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Etech Global Services
based on 436 Reviews
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Full Time
Operations / Strategy Department
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Servant Leadership model which enables the team member to actively contribute towards campaigns' success. Open forum for ideas which is currently underutilized by the team members to proactively provide feedback and suggestions which are handled within specific timeline.
Every company has areas of opportunities and Etech is no different. Operating a business with complete ownership for a company like Etech would need a strong leadership team in all functional areas who can agree to disagree and show collective accountability. Etech specifically needs to focus on the employee satisfaction and a collective effort is needed to engage the members in extra curricular activities which will definitely help the company to make remarkable difference for our customers, our team and our community....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive factors within Etech. Etech conducts a detailed study twice in a year on Market Intelligence and has tweaked the numbers as required year on year. We definitely have some room to improve and we are working hard to achieve our goal of making Etech a world class place to work. Nevertheless, if you are open for a discussion, feel free to reach out to HR Director and share more details. Wishing you continued success in your career.
Retail & B2C Sales Department
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Work culture
Need more employee benefit programs
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Accounting & Taxation Department
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Company has taken significant measures to e sure employees have job security in this hardship of covid by implementing work from home policy which is quite remarkable. The overall plan for WFH has benefited a lot to employees as well as organization to continue normal course of business and make sure financially each one of us is secured. Social distancing at work place is also taken care at the best....Read More
The compensation scheme could have been bit better. Like employees till now have been nearing inter expectations se which us being utilized for organization purpose. Moreover rather than spiking targets and making last moment changes in incentives plans, a more convenient scheme could have been in place which helps employees to earnincentives and have an extra layer of financial support in this hardship of covid. Currently the compensation plan in place is not that stable and changes too frequently making it difficult to earn as per potential....Read More
Overall work life has been good and no such objections.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. Related to your comment, if you are open to discuss further, we encourage you to connect with HR Director. We are open for feedback and to improve. Thank you once again for this review and wish you all the best!
Full Time
Operations / Strategy Department
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Cab service,
Work Culture, No promotions or Selective Approach and Favoritism, Job Security, Shift timings, No Food facilities
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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People ir employees are helpful to the others Culture was good Friendly Environment
Job security
Employer’s Response
Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work! Related to your feedback, we request you to reach out to HR Team.
Full Time
Customer Experience Specialist Department
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Culture, Environment, People
Everything was good.
Employer’s Response
Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work!
Full Time
Sales Support & Operations Department
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Good company to earn
No job security
Employer’s Response
We are sorry to hear this, Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first.
Full Time
Finance Department
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Nothing
There are low opportunities to grow in this organisation
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Full Time
Voice / Blended Department
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The company culture i.e. no Sir/Mam concept developing a sense of brotherhood. Proper restroom facilities Comfortable sitting arrangements (Chair)🪑 Helpful environment, everybody helps each other solving doubts/ concerns. English Culture, however this get's evaporated as time passed especially within same Designation. Celebration of festivals, Navratri, Diwali (Enjoyed cracking crackers 🍘 made available by Etech) Arrangements of Internal programs like Zubma, other fitness, etc...Read More
Improper shift rotation after month change (For ex. Current month shift: 8.30 pm to 5.30 am.... Coming month shift can be 6.30 am to 3.30 pm) This broad change effects health unnaturally & terribly. [Gastric disorders, Insomnia, Oversleep, etc etc] 2 to 4 hours shift time change can be adjusted by body (Look into this differently rather than only on basis of Client Requirements) On top of that reporting to work next day itself. [Atleast Weekoff should be provided at end of month or start of coming month if there's a great difference in shift timing for coming month.] Dissatisfied 😒 Interal Program dates not being send on what's group and just posted at company's board at Groundfloor. Transformation of Recreational Rooms (Yoga Room 🧘♀️, Games Room) into Work Space due inflow of Employees....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Full Time
Operations Support Department
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Discipline atmosphere, Safety place for work, Good management,
No cultural events, No sports, No promotions (it should be based on experience & tenurity), Should think about WFH or hybrid work, No bonus in festival, Cab management should improve, Etc.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Full Time
Operations Department
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The culture of etech is good and it feels good to be a part of it.
My whole process. The dirty politics and the way a leader acts to you!!
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Full Time
Operations Department
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Work life balance, flexibility and working environment and opportunities
N/A
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work!
Full Time
Non Voice Department
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The work culture of the organisation is excellent and exceptional.
I don't feel any dislikes for the company.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Employer’s Response
Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work!
