AmbitionBox

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Home
Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Awards 2024
Campus Placements
Practice Test
Compare Companies

+ Contribute

Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Firstsource Solutions

Compare

based on 4.7k Reviews

Play video

Play video

Video summary

About
Reviews
4.7k
Salaries
22.3k
Interviews
305
Jobs
69
Benefits
623
Photos
16
Posts
3

Filter reviews by

Firstsource Solutions Sales & Business Development Department Bangalore / Bengaluru Reviews

Updated 27 Feb, 2025

Overall Rating

3.0/5

based on 27 reviews

Rating distribution

5

11 (44.0%)

4

4 (16.0%)

3

4 (16.0%)

2

1 (4.0%)

1

5 (20.0%)

Category Ratings

3.3

Salary

3.1

Company culture

3.1

Work-life balance

3.0

Job security

3.0

Skill development

2.8

Work satisfaction

2.7

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

72% employees reported

Flexible timing

57% employees reported

No travel

54% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

9 reviews

2.7

Rated by Men

15 reviews

Firstsource Solutions is rated 3.0 out of 5 stars on AmbitionBox, based on 27 company reviews.This rating reflects an average employee experience, indicating moderate satisfact ... Read more

Firstsource Solutions is rated 3.0 out of 5 stars on AmbitionBox, based on 27 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Jobseekers also viewed

Teleperformance Reviews

3.9

• 30.5k reviews

Concentrix Corporation Reviews

3.7

• 27.1k reviews

iEnergizer Reviews

4.6

• 23.1k reviews

3.4

• 12.3k reviews

Infosys BPM Reviews

3.6

• 10.1k reviews

Conneqt Business Solutions Reviews

3.6

• 9k reviews

3.8

• 7k reviews

Omega Healthcare Reviews

3.7

• 5.1k reviews

3.9

• 3.5k reviews

Conduent Reviews

3.5

• 2.7k reviews

Foundever Reviews

3.6

• 2.1k reviews

IntouchCX Reviews

2.9

• 1.9k reviews

Sagility Reviews

3.9

• 1.8k reviews

3.3

• 1.6k reviews

Altruist Technologies Reviews

3.1

• 1.5k reviews

TTEC India Reviews

3.7

• 1.3k reviews

TELUS Digital Reviews

3.7

• 1.3k reviews

MiraMed Ajuba Reviews

3.9

• 1.1k reviews

1point1 Solutions Reviews

3.3

• 901 reviews

iQor Global Services Reviews

3.4

• 889 reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

27 reviews found

Sort by: Popular

Senior Sales Associate in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Feb 2025

Likes

ON Time Salary

Dislikes

1.No work-life balance 2.No leaves allowed even if you have leave balance 3.Un-realistic metrics to achieve else Termination 4.No sick leave or emergency leave allowed , if you are about to die , you have to inform the team leader 3 hours prior 5.Company will not let you go but will not let you stay either 6. Un-professional and unhealthy , Toxic to core Team leaders 7. HR's will not arrange a skip meet but will arrange your termination discussion instantly 8. You will find TOP GRADE politicians here. 9. Rotational shift and week offs are unpredictable...Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Associate in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 30 Jun 2024

Likes

THE ONLY THING I LIKED ABOUT THIS COMPANY THEY GIVE IMPORTANCE AND RESPECT ALL THE RELIGIONS AND CULTURES

Dislikes

NO WORK SECURITY WHEN YOU START EARNING NO GROWTH IF UR GENUINE AND PRIORITIES UR SELF RESPECT POLITICS AND BIASED ENVIRONMENT MANAGERS NEED TO GET EDUCATED AND BUILD THEIR SOFT SKILLS “ PLAY SMART WITH COMPETITORS NOT WITH THE EMPLOYEES WHO WORK TO ACHIEVE YOUR COMPANIES OBJECTIVES

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Senior Associate in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 07 Jan 2025

Likes

Office environment and work life balance

Salary - Good
Work-life balance - Excellent

Dislikes

No job security. Process shuts down midway

Skill development - Poor
Job security - Bad
Promotions - Bad

Top Firstsource Solutions Interview Questions

asked in RPA Developer interview

Q1. What are the contents in PDD and SDD that are relevant for RPA developer ?

View answer (1)

asked in Customer Service Associate interview

Q2. Do you know the english well and have a skill of computer

View answer (1)

Get interview-ready with top interview questions

View all 92 questions

asked in Senior Associate interview

Q3. How many languages can you speak ?

View answers (2)

asked in Customer Support Executive interview

Q4. What is your decision making skills?

View answers (3)

asked in Senior Customer Service Associate interview

Q5. Do you know numbers in Hindi?

View answers (2)

CSR Executive in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jun 2024

Likes

Culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

First source at its best

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Feb 2024

Likes

The process ( sky tv help )

Dislikes

Cafeteria

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 31 Jan 2024

Likes

No job security!;

Work-life balance - Good

Dislikes

No job security

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Company culture - Bad

Work Details

Work policy: 5 days

Work related travel: This job involves Travel Within City.

C.S.A in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 Sep 2023

Likes

Ambience is amazing

Salary - Good
Skill development - Good
Job security - Good

Dislikes

Team leaders aren’t supportive either work floor plays politics only the favourite ones are appreciated and praised

Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Head in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 16 Sep 2023

Likes

Competitive salaries if you join from outside, scope to learn on the job is more due to the 'lean' structure

Salary - Good

Dislikes

The lean structure means you cannot hide among layers of fat; you HAVE to perform every single day because people are watching you

Skill development - Poor
Job security - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 May 2023

Likes

The atmosphere and work culture is very good.

