Ernst & Young Customer Service Representative Reviews

Likes

The manager was very supportive and the work life balance was good.

Dislikes

The unnecessary pressure to work from office and the unsupportive rude behaviour of the HR. There was nothing given above and beyond the salary not even box of sweets on small occasions. All the team outings and activities were self sponsored.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Workplace harassment and workplace discrimination is rampant. Indian managers in US at this company are bullies and bring their countries’s interstate bias to the US. Very pathetic personalities. They create social class bias within people and trigger everyone’s emotions and impact everyone’s mental health. Only knowledge they have is books and degrees and no human knowledge. They are insecure and respect hungry....Read More

Likes

Awesome company to work. But try to stay away from politics. Some people are easily getting promotion due to close connection with the reporting manager

Dislikes

Work pressure. Give over commitment to clients which in turn affects work life balance

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Appraisals and pay scale amongst the other big 4s are ok

Dislikes

It has terrible work-life balance and toxic work culture. You are forced to work on Saturday by creating undue pressure although there is no deadline

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Company brand value

Dislikes

Favoritism, bad people in many teams, manager many of time convey wrong information to there team purposely. Boss ka chaatu employee bano tumko sab milega. Atleast in my team they indirect teaches this.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

nothing worth mentioning

Dislikes

# No clarity on R & R # Very bad communication within the team from higher team members, directors, partners etc # No job satisfaction and job security

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

A good dynamic work culture in the organisation with opportunity to network with colleagues. People are often approachable and inspiring confidence among the freshers.

Dislikes

Multiple restructuring instances for me. After a year of working, I was transferred among three different teams and two different competences within a span of two weeks.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good pay structure

Dislikes

Very toxic culture and filthy people who always utter bad things and humiliates their juniors. They're qualified professional holding professional certification but they don't have any etiquettes.

Work Details

Work policy: 2 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good from L&D opportunities. Offers courses, etc.

Dislikes

Extremely poor culture. Company don't give appraisal letters to some employees and states that it's a glitch from their end. Higher management incapable to bring clients or engage consultants and then forces resignation. Bootlickers in close circle with partners and directors gets promotions and benefits snatching all benefits from silent performers.

Likes

A positive aspect of work-life balance is having Saturdays and Sundays off, along with the timely crediting of salaries. The provided Udemy access is a helpful training resource; however, the rest of the training seems unnecessarily burdensome.

Dislikes

The job lacks security, with manipulative management, no perks, promotions, or appraisals beyond basic salary. The company culture favors power over merit, making survival difficult without influence.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

The company does allow it's employees to enhance their skills by learning as there is a mandatory 40hrs of learning to be done per year.

Dislikes

Promotions/Salary hikes would be very minimum because the reason says would be market is not good / entire Team(process) got less same like you.

Work Details

Work related travel: This job involves Travel Within City.

Likes

Good learning opportunity Good company culture and reputed organization Good job security Big 4 brand

Dislikes

Toxic office politics Heavy workload Immature managers Water fall model No proper awareness about scrum Multiple hierarchy we need to report to multiple leads and managers

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Lot of learning materials

Dislikes

EY GDS culture is worst, too much office politics, poor leadership and management. These days they are hiring leaders from call centre and banks who does not have any experience into consulting and proper corporate culture. They are coming with a bad mindset of micro managing and dominating nature. Specially the people from Delhi, Noida, Gurgaon are worst.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It depends on which entity you join I am working for EY India LLP tech consulting and 3 years been great. Culture and work life balance is great. Make sure to work and always get good client feedback. Work from home for eligible employees whos working great at client place. Outings, management events , offsite everything is good.

Dislikes

They don’t have rule of hire and fire like other service companies, but it’s good if you have a project always. Avoid being on bench. Only bad part is no cab facility.

Likes

Lot of free courses will be offered but this has to be done apart from the 11 to 12 hours of work. So nothing much to say as positives.

Dislikes

All ey cares about is the billing from clients they have no concern about the employees or their development. Client companies choose ey services because they have no backbone they bend to an extent to agree all the request placed by clients.

Likes

1. Best learning and development 2. Hybrid model work 3. Infrastructure

Dislikes

1. Micro Managing 2. Assign last minute tasks 3. You cant charge all the time you have worked. 4. Very slow pace on growth 5. Unfriendly ledeship

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.