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FIS
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FIS Senior Customer Service Associate Reviews
Rating distribution
Category Ratings
Company culture
Work-life balance
Skill development
Salary
Job security
Promotions
Work satisfaction
What employees say about FIS?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
100% employees reported
Flexible timing
100% employees reported
No travel
100% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
2 reviews
Jobseekers also viewed
4 reviews found
Senior Customer Service Associate (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good awesome
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes everything is good
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Associate (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to say for this
Dislikes
Everything, no promotion , politics, no friendly staff
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about FIS
Senior Customer Service Associate (working remotely)
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was amazing working with you all
- Skill development - Excellent
- Job security - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing as such
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Associate in Gurgaon / Gurugram
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
they are providing ample salary to freshers and there is good bonus
- Salary - Excellent
- Skill development - Good
- Promotions - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
heavy work load
Work Details
experience was good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Similar Designation Reviews
Customer Service Associate in Noida (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
That time they give me work from home but now there's no such option so hybrid
- Salary - Good
Dislikes
They never increase your salary if you think after promotion you'll get more then that's your loss. After promotion you supposed to stick on the same salary. And now onwards they're providing less salary. So Good Luck
- Job security - Poor
- Promotions - Poor
- Work-life balance - Poor
Customer Service Associate in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its a shit company. You don't have your leaves. If you are sick, u still have to do the work. Managers and TL are all super bad. Managers don't work in this company and tl also don't work. On company's call they will talk to there family and they tell us to work in a silent atmosphere. Overall its super bad company. I was having some issues with the bank account. So, i have to reach out to my HR but my tl and manager said we don't have an hr department and they don't work for employees lower then TL and Manager. But i got a contact of an HR manager Arpit Mishra from a certain someone to talk about my bak issue and he told me to talk to my manager and tl. So, no responsibility from hr department. So, FIS is a bad company and I'll recommend everyone don't work in FIS. One of the baddest company in the entire world........Read More
Dislikes
Managers are egoistic and tl also have super big ego and can't say anything about HR department as they don't even exist in Fis
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: They can call you anytime to office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Analyst in Indore
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is great.. Specially in worldpay Indore.
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Appraisals are slow and salary difference is huge between colleagues working on the same level.. It creates a lot of dissatisfaction
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Analyst in Pune
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Overall Rating
Excellent
Analyst in Gurgaon / Gurugram
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company culture is not too bad, depends upon the team.
Dislikes
Salary and promotions are not satisfactory.
- Salary - Poor
- Promotions - Bad
Customer Support Associate in New Delhi (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good organization
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Low job Security
- Job security - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Analyst in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Job security - Good
- Promotions - Good
- Company culture - Good
Dislikes
- Work satisfaction - Poor
Overall Rating
Good
Customer Service Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skill development, work life balance job security
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary growth is very slow
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Analyst in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
due to hybrid shift timing can avail travel time.
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
mis communication between employee and management so possible to wrong decision can be taken by management.
- Job security - Bad
- Promotions - Bad
- Company culture - Bad
Senior Analyst in Pune
Full Time
BFSI, Investments & Trading - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amezing office culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No comments
Other FIS Reviews
Senior Leader Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is somewhat ok because of hybrid environment and good manager
- Work-life balance - Good
Dislikes
Job security is not there at all. Near to 4-5% hike. No allowance (just shift allowance provided) for working on weekends.
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Operations Analyst in Chennai
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
During Bench period we can able to explore more like we can play games like table tennis.
- Job security - Excellent
Dislikes
There is no proper time to eat lunch which is basic need for human and there is worst workspace environment in their client location.There is a scarcity of chairs to work in a client location.
- Skill development - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior UI UX Designer in Pune
Full Time
UI / UX Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Complete Work-life balance
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Hidden layoffs like one day layoff for senior management, as reliable and productive resources been laid off. Managers don't understand/value your skill set. No much hike. HIKE PER YEAR IS 5% either you are good performer. Sometimes feels like batch mates who are senior give soft corner while any decisions.
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
Software Engineer2 in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Job security 2. Work Life Balance 3. Hybrid Model (2 Days WFO & 3 Days WFH) 4. Product based company and hence exposure to client and foreign products.
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
1. Promotion 2. Salary hike is in single digit
Work Details
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
Lead Database Administrator Consultant in Bangalore / Bengaluru
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Lots of free time to waste
- Work-life balance - Good
Dislikes
Lots of regional politics, it has offices in chennai and Bangalore.No need to say which regional people will do it. If you can showcase that are working on free time then you can survive here
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Product Owner in Pune (working remotely)
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good team members, good learning opportunities.
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Biasness, no promotion, no salary hike.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Software Test Analyst in Pune
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Worst company.never join it.you will never get appreciation of your hard work in this company.no job securtiy.company can remove you anytime even if you are working day and night. No hike.no promotion.worst company to join.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Software Engineer Level 1 in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the culture and people.Its great for people in their mid of career.for freshers it's tough to be recognized since most of Management are Seniors.Challenging projects go to them mostly. but still I was able to grab some excellent features and learnt a lot from it which shared my career.Salary and benefits are good.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The tech stack is not on par with cutting edge tech we see these days.In financial industry,it's definitely a drawback since they don't try to adapt to new tech or tools easily.takes time.
Work Details
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Senior Quality Assurance Engineer 1 in Pune
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary offered for freshers is more compared to other service based companies.
Dislikes
No learning opportunities Too much of micromanagement and workload No work life balance Toxic work culture due to micromanagement No scope for growth for freshers
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Talent Acquisition Specialist in Pune
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Location is Good , Center of pune city hybrid work module. Flexibility
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
They should think to convert contract employees into permanent if employee given more than 1 year and continuously performingwell. Appreciation should be given to employees for their good performance.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday
- HQ - Jacksonville,Florida, United States
- IT Services & Consulting
- 10k-50k Employees (India)
- Software Product
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FIS Reviews by Designations
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AmbitionBox has 4 FIS reviews submitted by FIS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if FIS is the right company for you. 100% of employees reported the working days at F...IS as Rotational Shift. 100% employees reported the work timings at FIS as Flexible timing. Read more- Home >
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