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Exly

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3.3

based on 20 Reviews

Filter reviews by

Exly Customer Success, Service & Operations Department Reviews

Updated 19 Dec, 2024

Overall Rating

3.5/5

based on 6 reviews

Rating distribution

1 (16.7%)

3 (50.0%)

0 (0%)

2 (33.3%)

Category Ratings

4.0

Job security

3.9

Work satisfaction

3.7

Company culture

3.6

Work-life balance

3.5

Salary

3.3

Promotions

3.1

Skill development

What employees say about Exly?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

75% employees reported

Flexible timing

75% employees reported

View more detailed insights

Gender based rating

2.4

Rated by Women

2 reviews

3.9

Rated by Men

4 reviews

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6 reviews found

Sort by: Popular

Associate in Gurgaon / Gurugram

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jun 2024

Likes

Company culture is good and people in general are very helpful.

Salary - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Work policy: 4 days from office

Work days: Monday to Friday (Flexible Timings)

Analyst in Gurgaon / Gurugram

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jun 2024

Likes

Salary salary salary

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Balance balance balance balance balance

Onboarding Associate in Gurgaon / Gurugram

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Dec 2024

Likes

Nothing

Dislikes

Toxic culture Only people who can please there managers can get promoted Used to have flexible timings but no more No recognition of work Extreme toxic CS managers

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Salesman in Gurgaon / Gurugram

Full Time

After Sales Service & Repair Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Feb 2023

Likes

It is offering lots of features of coustomer and good for career

Dislikes

Its work culture and after sale's service

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Success in New Delhi

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 02 Aug 2024

Likes

1. Great startup culture 2. Given responsibilities with trust and minimum supervision. 3. Fun workplace 4. Job Satisfaction

Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

1. Pay could be better 2. Professional development for employees 3. leadership positions in the company should be hired properly and should be given autonomy to make decisions.

Salary - Poor

Work Details

Work policy: 4 days work from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Success Intern in Gurgaon / Gurugram

Intern

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 29 Oct 2023

Likes

Everything about this place is amazing

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

no dislikes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Return to all reviews

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Exly reviews submitted by Exly employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Exly is the right company for you. 75% of employees reported the working days at...Read more

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Exly Customer Success, Service & Operations Department Reviews Reviews

Exly Salaries in Customer Success, Service & Operations Department in India

Customer Success Manager 8 salaries	₹7.5 L/yr - ₹10.5 L/yr
Operations Associate 2 salaries	₹5.2 L/yr - ₹5.5 L/yr
Customer Success Associate 2 salaries	₹5.2 L/yr - ₹5.5 L/yr
Customer Support Manager 1 salary	₹10.2 L/yr - ₹10.2 L/yr
Business Development Manager 1 salary	₹10 L/yr - ₹10 L/yr