AmbitionBox
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Genpact
based on 31.2k Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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Full Time
Procurement & Purchase Department
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Ok
No cab facility for employees
Work related travel: This job involves Travel Within City.
Full Time
Procurement & Purchase Department
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Friendly and Welcoming environment
Low salary
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
What people are saying about Genpact
Full Time
Procurement & Purchase Department
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When you join this company you have the best time after few months it's the same old routine, no proper system is set up
Work Culture Higher Management is filled with those who don't have knowledge about process Work Life Balance Consistent chop and change in internal roles Salary Promotions No Perks
Full Time
Procurement & Purchase Department
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Job security and genome learning activities
No facilities and no allowances
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Procurement & Purchase Department
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Company has given me good opportunities to learn work and execute ideas.
I am not satisfied with salary and appraisals.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Procurement & Purchase Department
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Good place to work and learn
Nothing much
Good place to work
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Colleagues and work culture is good, work life balance is there
Management and environment, some leaders of the particular process are biased and one sided partiality between the colleagues and some favroutism also followed by leaders of the team.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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I am greatful to be the part of Genpact here i am learning new things, this is the only company which truly cares of their employees. Especially emphasizes and priorities for women empowerment,the work culture in Genpact is so friendly,bleaves in team work, accuracy transformation, help each other, security , privacy , respect theseare some special things what makes me to feel proud as an employee of Genpact...Read More
As of now i have nothing like that
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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Literally nothing.
- Improper management of new joiners. They won't give you any information about the company. You would have to figure it out yoirself. - The managers are weird and egoistic. They would take actions out of aggression and not because they want you to do better as an employee. - The safety is a joke. Transpost team emails you manager the next day if you did not press safereach after off boarding. Something could happen to you and no one would know. - You have to work 7 days just because your managers don't care about the warning signs of queue overflowing....Read More
Full Time
Operations Department
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First of all this is a MNC. So, job security is top priority, and management is good but you have to take of things by own.
Working hours, Break schedule is a issue in there... Management will poke you when you exists your break
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Structured Work Environment Health and Safety Measures: In response to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities
During my tenure at Genpact, I encountered several challenges that impacted my overall work experience. While the company had positive aspects, certain practices and conditions raised concerns: Transportation Limitations: The provision of one-sided pickup without drop-off facilities created significant logistical challenges, especially for employees working late shifts. This often left employees without a reliable way to return home safely after work. Restricted Access to Personal Devices: The policy prohibiting personal phones in the workplace limited communication opportunities and posed challenges in emergency situations, where being reachable was crucial. Food and Canteen Services: The canteen facilities were not operational during night shifts, despite clear recognition that many employees worked during those hours. This lack of support for staff working late may have affected employee morale and well-being. High-Pressure Environment: Employees frequently experienced pressure to meet cold-calling targets, sometimes receiving calls from team leaders during lunch breaks, which disrupted personal time and contributed to stress. Management Practices: There was a noticeable gap in the technical competence of some team leaders, specifically regarding essential tools such as Gmail and Microsoft Teams. This lack of knowledge hindered effective communication and operational efficiency. Inflexibility Regarding Attendance: Instances arose where genuine reasons for absence, such as road reconstruction in my area or personal illness, were not adequately understood or accepted by team leaders. This led to undue pressure to report to the office without consideration of circumstances beyond my control. Unprofessional Conduct: I experienced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Banking Operations Department
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Nothing
There is no scope of growth here abd everyone around are just trying to replace you plus there is no job security. They can vanish you anytime abd I don’t get it why people are stuck here for 10-15 years when they don’t offer a good pay, neither there are chances of growth and now they don’t even have job security. They don’t even have courtesy to come and communicate about the reason they are firing you and doesn’t even notify 15 days or a month prior, I was notified just 3 days prior that this is my last working week....Read More
Full Time
Operations Department
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Working with Colleagues
There is no food and only one way cab transport facility no other benefits they won't give paid leaves which are ours to take and ask a reason for every leave and ask of medical documents for each and every day of leave taken by you and Genpact deducts the Provident fund double the amount from the employees salary I say never join here otherwise you will be stuck in here and won't get growth in the life pays us even cheaper than a labour and treat us like a labour never respects our work there is no appreciation in the Genpact and yearly increment is like 7 out of 100 I hope you understand this because it's a compliance to share confidential things right!...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Business Intelligence & Analytics Department
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When I was in Genpact working environment is very good. All team member's were supportive. Genpact Management is always best. Also they provide the cab facilities for employees.