Salary - Excellent
Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

The shif timings and break timings

Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Associate in Bangalore / Bengaluru

Full Time

·

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Dec 2022

Likes

Good environment

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Average in Appraisal and change of designation

Consultant in Bangalore / Bengaluru

Full Time

·

BD / Pre Sales Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Jun 2022

Likes

Nothing much, just that it's a fast paced growing company

Dislikes

Maybe focus on employee experience as well.

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

The work start when your day start and will end with you day.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jan 2024

Likes

Best company to work with

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

International Voice Process in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 16 Sep 2023

Likes

Overall satisfied

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

No Nothing everything is fine

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Bangalore / Bengaluru

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jun 2022

Likes

Great place to grow

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in Bangalore / Bengaluru

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 17 Oct 2021

Likes

People was good and polite..

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

Work environment was not so good... Company facilities like PC head sets food beverage was always worst... Alot of silly work pressure..

Salary - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Bad

Work Details

I learnt alot...

Work days: Rotational Shift (Strict Timings)

Customer Care Executive in Bangalore / Bengaluru

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 22 May 2019

Likes

Nice place to work

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

N/A

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Bangalore / Bengaluru

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 15 Mar 2018

Likes

its a good place to earn money and we can sharpen our communication skills as well

Salary - Good
Work satisfaction - Good

Dislikes

too much sales pressure

Work-life balance - Poor

Work Details

it was kind of exciting at times but at times it was boring as i had to do the same kind of work again and again...there was not much opportunity for us to learn something which is different.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Associate in Bangalore / Bengaluru

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Sep 2019

Likes

I am lucky to have a experience with firstsource. This is the awesome company which i have seen in my life

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

I have worked as a Associate

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Bangalore / Bengaluru

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 May 2020

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Advisor in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 28 Feb 2024

Likes

Everything

Dislikes

No growth

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

Got a question about Firstsource Solutions?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Jobs at Firstsource Solutions

Senior Manager, Solutions (Non IT)

Bangalore / Bengaluru

11-15 Yrs

Not Disclosed

Fresher !! International Customer Support Associate !! Firstsource !!

Chennai

0-1 Yrs

₹ 1-2.5 LPA

Manager, Underwriting (Live underwriting)

Bangalore / Bengaluru

6-10 Yrs

Not Disclosed

Business Analyst - Claims Adjudication

Chennai, Bangalore / Bengaluru

3-7 Yrs

Not Disclosed

Senior Configuration Analyst - Claims Adjudication

Chennai, Bangalore / Bengaluru

4-9 Yrs

Not Disclosed

Senior Data Scientist (Remote)

Bangalore / Bengaluru

8-13 Yrs

Not Disclosed

Customer Support Executive - Voice Process

Hyderabad / Secunderabad

1-3 Yrs

₹ 2-3.75 LPA

Customer Support Executive

Mumbai

0-5 Yrs

₹ 2-3.25 LPA

Senior Customer Support Executive

Mumbai

0-5 Yrs

₹ 2-4.5 LPA

Customer Support Associate - Payment Integrity

Chennai

2-5 Yrs

Not Disclosed

More about working at Firstsource Solutions

HQ - Mumbai, Maharashtra, India
BPO
10k-50k Employees (India)
Public

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 27 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 72% of employees reported the working days at Firstsource Solutions as Rotational Shift. 57% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more

Home >
Reviews >
Firstsource Solutions Reviews

Firstsource Solutions Salaries in Sales & Business Development Department in Bangalore / Bengaluru

Senior Customer Service Associate 10 salaries	₹2.7 L/yr - ₹5.3 L/yr
Customer Service Executive 9 salaries	₹2 L/yr - ₹3.4 L/yr
Customer Support Executive 7 salaries	₹2.2 L/yr - ₹3.6 L/yr
C.S.A 5 salaries	₹2 L/yr - ₹5.5 L/yr
Senior Customer Care Associate 4 salaries	₹2 L/yr - ₹4 L/yr

Explore more salaries

Compare Firstsource Solutions with

Teleperformance

3.9

Compare

Concentrix Corporation

3.7

Compare

iEnergizer

4.6

Compare

WNS

3.4

Compare

Popular Calculators

Are you paid fairly?

Monthly In-hand Salary Calculator

Gratuity Calculator

Salary Hike Calculator

Rate your company

Stay ahead in your career. Get AmbitionBox app

Helping over 1 Crore job seekers every month in choosing their right fit company

75 Lakh+

Reviews

4 Crore+

Salaries

5 Lakh+

Interviews

1 Crore+

Users/Month

Contribute

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Users/Jobseekers

Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Campus Placements
Practice Test
Compare Companies

Employers

Create a new company
Update company information
Respond to reviews
Invite employees to review
AmbitionBox Offering for Employers
AmbitionBox Employers Brochure

AmbitionBox Awards

ABECA 2026
ABECA 2025
ABECA 2024
AmbitionBox Best Places to Work 2022
AmbitionBox Best Places to Work 2021
Invite employees to rate

AmbitionBox

About Us
Email Us
Blog
FAQ
Credits
Give Feedback

Terms & Policies

Privacy
Grievances
Terms of Use
Summons/Notices
Community Guidelines

Get AmbitionBox app

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2025 Info Edge (India) Ltd.

Follow Us