Genpact Technical Support Analyst Reviews

Likes

It feels like working with a second family!Employees can share ideas and feedback freely, knowing they’ll be heard and valued The company fosters a diverse and inclusive workplace where all employees feel welcome, regardless of background or identity

Dislikes

Leaders are skilled in guiding teams and providing the right support for success

Likes

Managers provide constructive feedback regularly, and employees are frequently recognized for their hard work and contributions The company has wellthoughtout recognition programs that are both meaningful and impactful

Dislikes

The company prioritizes mental wellbeing, fostering a lowpressure environment where people can do their best work without unnecessary stress Flexible work schedules and remote work options are available to help employees maintain a healthy balance between work and personal life

Likes

A dynamic culture that emphasizes productivity, creativity, and also knows how to have fun, with regular teambuilding activities and social events There’s constant exposure to cuttingedge technology, offering abundant opportunities for skill enhancement The culture is all about growth and development

Dislikes

The company embraces a culture of continuous improvement, constantly refining processes and tools based on employee suggestions Leaders are open, approachable, and committed to maintaining a transparent work culture

Likes

Nothing

Dislikes

Every thing, no professionalism, no work life balance, management is extremely fragile and barely cares about employees working there. People look for their personal growth and development at cost of their employees life and productivity.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good company overall with good work life balance and job security

Dislikes

Dislike is chance of being promoted is very less and employee benefits should be more

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security is so good then everybody love Genpact everybody say that "Genpact is govt job" it true

Dislikes

Management not good all process they are harassment work culture they not provide leaves. I was seeing the Genpact management cast system and nepotism is very highly level that no one growth and promotion easily in the Genpact salaries is very bad 😞 for me I am just started my career they not good provide me salary in 2022 but this time come new joiner salary so good and best LPA

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

There are large number of processes and it's an employee centric company. They have all kind of business.

Dislikes

Poor infrastructure, non ac cabs that too for one side only even basic amenities like tea coffee for employees is not available worst yearly hike in the market only 5-7% it's not worth it to join Genpact if you don't get wfh or hybrid

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance

Dislikes

Bad hike cycle. Work will be appreciated but there isn't any reward for the same. Manager got no power over your promotion or hike and it's fixed hike formula is such that you won't get more than 7%.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

They Will not fire you immediately when there is any situation arises. They'll give you options for process changes. Im referring to non- compliance situations

Dislikes

Facility, environment

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

My experience was not good with this organisation

Dislikes

No work life balance , manager will give you a toxic environment... Unnecessary pressure to complete training in just 1 month and go live with that ... Expectations are too high with this 1 month of training ...colleagues don't support ...manager says I don't know ..manage yourself

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There is no pressure about project tasks and the hybrid mode is very satisfying may be is depend on in which process you are working. Work-life balance is good 👍

Dislikes

The salary is very low . There is no night shift allowance .

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only Job security is there.

Dislikes

No proper communication. Holidays are not declared in advance. Leadership changes descision every day. No work life balance.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Diversity

Dislikes

Extreme hate campaign towards non local language speakers. Espacially towards hindi, telugu, bengali and tamil speakers. Genpact bangalore office needs to take urgent action on this or shut it's bengaluru offices since this is completely againist the company policies

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Pay Learning contents Flexibility to work from home/office

Dislikes

Managers will never be reachable, neither they will connect with unless there is some escalation. They claim all the internal vacancies filled by resource management team based on the applications received/interview process on IJP portal, but when you apply and call the hiring HR when no updates, they will tell you it was filled internally. This poor management of RMG and leads to job insecurity. People of the same location where the BU RMG is available they get project reassignment easily. If you are on different location where your BU is not available, your career is screwed if on bench. As long as you have project, you survive...Read More

Work Details

Work policy: 1 day/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The company prioritizes the health of its employees by offering regular workshops and initiatives to promote physical and mental wellness The leadership team trusts its employees and empowers them to make decisions and take ownership of their work

Dislikes

There’s a perfect balance between getting work done and having fun while doing it

Likes

The company’s dedication to ethical practices and community support provides a workplace culture rooted in integrity and responsibility Leadership actively supports the development of employees, guiding them to succeed in their roles The company regularly acknowledges individual and team achievements, ensuring hard work doesn’t go unnoticed

Dislikes

The company regularly acknowledges and rewards employee contributions, creating a motivated and appreciated workforce You always know where you stand