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Dr IT Group

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based on 28 Reviews

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166
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Dr IT Group Customer Care Executive Reviews

Updated 20 Dec, 2023

Overall Rating

3.2/5

based on 5 reviews

Rating distribution

5

1 (20.0%)

4

1 (20.0%)

3

1 (20.0%)

2

0 (0%)

1

2 (40.0%)

Category Ratings

3.8

Company culture

3.2

Skill development

2.4

Job security

2.4

Work satisfaction

2.3

Promotions

1.9

Work-life balance

1.8

Salary

What employees say about Dr IT Group?

Insights from employee reviews on AmbitionBox

Workplace insights

Strict (9am - 4.30pm)

38% employees reported

View more detailed insights

Dr IT Group is rated 3.2 out of 5 stars on AmbitionBox, based on 5 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Dr IT Group is rated 3.2 out of 5 stars on AmbitionBox, based on 5 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

5 reviews found

Sort by: Popular

Customer Care Executive in Mohali

Full Time

·

Executive Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Sep 2021

Likes

Not good company they take advantage of unemployment.

Dislikes

Never join this company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Customer Care Executive in Mohali

Full Time

·

Customer care Executive Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 30 Nov 2023

Likes

Bilkul badiya tha

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salery Package bahut Kab tha tab

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Jaipur

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 07 Jul 2021

Likes

Company policy are not good, there is no appraisal policy and there is no salary hike, work environment was OK

Dislikes

There is lots of politics and major dislike there policies there is no salary increment

Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Mohali Sector 67

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 May 2021

Likes

Nothing

Dislikes

Not prefect job because they are give first month salary half that s why i leave the job

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Customer Care Executive in Jammu

Full Time

·

Paytm Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 20 Dec 2023

Likes

Skill development - Good
Company culture - Excellent

Dislikes

Salary - Poor
Work-life balance - Poor

Overall Rating

Top trending discussions

View All

Career suggestion

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC -18 LPA + 2.5L variable. what is current value in market for Kubernetes skillset? How can I negotiate to get better offer?

Got a question about Dr IT Group?

Ask anonymously on communities.

Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Telecalling Executive in Mohali

Payment Bank Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 26 May 2022

Likes

I m very comfortable for working our teammates TL Manager are good in our work

Skill development - Good
Promotions - Good
Work-life balance - Good

Dislikes

Dispoinment from canteen system

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Chandigarh

BPO Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 15 May 2018

Likes

The company is open to innovation and readily adopts latest technology

Skill development - Good
Work-life balance - Good

Dislikes

Competition is decent, but growth is slow. The work pressure is very high.

Job security - Bad
Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Other Dr IT Group Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Worker in Chandigarh

Full Time

·

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Sep 2024

Likes

Good job

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Don't like this work

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Assistant Manager Operations in Mohali

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Aug 2023

Likes

The only thing which I liked about the organisation is that a person can easily get a job

Dislikes

No working ethics No dress codes No employee satisfaction Even they do not release salaries of the employees during their tough times None of the higher officials like Kavita Nanda(HR Manager), Diljith (VP) is available to listen and get a resolution

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior MIS Executive in Bhopal

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 03 Nov 2024

Likes

Ok sab achcha hai

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work-life balance - Excellent

Dislikes

Non-issue

Team Lead Operations in Mohali

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 03 Nov 2023

Likes

Secure job

Job security - Good

Dislikes

Not get appraisal. No work satisfaction. High work pressure

Salary - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Advisor in Noida

Full Time

·

Customer Success, Service & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Apr 2023

Likes

I like to work here because of Friendly atmosphere and Support of Seniors.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing to dislike here besides salary

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Agent Advisor in Noida

Full Time

·

Voice Process Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Dec 2022

Likes

Good management and supportive senior persons always support

Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Salaried issues

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

CCE in Mohali

Full Time

·

Business process outsourcing Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 03 Mar 2023

Likes

Management good

Work-life balance - Good

Dislikes

Poltics exists everywhare

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Calling Agent in Mohali

Full Time

·

Life Insurance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Mar 2023

Likes

Nothing

Dislikes

Service of company and manager was too rude that’s why I left it

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Assistant Manager in Noida

Full Time

·

Life Insurance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Jun 2023

Likes

Good working environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Leave issue

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Chat Process Executive (working remotely)

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Jan 2023

Likes

Bad manners manager and tl they threat me, there is nothing to like, but I like there trainers

Dislikes

Everything is too bad in dr it group, sector 62 noida swiggy process managers & Hr behavior is not good

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Dr IT Group reviews submitted by Dr IT Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Dr IT Group is the right company for you. 75% employees... reported the work timings at Dr IT Group as Strict timing. Read more

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Dr IT Group Reviews >
Dr IT Group Customer Care Executive Reviews

Dr IT Group Customer Care Executive Salary

based on 12 salaries

₹1.4 L/yr - ₹3 L/yr

28% less than the average Customer Care Executive Salary in India

View more details

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