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HCL Group

Compare

3.7

based on 5.4k Reviews

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HCL Group Customer Service Executive Reviews

based on 14 reviews

Updated 2 Oct, 2024

Overall Rating

1.4/5

How AmbitionBox ratings work?

Category Ratings

4.8

Job security

2.3

Work-life balance

2.3

Skill development

1.4

Company culture

1.4

Work satisfaction

1.3

Salary

1.3

Promotions

14 reviews found

Sort by: Popular

Customer Service Executive in Chennai

Full Time

IT Consulting Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Oct 2024

Likes

Be efta

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as disloke

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Noida

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 01 Apr 2024

Likes

Work life balance

Job security - Excellent

Dislikes

Bad promotion policy

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

What people are saying about HCL Group

View All

anavidwatcher

works at

HCLTech

The ever leading topic of notice period

I am working currently as a team lead for hcl and since idiotically I didn't switch any companies from start 2019 till now, I have a measly ctc of 4.3 lpa. I got an offer accepting 8lpa , but they are demanding to join in 15 days. And hcltech, being the company it is, is having 90 days notice period, negotiable to 60 days only. Initial negotiation with my current manager and the new company hr didn't go over that well, I am in a bind now. Any suggestions?

Got a question about HCL Group?

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Customer Service Executive in Noida

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 09 Apr 2023

Likes

HCL has very good rules and regulations that makes job stable. Generally BPO jobs are not stable in any company but 6 months bond certainly good for employees.

Dislikes

I am terminated from the company suddenly even my two months bond period is still left. My supervisor made me blacklisted for no reason. Company is good but ultimately it's depend on employees how they implement policies.

Salary - Poor
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Noida

N4 Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 14 May 2019

Likes

Environment

Job security - Good
Work-life balance - Good

Dislikes

Salary

Work Details

Backend

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Noida

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 14 Mar 2019

Likes

Overall very good work place

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Appraisal/salary

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Chennai

Bpo Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 May 2018

Likes

I like to work here... Overall good...

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Aug 2018

Likes

Work Environment

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Career growth

Salary - Poor
Promotions - Poor

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about HCL Group.

Customer Service Executive

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Mar 2019

Likes

It was good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing to say

Work Details

Exciting to learn new skiils

Work days: Monday to Saturday (Strict Timings)

Discover interview dos and don'ts from real experiences

Customer Service Executive in Noida

Tellsels Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Mar 2018

Likes

Please

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Yess

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Please

Customer Service Executive in Chennai

Customer service executive Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Nov 2018

Likes

They won't recognise you.

Dislikes

Heavy work pressure.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Healthcare Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 08 Aug 2017

Likes

A great workplace to manipulate your career growth.. you have internal job posting where there are chances to work in abroad and always free transport for woman

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

work-life balance.. it should be 10 hours of working in BPO and 9 hours in IT

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Mar 2018

Likes

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

5.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Mar 2019

Likes

Not satisfied

Skill development - Good
Job security - Excellent

Dislikes

Management is. Bad

Salary - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Service Executive in Noida

Crm Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 26 Jun 2018

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 HCL Group reviews submitted by HCL Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HCL Group is the right company for you. 77% of employees reported the...Read more