Genpact Charge Back Analyst Reviews by 10+ Employees | Rated 3.8/5

What employees say about Genpact?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

56% employees reported

Flexible timing

50% employees reported

No travel

86% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

4 reviews

3.6

Rated by Men

7 reviews

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11 reviews found

Sort by: Popular

Charge Back Analyst in Gurgaon / Gurugram

Full Time

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Dec 2024

Likes

Like the management of team

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Not like that

Charge Back Analyst in New Delhi

Full Time

Payroll & Transactions Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 08 Oct 2024

Likes

Good experience as a chargeback analyst

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Nothing to say my experience was good

Job security - Bad
Company culture - Bad

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

What people are saying about Genpact

View All

sungjinwuu

currently not working

Advice to secure Process Associate At Genpact

I am targeting process Associate role at Genpact and similar roles at other MNCs currently I am in my last semester of MBA (Finance and IT), please guide me , what to prepare and what type of skills I need as a fresher.

Got a question about Genpact?

Ask anonymously on communities.

Charge Back Analyst in New Delhi (working remotely)

Full Time

Finance Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

2.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 11 Apr 2024

Likes

There is lot to learn

Skill development - Excellent
Work satisfaction - Good

Dislikes

No promotions on basis of performance, you can only get promoted by only your connections to your managers

Salary - Poor
Job security - Poor
Promotions - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Charge Back Analyst in Noida

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Feb 2024

Likes

Nothing. I was there on contractual basis.

Dislikes

They didn't not hired me on permanent basis despite working on my own festival day. The worst team I got.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Charge Back Analyst in Gurgaon / Gurugram

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 18 Apr 2024

Likes

Job security

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

No night allowance

Salary - Poor

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Charge Back Analyst in Gurgaon / Gurugram

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 27 Oct 2023

Likes

I don't feel pressurized for work here. Supervisors are friendly too.

Skill development - Good
Job security - Excellent
Company culture - Excellent

Dislikes

We have to follow Rotational shifts

Salary - Poor
Promotions - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Charge Back Analyst in Noida

Full Time

Finance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 20 Aug 2023

Likes

Job security - Good

Dislikes

Can't manage work life and personal life together while working in Genpact

Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Charge Back Analyst in Gurgaon / Gurugram

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 11 Oct 2023

Likes

Environment , managers , supporting environment

Job security - Excellent

Dislikes

Work pressure alot, no time for personal

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift

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Charge Back Analyst in New Delhi

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Dec 2023

Likes

Work culture and work balance

Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Job security and unresponsive hr team

Job security - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Charge Back Analyst in Noida

Finance Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 14 Oct 2022

Likes

Nothing

Job security - Good

Dislikes

No work life balance Bad increment %

Skill development - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Genpact Charge Back Analyst Reviews by Locations

Genpact Charge Back Analyst Gurgaon / Gurugram Reviews

Genpact Reviews by Designations

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AmbitionBox has 11 Genpact reviews submitted by Genpact employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Genpact is the right company for you. 56% of employees reported the worki...Read more

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Genpact Charge Back Analyst Reviews