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Epicenter Technologies

Compare

based on 556 Reviews

About
Reviews
556
Salaries
2.4k
Interviews
37
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8
Benefits
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Filter reviews by

Epicenter Technologies Customer Service Representative Reviews

based on 8 reviews

Updated 18 Dec, 2023

Overall Rating

4.0/5

How AmbitionBox ratings work?

5

2

4

1

3

2

2

1

1

2

Category Ratings

4.2

Work satisfaction

4.1

Job security

4.1

Salary

4.1

Work-life balance

4.1

Promotions

4.0

Company culture

4.0

Skill development

Epicenter Technologies is rated 4.0 out of 5 stars on AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Read more

Epicenter Technologies is rated 4.0 out of 5 stars on AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Customer Service Representative in Mira Bhayandar

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Apr 2023

Likes

Nothing to like

Dislikes

I don't have word to elaborate dislike, every thing is dislike over there

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Bhyander

Ad inbound Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Aug 2022

Likes

Well I love the environment I to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing to dislike.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Representative in Mira Bhayandar

IPRU Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Dec 2021

Likes

The Atmosphere,,, TL very good, supportive n understandable

Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Increase in targets Rotational shifts !!!!

Work Details

Very nice 👍🏻

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Mira Bhayandar

CSR & Sustainability Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 06 Oct 2019

Likes

Epicentre in Bhayander, teammates, trainers are very good but HR is horrible

Dislikes

Epicentre has horrible HR, been having genuine reason they didnt extend my leave, as I had issues at my personal end and promised me they would give me my salary but didn’t give.

Salary - Bad
Skill development - Poor
Job security - Poor
Company culture - Poor

Work Details

I was working with collections

Work days: Rotational Shift (Flexible Timings)

Customer Service Representative

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Jun 2020

Likes

worst...no salary

Dislikes

never work here ....no salary

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

no security

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Mira Bhayandar

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Apr 2019

Likes

Compensation n incentives

Salary - Excellent

Dislikes

Environment

Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Run for money

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative

Alliance data back office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Jan 2019

Likes

Good package for freshers

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Non of the one

Work Details

Awesome work

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Epicenter Technologies.

Customer Service Representative in Mumbai

Full Time

·

CSR & Sustainability Department

1.0

posted on 18 Dec 2023

Overall Rating

Top trending discussions

View All

a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

Got a question about Epicenter Technologies?

Ask anonymously on communities.

Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Customer Care Executive in Mumbai

Full Time

·

After Sales Service & Repair Department

2.0

Overall Rating

2.0

Category Ratings

5.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 24 Jan 2025

Likes

Salary - Excellent
Skill development - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Job security - Bad
Company culture - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

·

Marketing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 13 Jan 2025

Likes

Great teamwork.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Work life balance is a little difficult

Work Details

Work related travel: This job involves Travel Within City.

Customer Care Executive in Mumbai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Dec 2024

Likes

Good Work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike to the company

Team Lead in Mumbai

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Dec 2024

Likes

Overall its good

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary and appraisals

Salary - Bad
Promotions - Poor

Customer Service Executive in Mumbai (working remotely)

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Dec 2024

Likes

Nothing

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing about the epicenter I personally liked

Job security - Bad

Customer Service Executive in Mumbai

Full Time

·

Voice \/ Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 14 Nov 2024

Likes

Best colleague ,Hr and Environment also........

Skill development - Good

Dislikes

I Don't want to specified.....

Promotions - Poor

Customer Service Executive in Mumbai

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Sep 2024

Likes

Nothing I loved worst employee and worst Higher authority

Dislikes

Worst company no leave

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Executive in Mumbai

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

5.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 26 Sep 2024

Likes

Good support from supervisors , TLS, and quality team

Job security - Excellent

Dislikes

Company culture somewhat okay okay

Skill development - Poor
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Aug 2024

Likes

Nothing to like anything about this company

Dislikes

Bakwas company Worst experience Fraud company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Executive in Mumbai

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

1.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 21 Aug 2024

Likes

Working Atmosphere is very Good, Salary credited on time that's a great part of the company

Salary - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Cafeteria must be changed , Services of Cafeteria is Really Worst. and No Job Security will provide as per company policies