Full Time
Customer Success Department
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H in HR stands for HORRIBLE. management is poor, politics and internal employees been promoted to different domains even though they started working as BPO and now they are working as engineers lol. Poor quality of HR, colleagues and what not. They are just BPO service and contractors for company name medallia, their hiring process, people involved are either old skool or amateurs. HR especially is discouraging, demotivating and uses tactics for what not. Unclear communication, bad HR management especially Ms Veena Bharadwaj and their team which i personally experienced. No human treatment, just trying to do all tactics possible to demotivate, discourage and humiliate candidates. Mostly people from poor background, non technical knowledge does this so if you are fresher, use this company. If you experienced and professional already working, think again....Read More
Management is very bad, quality of employees are below par and too much internal policitics. Old school management with non sense of understanding how to deal and talk to people.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work! Related to your feedback, we request you to reach out to HR Team.
Full Time
Quality Assurance and Testing Department
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Just company provides Work from Home Policy.
Too much Politics by Senior person, Team Lead and Project Manager. They are not doing any work and they are forcing to us for doing work on Weekend as well as working days. there contributions are 0. there was no any team work policy.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work! Related to your feedback, we request you to reach out to HR Team.
Full Time
Marketing Department
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- Amazing culture. - Best leaders and leadership development training to create a strong future bench. - Etech invests in you by supporting you in upskilling through training. - Tuition-Free Reimbursement - Amazing infrastructure
- If you have a negative attitude, Etech is not the place for you.
Work policy: Whenever required
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, International Travel.
Employer’s Response
Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work!
Full Time
Operations Department
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As a fresher, one can start with this ETech BPO, but its not for those who are highly qualified and looking for growth. You can work to get corporate experience. I liked their pick n drop service. They provide good competitive salary to fresh college graduates.
Internal politics are actually killing there brand image. Religious remarks from managers. Under qualified people are sitting on higher position. No promotions and increments after 1 year. If you know how to make your bosses happy then you may get promotions. They can fire you anytime without any warnings. No job security at all. Nowork life balance. I had to leave this company only because of their illiterate management. Companies are not bad, but it's people make it worse. Not every senior manager is bad. There are few good old people who are very supporting. But you need to make good bond and connect with them....Read More
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We are sorry to hear this, Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first.
Full Time
Voice / Blended Department
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Minus zero
I had applied on LinkedIn for customer support.HR saw my resume and scheduled virtual interview since I am from jaipur. Interview couldn't be conducted over the phone so she told me to arrange a laptop. Then I went to ajmer only for their interview. Two days I had been there.Always waiting for their calls. I had manage everything bytheir timings. I had cleared all the rounds and in the end she told me we are gonna put you in sales profile though I didn't have any sales experience so in the final round manager had asked about the sales I only answered what I can. And they had rejected me saying you are not fit for this role. So the conclusion is I already was not fit for this role. Why they had conducted 3 interview? They should have known earlier that I'm not a good fit for sales or how I can be I don't have experience in sales. So this is the worst company and also waste of time for interview. They will take your grammar test, typing test, listening test, sentence formation test,excel test,screening and then manager round. They had wasted my time as well as my money. If they knew I would not be a perfect fit why they had taken so many useless interview. Ridiculous. I will post this everywhere so no one gonna have trouble....Read More
Employer’s Response
We are sorry to hear this, Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first.
Full Time
Operations Department
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There's nothing to like about it.. worst management, full of double standards
There is nothing to like about etech... They don't give you appraisal.. even if you are falling for full 11percent slab, i was told that you will not get full 11 pct and only 4 pct increment will be given . Worst management.
Work days: Rotational Shift (Strict Timings)
Employer’s Response
Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Full Time
Operations Department
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It is the best place to start career. Here you will learn a lot. Leaders here help you mould into the best of you. If you have determination and right attitude/behaviour, growth is definitely possible. They provide cab facility which is one of the best benefits for employees in night shift. It is a complete safe place to work. They take care of security of the process/project and company very seriously....Read More
Judgement can be there based which not everyone will like. Politics is there but where is it not? Can't think of much reasons to dislike, that is why people stay here for long.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Full Time
Operations Department
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Management are supportive most of the times. Flexibility of working from home or office. Nice offices.
No regular increments. Lack of clarity on growth path. Employees are not heard properly and decisions are taken without considering general sentiment of the employees.
Work policy: Flexible
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!
Full Time
Operations Department
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Full Time
Business Process Quality Department
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Work life balance
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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AmbitionBox has 3 Etech Global Services reviews submitted by Etech Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Etech Global Services is the right company for you. ... Read moreWipro
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