FreeUp Customer Service Executive Review

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1 review found

Sort by: Popular

Customer Service Executive in Bangalore / Bengaluru

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 10 Dec 2021

Likes

There are lot of things to learn in this company. Team work is something which adds benefits to work here

Skill development - Good

Dislikes

Management is quite unstable. As it is startup firm one has to go through lot of hassale. It is advisable to have backup of each employee so when any agent is absent other can carry forward the work. Management should start with incentive or overtime to the employee who genuinely contributes their best to the company.

Salary - Bad
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

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Salary Discussions, Hike & Promotions

Hello guys, I've the below offers, (Teamware and Wipro not yet released the offers yet). I'm confused which one to choose. Could you give me some suggestions? Thanks. TCS : 13 LPA Teamware Solution: (Client: BNP Paribas) : 15 LPA Wipro: 16.5 LPA Tech: Cybersecurity, Vulnerability management, Crowdstrike, Risk Assessment. YOE: 7 yrs Location: Chennai

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Other FreeUp Reviews

Operations in Bangalore / Bengaluru

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Jan 2025

Dislikes

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Operations Executive in Bangalore / Bengaluru

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Dec 2023

Likes

Timely pay

Dislikes

Long working hours, workplace politics

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Satisfaction Executive in Bangalore Rural

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 May 2023

Likes

Nothing

Dislikes

Worst management, zero work life balance. They treat their employees like animals.

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Chat Support Associate in Hyderabad / Secunderabad

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 19 Sep 2023

Likes

We learn and gain experience from customer queries.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Some customer not behave properly

Chat Support Executive (working remotely)

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Feb 2025

Likes

Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job security - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Assistant Team Leader (working remotely)

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 19 Nov 2024

Likes

Incentive structure

Dislikes

Job insecurity, No respect to support team

Job security - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Business Development Executive (working remotely)

Full Time

BD / Pre Sales Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Oct 2023

Likes

Timely salary and increment

Salary - Excellent
Job security - Good

Dislikes

Everything apart from salary

Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Anonymous in Bangalore / Bengaluru

Full Time

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 11 Oct 2023

Likes

Nothing to like about this company .

Dislikes

Management is so bad , pathetic and not responsive or supportive. Each day comes up with new rules and new job responsibility. Said Salary is not credited properly and have to keep on asking why it's credited less, for which the manager and HR doesn't pickup the calls. Working conditions are terrible, no proper infrastructure such as basic things like not enough fans.

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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AmbitionBox has 1 FreeUp review submitted by FreeUp employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if FreeUp is the right company for you.

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FreeUp Customer Service Executive Reviews

FreeUp Customer Service Executive Reviews

1 review found

Customer Service Executive in Bangalore / Bengaluru

Likes

Dislikes

Work Details

Other FreeUp Reviews

Operations in Bangalore / Bengaluru

Dislikes

Work Details

Operations Executive in Bangalore / Bengaluru

Likes

Dislikes

Customer Satisfaction Executive in Bangalore Rural

Likes

Dislikes

Work Details

Chat Support Associate in Hyderabad / Secunderabad

Likes

Dislikes

Chat Support Executive (working remotely)

Likes

Dislikes

Work Details

Assistant Team Leader (working remotely)

Likes

Dislikes

Work Details

Business Development Executive (working remotely)

Likes

Dislikes

Work Details

Anonymous in Bangalore / Bengaluru

Likes

Dislikes

Work Details

Lead Operator in Bangalore / Bengaluru

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