Job security - Bad

Other Epicenter Technologies Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Senior Collection Executive in Mira Bhayandar

Full Time

·

Finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Jul 2024

Likes

Nothing

Dislikes

Everything is a hell one you login you will be forced to set atlist for 10 hour a day. Not not will understand what you say even I have seen people getting heart attack due to them. You atleast take 500 calls a day . If you take single leave in a month they will give you memo. And final warning. If you say not to Ot then manager andhr will take you in a room and threaten you then live if you can't do it. Please do be a part of this hell. This company so be shutdown. ASAP...Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Desktop Support Engineer in Mumbai

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 18 Mar 2024

Likes

For early start for career in IT it's good . If some one getting a promotion or good appraisal can continue . But everyone need progress in life .

Salary - Good
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Very slow progress and less promotion

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Python Developer in Mumbai

Full Time

·

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Jan 2025

Likes

Salary is on time

Salary - Excellent

Dislikes

Work life balance. Promotions. Job security. Skill development.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Relation Associate in Mumbai

Full Time

·

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Jan 2025

Likes

Working Hours and over time

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Canteen sucks

Dialer Engineer in Mumbai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jan 2025

Likes

Yes

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to say about dislike

System Administrator in Mumbai

Full Time

·

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Dec 2024

Likes

Best

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Sallary appraisal was not done as expected

Debt Collector in Mumbai

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Dec 2024

Likes

People with whom you will work with

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Fells like school, no growth when it comes to salary

Salary - Bad
Promotions - Poor
Work satisfaction - Poor

IT Engineer in Pune

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2024

Likes

Good for freshers

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No issue found

Officer in Mumbai

Full Time

·

Accounting & Taxation Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 12 Dec 2024

Likes

Flexible hours, nearby home

Dislikes

Poor management, little to no career growth, no guaranteed appraisal or incentives

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Executive in Mumbai

Full Time

·

Compensation & Benefits Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 12 Dec 2024

Likes

Mi

Dislikes

Nothing, but a lot

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday

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More about working at Epicenter Technologies

HQ - Mumbai, Maharashtra, India
BPO
1k-5k Employees (India)

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Epicenter Technologies Customer Service Representative Reviews by Locations

Epicenter Technologies Customer Service Representative Mira Bhayandar Reviews

Epicenter Technologies Reviews by Designations

Epicenter Technologies Customer Service Executive Reviews
Epicenter Technologies Customer Care Executive Reviews
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Epicenter Technologies Quality Analyst Reviews
Epicenter Technologies Team Lead Reviews
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Epicenter Technologies Senior Customer Service Executive Reviews
Epicenter Technologies Back Office Executive Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Epicenter Technologies reviews submitted by Epicenter Technologies employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Epicenter Technologies is the right company for you. ... 57% of employees reported the working days at Epicenter Technologies as Rotational Shift. 71% employees reported the work timings at Epicenter Technologies as Flexible timing. Read more

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Epicenter Technologies Reviews >
Epicenter Technologies Customer Service Representative Reviews

Working Days for Epicenter Technologies Customer Service Representative

based on 8 reviews

Rotational Shift

57%

Monday to Friday

43%

Work Timings for Epicenter Technologies Customer Service Representative

based on 8 reviews

Flexible timing

Strict (9am - 5.30pm)

Strict (8am - 7pm)

71%

14%

14%

1% employees reported other strict timings

Shift Timings for Epicenter Technologies Customer Service Representative

based on 8 reviews

Day shift

100%

Business Travel for Epicenter Technologies Customer Service Representative

based on 8 reviews

No travel

67%

Within city

33%

Epicenter Technologies Customer Service Representative Salary

based on 23 salaries

₹1.5 L/yr - ₹3.9 L/yr

6% less than the average Customer Service Representative Salary in India

View more details

Employee Benefits for Epicenter Technologies Customer Service Representative

Office cab/shuttle

2 total responses

Health insurance

1 total response

Job/Soft skill training

3 total responses

Cafeteria

2 total responses

View All

Compare Epicenter Technologies with

WNS

3.4

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EXL Service

3.7

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Genpact

3.9

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3.7

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