Etech Global Services Team Lead Operations Reviews
based on 3 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 5 Dec, 2023
Overall Rating
4.3/5
How AmbitionBox ratings work?
Category Ratings
5.0
Job Security
4.0
Work Satisfaction
3.7
Skill development
3.5
Company culture
3.4
Work-Life balance
3.3
Promotions/Appraisal
3.0
Salary & Benefits
Etech Global Services is rated
4.3 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Etech Global Services is rated
4.3 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
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Popular
Team Lead Operations in
Gandhinagar
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Oct 2020
Likes
Company has taken significant measures to e sure employees have job security in this hardship of covid by implementing work from home policy which is quite remarkable. The overall plan for WFH has benefited a lot to employees as well as organization to continue normal course of business and make sure financially each one of us is secured. Social distancing at work place is also taken care at the best....Read More
Dislikes
The compensation scheme could have been bit better. Like employees till now have been nearing inter expectations se which us being utilized for organization purpose. Moreover rather than spiking targets and making last moment changes in incentives plans, a more convenient scheme could have been in place which helps employees to earnincentives and have an extra layer of financial support in this hardship of covid. Currently the compensation plan in place is not that stable and changes too frequently making it difficult to earn as per potential....Read More
Work Details
Overall work life has been good and no such objections.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. Related to your comment, if you are open to discuss further, we encourage you to connect with HR Director. We are open for feedback and to improve. Thank you once again for this review and wish you all the best!
Team Lead Operations in
Vadodara
Full Time
·
Operations / Strategy Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 05 Dec 2023
Likes
Servant Leadership model which enables the team member to actively contribute towards campaigns' success.
Open forum for ideas which is currently underutilized by the team members to proactively provide feedback and suggestions which are handled within specific timeline.
Dislikes
Every company has areas of opportunities and Etech is no different. Operating a business with complete ownership for a company like Etech would need a strong leadership team in all functional areas who can agree to disagree and show collective accountability.
Etech specifically needs to focus on the employee satisfaction and a collective effort is needed to engage the members in extra curricular activities which will definitely help the company to make remarkable difference for our customers, our team and our community....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive factors within Etech. Etech conducts a detailed study twice in a year on Market Intelligence and has tweaked the numbers as required year on year. We definitely have some room to improve and we are working hard to achieve our goal of making Etech a world class place to work. Nevertheless, if you are open for a discussion, feel free to reach out to HR Director and share more details. Wishing you continued success in your career.
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Chat Support Executive in
Gandhinagar
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 08 Nov 2024
Likes
People ir employees are helpful to the others
Culture was good
Friendly Environment
Dislikes
Job security
Employer’s Response
Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work! Related to your feedback, we request you to reach out to HR Team.
Customer experience Specialist in
Gandhinagar
Full Time
·
Customer Experience Specialist Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Oct 2024
Likes
Culture, Environment, People
Dislikes
Everything was good.
Employer’s Response
Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work!
Customer experience Specialist in
Vadodara
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Oct 2024
Likes
Good company to earn
Dislikes
No job security
Employer’s Response
We are sorry to hear this, Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first.
Customer experience Specialist in
Gandhinagar
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 01 May 2024
Likes
Nothing
Dislikes
There are low opportunities to grow in this organisation
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Customer experience Specialist in
Vadodara
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 04 Dec 2023
Likes
The company culture i.e. no Sir/Mam concept developing a sense of brotherhood.
Proper restroom facilities
Comfortable sitting arrangements (Chair)🪑
Helpful environment, everybody helps each other solving doubts/ concerns.
English Culture, however this get's evaporated as time passed especially within same Designation.
Celebration of festivals, Navratri, Diwali (Enjoyed cracking crackers 🍘 made available by Etech)
Arrangements of Internal programs like Zubma, other fitness, etc...Read More
Dislikes
Improper shift rotation after month change
(For ex. Current month shift: 8.30 pm to 5.30 am.... Coming month shift can be 6.30 am to 3.30 pm)
This broad change effects health unnaturally & terribly. [Gastric disorders, Insomnia, Oversleep, etc etc]
2 to 4 hours shift time change can be adjusted by body (Look into this differently rather than only on basis of Client Requirements)
On top of that reporting to work next day itself.
[Atleast Weekoff should be provided at end of month or start of coming month if there's a great difference in shift timing for coming month.]
Dissatisfied 😒
Interal Program dates not being send on what's group and just posted at company's board at Groundfloor.
Transformation of Recreational Rooms (Yoga Room 🧘♀️, Games Room) into Work Space due inflow of Employees....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Senior Customer Support Executive in
Vadodara
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 04 Dec 2023
Likes
Discipline atmosphere,
Safety place for work,
Good management,
Dislikes
No cultural events,
No sports,
No promotions (it should be based on experience & tenurity),
Should think about WFH or hybrid work,
No bonus in festival,
Cab management should improve,
Etc.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Customer experience Specialist in
Vadodara
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 06 Dec 2023
Likes
The culture of etech is good and it feels good to be a part of it.
Dislikes
My whole process. The dirty politics and the way a leader acts to you!!
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Customer experience Specialist in
Vadodara
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 03 Dec 2023
Likes
Work life balance, flexibility and working environment and opportunities
Dislikes
N/A
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work!
Chat Support Executive in
Gandhinagar
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Nov 2023
Likes
The work culture of the organisation is excellent and exceptional.
Dislikes
I don't feel any dislikes for the company.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work!
Senior Fraud Analyst in
Vadodara
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 04 Dec 2023
Likes
Work culture
Dislikes
Whenever we get incentive from client. Etech takes 40% of it.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Other Etech Global Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Growth Marketing Manager in
Vadodara
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Dec 2024
Likes
- Amazing culture.
- Best leaders and leadership development training to create a strong future bench.
- Etech invests in you by supporting you in upskilling through training.
- Tuition-Free Reimbursement
- Amazing infrastructure
Dislikes
- If you have a negative attitude, Etech is not the place for you.
Work Details
Work policy:
Whenever required
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, International Travel.
Operations Executive in
Vadodara
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 15 Oct 2024
Likes
As a fresher, one can start with this ETech BPO, but its not for those who are highly qualified and looking for growth. You can work to get corporate experience.
I liked their pick n drop service.
They provide good competitive salary to fresh college graduates.
Dislikes
Internal politics are actually killing there brand image.
Religious remarks from managers.
Under qualified people are sitting on higher position.
No promotions and increments after 1 year.
If you know how to make your bosses happy then you may get promotions.
They can fire you anytime without any warnings.
No job security at all.
Nowork life balance.
I had to leave this company only because of their illiterate management.
Companies are not bad, but it's people make it worse.
Not every senior manager is bad. There are few good old people who are very supporting. But you need to make good bond and connect with them....Read More
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
We are sorry to hear this, Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first.
Customer Service Executive in
Gandhinagar
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Aug 2024
Likes
Minus zero
Dislikes
I had applied on LinkedIn for customer support.HR saw my resume and scheduled virtual interview since I am from jaipur. Interview couldn't be conducted over the phone so she told me to arrange a laptop. Then I went to ajmer only for their interview. Two days I had been there.Always waiting for their calls. I had manage everything bytheir timings. I had cleared all the rounds and in the end she told me we are gonna put you in sales profile though I didn't have any sales experience so in the final round manager had asked about the sales I only answered what I can. And they had rejected me saying you are not fit for this role. So the conclusion is I already was not fit for this role. Why they had conducted 3 interview? They should have known earlier that I'm not a good fit for sales or how I can be I don't have experience in sales. So this is the worst company and also waste of time for interview. They will take your grammar test, typing test, listening test, sentence formation test,excel test,screening and then manager round. They had wasted my time as well as my money. If they knew I would not be a perfect fit why they had taken so many useless interview. Ridiculous. I will post this everywhere so no one gonna have trouble....Read More
Employer’s Response
We are sorry to hear this, Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first.
Manager - CRM in
Ahmedabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Aug 2024
Likes
There's nothing to like about it.. worst management, full of double standards
Dislikes
There is nothing to like about etech... They don't give you appraisal.. even if you are falling for full 11percent slab, i was told that you will not get full 11 pct and only 4 pct increment will be given . Worst management.
Work Details
Work days: Rotational Shift
(Strict Timings)
Employer’s Response
Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Team Lead in
Gandhinagar
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 22 Jul 2024
Likes
It is the best place to start career. Here you will learn a lot. Leaders here help you mould into the best of you. If you have determination and right attitude/behaviour, growth is definitely possible. They provide cab facility which is one of the best benefits for employees in night shift. It is a complete safe place to work. They take care of security of the process/project and company very seriously....Read More
Dislikes
Judgement can be there based which not everyone will like. Politics is there but where is it not?
Can't think of much reasons to dislike, that is why people stay here for long.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Senior Business Analyst in
Gandhinagar
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 May 2024
Likes
Management are supportive most of the times. Flexibility of working from home or office. Nice offices.
Dislikes
No regular increments. Lack of clarity on growth path. Employees are not heard properly and decisions are taken without considering general sentiment of the employees.
Work Details
Work policy:
Flexible
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Online Chat Representative in
Gandhinagar
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Dec 2024
Likes
Everything except behaviour of some Generation G employees who never know how to behave with other employees..
Dislikes
NA
Customer experience Executive in
Gandhinagar
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Dec 2024
Likes
Good Pay Compensation
Work culture is supportive
Great place to start
Dislikes
Promotions and Increment should be incremental
No WFH
Assistant Manager in
Gandhinagar
Full Time
·
Compensation & Benefits Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Dec 2024
Likes
The culture is amazing. The company has grown organically and have served the best of the companies. Their range of clients are large.
Dislikes
Nothing as such.
Social Media Specialist in
Gandhinagar
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Dec 2024
Likes
People you work with and Office Culture, Growth Opportunities,
People also ask about Etech Global Services's Team Lead Operationss
How is Etech Global Services to work for?
Etech Global Services is rated 4.3 out of 5, based on 3 reviews by employees on AmbitionBox.
Etech Global Services is known for Job Security which is rated at the top and given a rating of 5.0. However, Salary & Benefits is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Etech Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Etech Global Services?
According to AmbitionBox ratings, Etech Global Services employees rate its salary and benefits as 3.0 out of 5. You can know more about Etech Global Services Salaries at AmbitionBox
How is the work culture at Etech Global Services?
Work culture is rated 3.5 at Etech Global Services by 3 employees. While job security is rated 5.0 and work-life balance is rated 3.4 at Etech Global Services. Read detailed reviews by employees of Etech Global Services on AmbitionBox.