HCLTech Customer Success, Service & Operations Department Lucknow Reviews

Likes

Nothing as such.. Just they provide peanuts salary on time and have lucrative infrastructure.

Dislikes

Bare minimum salary hikes. No promotion. Office politics too much. No job security, once you are in bench or rollout from project, your job will be in danger. Work life balance is pathetic... If you are working in support project they can call you anytime despite your shift gets over.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Company has small projects and work pressure is comparatively low, but it has its cons as well

Dislikes

There is hardly any salary hike if you are promoted to next level. If you spend 7 years in the company and joined at salary of 5 lakh per annum for agent role and got promoted twice and became manager, your hiked salary will be max 7 lakhs after 7 or 8 years of work. So idea is to take maximum when you join and don't expect company to give you bumper hike during annual appraisals or promotions.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

HCL gives you job security as compared to any other MNC and you will get salary hike every year depending upon your performance and skills. Company culture is not too good and not to bad

Dislikes

Many of the projects may lead to work in totally Night shifts so HCL should have to provide both sides cabs because many of their employees are coming from very far. HCL should work on their project managements.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

They took interview of System Admin and recruited me as Analyst then after alloted me to the terrible projects Dollar General and Inter Continental Hotels Group as they having rotational shifts including weekends which changes every week. Project Manager behavior is very rude in both projects..

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Not a very hectic job. You just need to finish your work. Once the time is over, then you need not to work for extra hours.

Dislikes

Learning is not much. Multiple support projects are there which I don't like because the work cumulates to some tools only. Some big projects are still using the outdated tools.

Likes

Very hostile work environment. No proper increment and appraisal. No growth. Management and HR is not helpful.

Dislikes

Very hostile work environment. Appraisal is very poor. Poor work culture and no work life balance

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Growth in hcltech to connection with international official guest interaction. To learn more about international and domestic work balance.

Dislikes

Process associate should be promoted after a year with free food coupon. Company did not watch employee refreshment expenses so it burden on employees pocket salary savings who all live far from hometown. Company should be gave opportunities to employees under bench . Company should be provided reimbursed allowanceand medical travel allowance to families. Salary is very low as labour law.

Likes

Nothing

Dislikes

They hire experience professional as fresher as very less basic salary that is ₹11,700, no night allowance. House rent allowance of ₹125. So think how hcl exploits our employees.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes