AmbitionBox

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Home
Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Awards 2024
Campus Placements
Practice Test
Compare Companies

+ Contribute

Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Add office photos

Employer? Claim Account for FREE

Genpact

Compare

3.8

based on 32.8k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

About
Reviews
32.8k
Salaries
2.1L
Interviews
3.2k
Jobs
444
Benefits
3.8k
Photos
50
Posts
43

Filter reviews by

Genpact Technical Support Analyst Hyderabad / Secunderabad Reviews

Updated 27 Mar, 2025

Overall Rating

2.5/5

based on 6 reviews

Rating distribution

2 (33.3%)

1 (16.7%)

0 (0%)

1 (16.7%)

2 (33.3%)

Category Ratings

3.2

Job security

2.9

Company culture

2.9

Skill development

2.5

Salary

2.5

Work-life balance

2.5

Promotions

2.5

Work satisfaction

What employees say about Genpact?

Insights from employee reviews on AmbitionBox

Gender based rating

3.5

Rated by Women

4 reviews

1.7

Rated by Men

2 reviews

Genpact is rated 2.5 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

Genpact is rated 2.5 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Jobseekers also viewed

TCS Reviews

3.7

• 93k reviews

Accenture Reviews

3.8

• 58.9k reviews

Wipro Reviews

3.7

• 54.8k reviews

Cognizant Reviews

3.7

• 52.1k reviews

Capgemini Reviews

3.7

• 43.7k reviews

Infosys Reviews

3.6

• 40.9k reviews

HCLTech Reviews

3.5

• 37.6k reviews

Tech Mahindra Reviews

3.5

• 36.4k reviews

IBM Reviews

4.0

• 23.1k reviews

DXC Technology Reviews

3.7

• 10.3k reviews

Sutherland Global Services Reviews

3.5

• 7.3k reviews

Optum Global Solutions Reviews

4.0

• 6.3k reviews

FIS Reviews

3.9

• 5.7k reviews

HCL Group Reviews

3.6

• 5.6k reviews

Virtusa Consulting Services Reviews

3.7

• 5k reviews

CGI Group Reviews

4.0

• 4.7k reviews

GlobalLogic Reviews

3.6

• 4.7k reviews

Bosch Global Software Technologies Reviews

3.9

• 4.6k reviews

UST Reviews

3.8

• 4.6k reviews

Eviden Reviews

3.6

• 4.4k reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

6 reviews found

Sort by: Popular

Technical Support Analyst in Hyderabad / Secunderabad

Full Time

IT Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 10 Mar 2025

Likes

Job security

Job security - Good

Dislikes

Everything except job security

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Technical Support Analyst in Hyderabad / Secunderabad

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Aug 2023

Likes

There is nothing that we can like.

Dislikes

They are debiting employee and employer pf contribution in employee salary which is 24% Bosses are too rude and not accepting buy out on emergencies I m totally disappointed Promised incentives but paying same to all who ever is doing best or worst

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Genpact

View All

Seeking for new career Opportunities.

I am working as Management Trainee. And I was looking for other career opportunities. I got one to enter in. It's data analytics field. Can anyone suggest the best and the cheaper place to do the course which can provide the certificate, excellent teaching and placement as well.

Got a question about Genpact?

Ask anonymously on communities.

Technical Support Analyst in Hyderabad / Secunderabad

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Mar 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Technical Support Analyst in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Mar 2019

Likes

Traing was the best part of Genpact! They spend so much on training, they train you for a good amount of time. Growth opportunities were very good. They also have options to work part time if you have to take care of your family.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Only bad thing about genpact is they pay you less, especially for new hires. Else everything is awesome

Work Details

It was always exciting

Work days: Monday to Friday

Work related travel: This is a desk job.

Technical Support Analyst in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 16 Apr 2019

Likes

I enjoyed my tenure in genpact on all aspects.

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Only less pay pack. Else rest all is perfect

Work Details

Work days: Monday to Friday (Flexible Timings)

Technical Support Analyst in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Apr 2024

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Return to all reviews

Claim your company page and respond to reviews as an employer.

More about working at Genpact

#15 Best Mega Company - 2022

#2 Best Mega IT/ITES Company - 2022

#8 Best Mega Company - 2021

HQ - New York, New York, United States (USA)
IT Services & Consulting
50k-1 Lakh Employees (India)
Public
Financial Services
EdTech

Tell us how to improve this page.

Genpact Hyderabad / Secunderabad Reviews by Designations

Genpact Process Associate Hyderabad / Secunderabad Reviews
Genpact Process Developer Hyderabad / Secunderabad Reviews
Genpact Management Trainee Hyderabad / Secunderabad Reviews
Genpact Assistant Manager Hyderabad / Secunderabad Reviews
Genpact Consultant Hyderabad / Secunderabad Reviews
Genpact Senior Process Associate Hyderabad / Secunderabad Reviews
Show more
Genpact Senior Associate Hyderabad / Secunderabad Reviews
Genpact Manager Hyderabad / Secunderabad Reviews
Genpact Content Moderator Hyderabad / Secunderabad Reviews
Genpact Lead Consultant Hyderabad / Secunderabad Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Genpact reviews submitted by Genpact employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Genpact is the right company for you.