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Globiva Customer Care Executive Reviews

based on 61 reviews
Updated 4 May, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.2

Company culture

3.2

Work-Life balance

3.2

Skill development

3.1

Salary & Benefits

2.9

Work Satisfaction

2.9

Job Security

2.8

Promotions/Appraisal

Top Mentions in Globiva Customer Care Executive Reviews

61 reviews found

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Top Globiva Customer Care Executive Interview Questions

Q1. Tell me something about social media ?
View answer (1)
Q2. What do you understand from bpo
View answer (1)
Q3. What is customer service
View answer (1)
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People also ask about Globiva's Customer Care Executives

Is Globiva a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 61 employee reviews, it's clear that most customer care executives have an average experience working at Globiva. Company culture holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about company culture and career growth on AmbitionBox.
Does Globiva pay their Customer Care Executives well?
According to AmbitionBox reviews, Globiva customer care executives rate their salary and benefits at 3.1 out of 5, based on 61 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Globiva's customer care executives salaries here and to read reviews specifically about salary and benefits at Globiva for customer care executives, click here.
How is the work culture at Globiva for Customer Care Executives?
Work culture at Globiva for customer care executives is rated 3.2 out of 5 by 61 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Globiva for customer care executives, click here.
How is the job security at Globiva for Customer Care Executives?
Based on 61 reviews on AmbitionBox, Globiva's customer care executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Globiva. To read reviews about job security at Globiva for customer care executives, click here.

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Gender Based Ratings for Globiva Customer Care Executive

based on 55 reviews
3.6
Rated by 25 Women

Rated 3.5 for Skill Development and 3.4 for Work-Life Balance

women
3.4
Rated by 30 Men

Rated 3.4 for Company Culture and 3.3 for Work-Life Balance

men

Working Days for Globiva Customer Care Executive

based on 61 reviews
Rotational Shift
60%
Monday to Saturday
32%
Other
4%
Alternate Saturday off
2%
Monday to Friday
2%

Work Timings for Globiva Customer Care Executive

based on 61 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
60%
9%
6%
25% employees reported other strict timings

Shift Timings for Globiva Customer Care Executive

based on 61 reviews
Day shift
Night shift
64%
36%

Business Travel for Globiva Customer Care Executive

based on 61 reviews
No travel
68%
Within city
30%
Within country
2%
Globiva Customer Care Executive Salary
based on 191 salaries
₹1 L/yr - ₹4.4 L/yr
5% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
+3 more benefits
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