My experience was good so I don't have any thing dislike about working at Genpact.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Full Time
Operations Department
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working at Genpact for its positive work culture, good learning and development opportunities, job security, supportive management, and a focus on work-life balance, allowing employees to gain new skills while maintaining a healthy personal life; however, some commonly cited downsides include relatively lower compensation compared to industry standards and potential slow career progression. Learning and development: Genpact is often praised for its robust training programs and commitment to employee upskilling, making it a good place for freshers to learn new skills and advance their careers. Positive work culture: Employees often mention a friendly and supportive work environment with good team collaboration....Read More
common dislikes about working at Genpact include: low salaries compared to industry standards,
Full Time
Procurement & Purchase Department
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Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..
Salary and appraisal in this company is not really high.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Network Department
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Salary on time
They don't have projects for any technology and they are asking employees to leave the organization after serving np 3 months or else take immediate release even. Please don't join this company.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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nothing i can think of
DONT JOIN TD BANK AML PROCESS managers are worst they will take make u do extra work so much office politics shikha, shailendra singh , manoj, Nitin sethi remember their names they are the worst of the worst people in this process
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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I gained some valuable experience during my time at Genpact, especially working on the transition project and being part of the KT and training sessions. It was a good learning opportunity.
There were a few challenges during my time at Genpact. The office culture didn’t quite align with what I was looking for, and the shift timings were a bit difficult to manage. I also prefer a hybrid setup for better work-life balance, but that wasn’t an option. Ultimately, I felt that the schedule and environment were starting to affect my health.
Work days: Monday to Friday (Strict Timings)
Full Time
Operations Department
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IT IS A WORST COMPANY PARTICULARLY IN HYDERBAD, GURGAON AND THE COMPANY CULTUE ITSELF, ONLY USELESS GUYS NO WHERE OTHER OUTSIDE COMPANIES THOSE SURVIVE AND YOU CAN SEE THEM IN GENPACT, SPECIALLY INDIAN MANAGEMENT IN GURUGAN, HYDERABAD AND CHENNAI TAMILIANS , NORTH INDIANS IN HYDERABAD AND PEOPLE FROM GURUGAN ARE FRAUDSTERS ,ARE BASTRDS .. GENPACT IS NOTHING BUT A FRAUD COMPANY
Work timings: Flexible Timings
Full Time
Operations Support Department
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Mutiple openings and option of carrer but in different cities.
People on upper management playing politics ( especially who joined genpact from different company) and making life hell of junior staff. Making genpact godd to worse. They don't even bother about other's personal and professional life, carrer. They are ruining the image of genpact which was created by Pramod bhasin (EX CEO).
Work policy: 2 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City, International Travel.
Full Time
Non Voice Department
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Good company overall with good work life balance and job security
Dislike is chance of being promoted is very less and employee benefits should be more
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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It's a great company no dought but can have to know about employees because in last 3 month my process senior manager se to bad to her employees, if any one know about what we are faceing they will throw out of office my senior manager behavior was we bad towards there employees
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Nothing
In 5 years I got 0 promotion, politics and biased environment. If your manager is good then it's good in job security, no work satisfaction as most project are bpos. Overall my exp is bad
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Accounting & Taxation Department
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You will not be loaded with work , your job is secure
Salary is not enough here compared to other competitor companies, forget about promotion till 3 year no matter how hard you work person who is working before you will get promotion. Here promotion is not based on hard work but other factors like favour seniority
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Best organisation for freshers there is a lot of ways to upskill yourself management are supportive and senior or helpful. Good work culture 👍
Some part need to improve like transport area etc.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
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AmbitionBox has 6 Genpact reviews submitted by Genpact employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Genpact is the right company for you. 100% of employees reported the worki...ng days at Genpact as Monday to Friday. 0% employees reported the work timings at Genpact as . Read moreAccenture
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