AmbitionBox
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Sales Department
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Job Security, Company Policy and Work Culture/Environment
No sabbatical leaves
It was great until the covid pandemic
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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Culture of the company is really great providing the delicious food and maintaining healthy work environment is fabulous
There is no job security . Never expected that FW would laid off 660 employee in an hour without any prior notice though company were making the good profit. At the end your an employee how well you perform they will thrown you out just like tissue paper.
Full Time
Sales Support & Operations Department
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Facilities like cab, food etc
Politics, whoever is coming new into the leadership team is trying something new which is demotivating and job security isnt there
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves International Travel.
Full Time
Customer Success Department
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Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup
Change in leadership Change in executing the strategy Lack of product vision One company wants to do everything and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Enterprise & B2B Sales Department
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It used to be an employee friendly company.
Management is full of non Indian folks that keeps changing every quarter or a year. No clarity and unreasonable pressure.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel.
Full Time
Customer Success Department
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1) Good food, Good people and supporting manager. You have a challange of picking up things on your own if you don't you will be lost, 2) Full transparency in product and processes! 3) flexible timings and leave policies
1) A little bit of politics and Partiality with female employees, equality factor is missing! 2) Change in processes is very frequent and disturbing 3) Salary is comparatively low, you cannot justify your work and it goes all to vein if you don't take initiatives, so why do we have management at first place ?
Work policy: 4 days/ from office from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
BD / Pre Sales Department
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The culture and the enableblement team at freshworks is good.
They lay-off people and they give least priority to employees which eventually makes me say that the Job Security is 0.
Work days: Monday to Friday (Strict Timings)
Full Time
Enterprise & B2B Sales Department
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Culture
No job security …,,,
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Top Management Department
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A product company with good mid market vision
No Vision of Leaders . Hire and Fire
Full Time
Other Department
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Everything is awesome. Great company to work with
Nothing at all everything is great
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
BD / Pre Sales Department
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Salary, work environment, culture
Nothing so far, from last 1 year
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Quality Assurance and Testing Department
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Salary is good Remote work sometimes is flexible
Not a good company and team members are not supportive Our feedback is not heard Old employees are preferred New employees are not treated well Managers are biased towards old employees No support from team members. If you ask question in a group you would be made to feel that you are not worth. Team members old emoloyees will project in such a way that you cannot work on your own without their support. By that way they gain their credits by putting us down. Your work is not appreciated they tell it is normal work But when you do a mistake it is magnified Less recognition Recent layoffs is worst. Why did they hire so many people and then fire stating redundant roles. If it's redudant they should not have hired people in the first place. Management does not plan well which made people lose their jobs....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance & Accounting - Other Department
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One of the best company where i worked. Given me a chance to grow and develop my skills.
Firing without knowing the reason all of sudden. That too when i was ill and i have to take care of my mother who is of 87 years old. Which put me in depression i am trying to come out of it. Now its very difficult to get a job at this stage.
Full Time
Sales Support & Operations Department
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People in freshworks is the reason most people stay back for other than the salary aspect.
The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Corporate Training Department
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5 days working Best cafeteria with free meals Cab facility for shift 2 and 3 Hybrid 3 days from office
Typical US culture of hire and fire 99% leadership is outside India - they take the final call It's not an Indian company anymore Pre IPO, this was a great company. Post IPO, disaster has happened The founder - Girish is also nowhere to be found and might have resigned already
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Infrastructure Services Department
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Overall work culture is good but most of team have lots of internal politics.
Lots of internal policies, they layoff bulk of people all of sudden even the top performers were laid off. HR work on favour of higher management. No promotion. Zero job security. No career growth and scope of learning is less in most of team.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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It’s all before few years
Everything changed upside down now! Life sucks at work! Childish managers who hold grudges, you feel like you are in a school environment soon. Micromanagement at core
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
IT Support Department
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Free Food
No job security. They recently fired 660 employees- that's 13 per cent of the Total workforce even though the company made an annual profit higher than the previous year. Even though I was not affected, I feel embarassed that the higher management shows a lot of greed and being inconsiderate towards employees who work day and night to provide high values and top service to the clients.
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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Not Liked.
I am impacted by layoff on November 7. This is very untrustful with the employee to the employer. Not only i am all over 660 people affected. Please understand from employee mindset and family situation and their talents.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Management Consulting Department
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None
Terrible org. No vision, strategy is for the PPT sake only. Leaders are fake. They exploit you and then lay you off. Couldn’t give a -100000….rating for job security unfortunately. So, if job security is something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off....Read More
Full Time
Recruitment & Talent Acquisition Department
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Some bit of old charm still left, a few old timers left are holding things together in India.
It has completely lost its way and definitively moving towards making India a back office. All Indian leaders are fired and leadership hiring is happening in US/Europe. Not so subtle racism is prevalent and Indians are looked down upon - how ironic as it was a company started in India !
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
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AmbitionBox has 1 Freshworks review submitted by Freshworks employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Freshworks is the right company for you.Zoho
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