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Customer Service Associate Jobs at Fusion CX
People also ask about Fusion CX's Customer Service Associates
Is Fusion CX a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 92 employee reviews, it's clear that most customer service associates have an average experience working at Fusion CX. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about skill development and career growth on AmbitionBox.
Does Fusion CX pay their Customer Service Associates well?
According to AmbitionBox reviews, Fusion CX customer service associates rate their salary and benefits at 3.3 out of 5, based on 92 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX's customer service associates salaries here and to read reviews specifically about salary and benefits at Fusion CX for customer service associates, click here.
How is the work culture at Fusion CX for Customer Service Associates?
Work culture at Fusion CX for customer service associates is rated 3.3 out of 5 by 92 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Fusion CX for customer service associates, click here.
How is the job security at Fusion CX for Customer Service Associates?
Based on 92 reviews on AmbitionBox, Fusion CX's customer service associates rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Fusion CX for customer service associates, click here.
Is work from home available to Customer Service Associates at Fusion CX?
According to AmbitionBox, 18% of Fusion CX's customer service associates work from home permanently, 78% work from the office, and 4% follow a hybrid model, based on 22 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Fusion CX for customer service associates, click here.
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Work Policy for Fusion CX Customer Service Associate
i
Workplace policy may vary based on Department, Designation and
Location.
based on 22 reviews in last 6 months
Work from office
78%
Permanent work from home
18%
Hybrid
4%
2 days/week from office
4%
Gender Based Ratings for Fusion CX Customer Service Associate
based on 89 reviews
Rated by 40
Women
Rated by 49
Men
Working Days for Fusion CX Customer Service Associate
based on 92 reviews
Rotational Shift
59%
Monday to Saturday
30%
Other
6%
Monday to Friday
3%
Alternate Saturday off
2%
Work Timings for Fusion CX Customer Service Associate
based on 92 reviews
Flexible timing
Strict (10am - 7pm)
Strict (10am - 7.30pm)
47%
17%
5%
31% employees reported other strict timings
Shift Timings for Fusion CX Customer Service Associate
based on 92 reviews
Day shift
Night shift
97%
3%
Business Travel for Fusion CX Customer Service Associate
based on 92 reviews
No travel
71%
Within city
29%
54%
less
than the average Customer Service Associate Salary in India
View more details
Office cab/shuttle
2 total
responses
Paternity leaves
1 total
response
Health insurance
2 total
responses
Annual leaves
1 total
response
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