Genpact Senior Service Manager Reviews

Likes

Diversity is the most important factor which is being followed rigorously.

Dislikes

Senior Management is literally diplomatic now a days & not concerned about the growth of others. No transparency any more as using employees as per their convenience. Overall rating has gone down & increment system has gone drastically. No onshore movements or visits any more.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Genpact is a great company to begin your career. There is one side cab facility but that is also chargeable at a nominal rate. 3 days working from office. You may get enough rewards and due promotions if you are deserving.

Dislikes

No extra benefits and perks you may get. Company doesn't spend on its employees. No bigger celebrations. You may not receive required support from HR post resuming work from Maternity leave. One has to try at their end to look for an opportunity.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like about the company

Dislikes

Worst leadership. They are all friends and schoolmates etc supporting and cover each other's back and incompetence. Money is for avp and above and if you are a friend of anyone from the gang of leaders. You cannot survive here by just working you need to cajoule the leadership and be fake. No hikes no bonuses compared to the market.Hiring from third level cities. People can't speak a sentence in English without switching to their mother tongue. Worst company in India...Read More

Likes

Work-life balance, job security as they have kept people on bench for months and instead of firing they focus on grooming them to stay them updated as per market.

Dislikes

Limited opportunities and positions in Delhi NCR region especially for IT Infra related work.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security!

Dislikes

Compensation and Benefits are the the worst in Genpact. Plus there is no defined criteria for promotion. Some people get promoted in no time, while others have to struggle for years.

Work Details

Work timings: Strict Timings

Likes

Senior leadership is great. Great work life balance, work from home options and strong emphasis on learning. Gives you a great opportunity to work with best in class solutions and state of the art technology.

Dislikes

Promotions and hikes are low when compared to Market standards.

Likes

Shift timings Break adherence Skillset enhancement Job security

Dislikes

Work life balance is ruined post covid. Cab service sucks Very slow paced management Slow promotion Salary increments are very bad even for top performers

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Office politics like e fish market politics. No ijjat is there.. Management behaviour like e 100days worker.

Dislikes

Nothis like dislike. Fully dislike... Like 100days majdoor.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good for learning new skills as opportunity of working in multiple departments and teams

Dislikes

All procedures are not known to anyone. Some queries remain unresolved. For any new change, IT and support teams take very long but knowing this managers do not patience and blame employee about the delay.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

There is no scope of growth here abd everyone around are just trying to replace you plus there is no job security. They can vanish you anytime abd I don’t get it why people are stuck here for 10-15 years when they don’t offer a good pay, neither there are chances of growth and now they don’t even have job security. They don’t even have courtesy to come and communicate about the reason they are firing you and doesn’t even notify 15 days or a month prior, I was notified just 3 days prior that this is my last working week....Read More

Likes

Don't join the organization ,they play you emotions and kick of form organization

Dislikes

Form join to till date I'm on branch waiting to project and end of the day kick of due to over hiring

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

No one role IJP in Genpact so not a good place to work if you want to work only try for process developer which is on papers. Please kindly request to put everything on papers for the employees

Dislikes

Taking more from the client and in return only peanuts what we employees get in return you need work we need money More the money more the work 😉

Work Details

Work days: Rotational Shift

Work related travel: This job involves Travel Within City.

Likes

It was amazing company as it provides growth and good salary

Dislikes

1 side cab only without ac and it provide shuttle from 1 side from metro station in summers shuttle that also do not have ac and the process was not at good totally biased they had hired candidate just for firing them on basis of gender if she is a female they will put you on bench and ask to leave after 3 months. No job security in this.

Likes

Working with Colleagues

Dislikes

There is no food and only one way cab transport facility no other benefits they won't give paid leaves which are ours to take and ask a reason for every leave and ask of medical documents for each and every day of leave taken by you and Genpact deducts the Provident fund double the amount from the employees salary I say never join here otherwise you will be stuck in here and won't get growth in the life pays us even cheaper than a labour and treat us like a labour never respects our work there is no appreciation in the Genpact and yearly increment is like 7 out of 100 I hope you understand this because it's a compliance to share confidential things right!...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

For young generation Genpact is best platform for skill development, it used to provide Graduate degree from reputed institute, I think that has been suspended now. but still through their Genome platform its very good for young ones to skill up

Dislikes

Shockingly, Islamophobia is real at Genpact !!! From junior colleagues to senior leadership, most are plagued by the virus of Islamophobia. Abusing Muslim colleague and generalizing Islam using derogatory names are common practices. I had to quit this company due to such toxic culture which evolved lately. I was shocked to see manager, deep inside was filled with such hate for other community that it impacted me deeply, couple of time I confronted but everytime it cost me. There is NO point in registering a complaint to seniors or HR as these people back each others- Business matters. If I have to remember Genpact, I will always miss Genpact prior to the 2019 COVID era,...Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Genpact as a company has great roots and culture. The working environment is great for juniors, since the managers try to provide a platform and offer help whenever needed. Genpact offers good learning opportunities by designing trainings from time to time for all it's employees. Although it is a service based company, and clients play a significant role in the workload, the managers do their best to see to it that employees don't get over burdened with work....Read More

Dislikes

While there are many good things about Genpact, the salary structure and incremental growth structure needs to be updated to stay at par with the latest industry standards. The benefits are also not that great in comparison to other service based companies.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.