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Dr IT Group Interview Questions, Process, and Tips
Top Dr IT Group Interview Questions and Answers
- Q1. 3.what is customer service ? 4. what is e-commerce?asked in Call Center Executive interview
- Q2. What do you know about shipment ?asked in Call Center Executive interview
- Q3. What is customer serviceasked in Call Center Executive interview
Dr IT Group Interview Experiences
3 interviews found
Anonymous
I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.
(3 Questions)
- Q1. 1. self introduction ? 2. How spend ur yesterday ?
- Ans.
Yesterday I woke up early in the morning around 6:30 am. freshened up and went to park for jogging. I came back home and took bath than I had breakfast. After that, I called my friend and asked to come my home.we both play games and we had lunch together after that I drop him to his home and I came back to my home and spend the time with my books and surf the internet after that I took dinner and went to bed.That's all
- Q2. 3.what is customer service ? 4. what is e-commerce?
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, complaints, and issues.
It is important for building customer loyalty and satisfaction.
Examples include providing product information, resolving billing disputes, and offering technical support.
E-commerce customer service may involve online chat support, email...
- Q3. What do you know about shipment ?
- Ans.
Shipment refers to the process of transporting goods from one place to another.
Shipment can be done through various modes of transportation such as air, sea, road, and rail.
It involves packaging, labeling, and documentation of the goods being transported.
Shipment tracking is an important aspect of the process to ensure timely delivery and customer satisfaction.
Customs clearance is required for international shipments t...
(2 Questions)
- Q1. What is customer service
- Ans.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing live chat support
- Q2. 1. What is e-commerce
- Ans.
E-commerce refers to buying and selling of goods and services online.
E-commerce involves online transactions between businesses and consumers
It includes activities such as online shopping, electronic payments, and online auctions
Examples of e-commerce platforms include Amazon, eBay, and Alibaba
Interview Preparation Tips
Call Center Executive Interview Questions asked at other Companies
Manish Pathak
Selected
I applied via Walk-in and was interviewed before Jan 2023. There were 2 interview rounds.
Normal math reasoning questions
Need of education in the life of a person
CCE Interview Questions asked at other Companies
(1 Question)
- Q1. One on one round
Interview Preparation Tips
Quality Analyst Interview Questions asked at other Companies
Interview questions from similar companies
I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Basic Programming questions.
- Q2. Fibonacci program
- Q3. OOPS concepts.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Oops Concepts and Data Structure Questions.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basic communication skills were tested. Sone techical questn too. Versant test is mandatory
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Feb 2020. There were 6 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Was interviewed as fresher?
- Q2. Written test conducted? with verbal ability test ? GD
- Q3. How would u deal with a problematic situation when you are working in a team?
- Q4. What are your plans about higher studies?
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. They asked me on java and I have joined as a fresher they not much questions as I got selected as fresher on oops concepts and collections
- Q2. Please be confident while facing interview and they will check your communication skills
Interview Questionnaire
1 Question
- Q1. Who is the most important person have to transform you in your life?
Interview Preparation Tips
I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. They asked about dbms questions in the form of table formate
- Q2. They asked code for some python program
Interview Preparation Tips
Dr IT Group Interview FAQs
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Dr IT Group Interview Process
based on 1 interview
Interview experience
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Dr IT Group Reviews and Ratings
based on 28 reviews
Rating in categories
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Customer Care Executive
12
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Assistant Manager
6
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Quality Analyst
6
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
5
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
5
salaries
| ₹0 L/yr - ₹0 L/yr |
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