Epicenter Technologies Customer Service Representative Reviews
based on 8 reviews
Updated 18 Dec, 2023
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
4.2
Work Satisfaction
4.2
Promotions/Appraisal
4.1
Job Security
4.1
Work-Life balance
4.1
Salary & Benefits
4.1
Skill development
4.0
Company culture
Epicenter Technologies is rated
4.0 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Epicenter Technologies is rated
4.0 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
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Popular
Customer Service Representative in
Mira Bhayandar
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Apr 2023
Likes
Nothing to like
Dislikes
I don't have word to elaborate dislike, every thing is dislike over there
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Bhyander
Ad inbound Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Aug 2022
Likes
Well I love the environment I to work
Dislikes
There is nothing to dislike.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Similar companies for Customer Service Representative
The Atmosphere,,, TL very good, supportive n understandable
Dislikes
Increase in targets
Rotational shifts !!!!
Work Details
Very nice 👍🏻
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Mira Bhayandar
CSR & Sustainability Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 06 Oct 2019
Likes
Epicentre in Bhayander, teammates, trainers are very good but HR is horrible
Dislikes
Epicentre has horrible HR, been having genuine reason they didnt extend my leave, as I had issues at my personal end and promised me they would give me my salary but didn’t give.
Work Details
I was working with collections
Work days: Rotational Shift
(Flexible Timings)
Customer Service Representative
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Jun 2020
Likes
worst...no salary
Dislikes
never work here ....no salary
Work Details
no security
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Mira Bhayandar
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 08 Apr 2019
Likes
Compensation n incentives
Dislikes
Environment
Work Details
Run for money
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative
Alliance data back office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 08 Jan 2019
Likes
Good package for freshers
Dislikes
Non of the one
Work Details
Awesome work
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Epicenter Technologies.
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Team Lead in
Mumbai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Overall its good
Dislikes
Salary and appraisals
Customer Service Executive in
Mumbai (working remotely)
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 02 Dec 2024
Likes
Nothing
Dislikes
Nothing about the epicenter I personally liked
Customer Service Executive in
Mumbai
Full Time
·
Voice \/ Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 14 Nov 2024
Likes
Best colleague ,Hr and Environment also........
Dislikes
I Don't want to specified.....
Customer Service Executive in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Nothing I loved worst employee and worst Higher authority
Dislikes
Worst company no leave
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Mumbai
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 26 Sep 2024
Likes
Good support from supervisors , TLS, and quality team
Dislikes
Company culture somewhat okay okay
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Aug 2024
Likes
Nothing to like anything about this company
Dislikes
Bakwas company
Worst experience
Fraud company
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Mumbai
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 21 Aug 2024
Likes
Working Atmosphere is very Good, Salary credited on time that's a great part of the company
Dislikes
Cafeteria must be changed , Services of Cafeteria is Really Worst. and No Job Security will provide as per company policies
Customer Care Executive in
Mumbai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Aug 2024
Likes
Punctual and very friendly employees
Dislikes
Nothing wrong with the company everything seems good
Team Lead in
Mumbai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Aug 2024
Likes
Work culture
Dislikes
Should conduct frequent workshops and contests for employees
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 06 Jul 2024
Likes
I learn new things for process
Dislikes
Weekoff is not fixed that I not like
Other Epicenter Technologies Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Collection Executive in
Mira Bhayandar
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Jul 2024
Likes
Nothing
Dislikes
Everything is a hell one you login you will be forced to set atlist for 10 hour a day. Not not will understand what you say even I have seen people getting heart attack due to them. You atleast take 500 calls a day . If you take single leave in a month they will give you memo. And final warning. If you say not to Ot then manager andhr will take you in a room and threaten you then live if you can't do it. Please do be a part of this hell. This company so be shutdown. ASAP...Read More
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Desktop Support Engineer in
Mumbai
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 18 Mar 2024
Likes
For early start for career in IT it's good . If some one getting a promotion or good appraisal can continue . But everyone need progress in life .
Dislikes
Very slow progress and less promotion
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
IT Engineer in
Pune
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Good for freshers
Dislikes
No issue found
Officer in
Mumbai
Full Time
·
Accounting & Taxation Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Flexible hours, nearby home
Dislikes
Poor management, little to no career growth, no guaranteed appraisal or incentives
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Executive in
Mumbai
Full Time
·
Compensation & Benefits Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Mi
Dislikes
Nothing, but a lot
Work Details
Work days: Monday to Friday
Assistant Manager in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Bad
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Jr. Data Scientist in
Mumbai
Full Time
·
Data Science & Machine Learning Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 30 Nov 2024
Likes
There is good Job security except this nothing good there
Dislikes
Work culture worst
Email Support Executive in
Mumbai
Full Time
·
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Nov 2024
Likes
Nice environment
Dislikes
Salary hike ,
C.S.A in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Nov 2024
Likes
Worst company never go to
Dislikes
Wrost company never go to
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.