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Dr IT Group

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3.5

based on 28 Reviews

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Dr IT Group Call Center Executive Interview Questions, Process, and Tips

Updated 27 Aug 2022

Dr IT Group Call Center Executive Interview Experiences

1 interview found

Call Center Executive Interview Questions & Answers

user image Anonymous

posted on 27 Aug 2022

I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. 1. self introduction ? 2. How spend ur yesterday ?
  • Ans. 

    Yesterday I woke up early in the morning around 6:30 am. freshened up and went to park for jogging. I came back home and took bath than I had breakfast. After that, I called my friend and asked to come my home.we both play games and we had lunch together after that I drop him to his home and I came back to my home and spend the time with my books and surf the internet after that I took dinner and went to bed.That's all

    • Answered Anonymously
    View 1 more answer
  • Q2. 3.what is customer service ? 4. what is e-commerce?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, complaints, and issues.

    • It is important for building customer loyalty and satisfaction.

    • Examples include providing product information, resolving billing disputes, and offering technical support.

    • E-commerce customer service may involve online chat support, email...

    • Answered by AI
    Add your answer
  • Q3. What do you know about shipment ?
  • Ans. 

    Shipment refers to the process of transporting goods from one place to another.

    • Shipment can be done through various modes of transportation such as air, sea, road, and rail.

    • It involves packaging, labeling, and documentation of the goods being transported.

    • Shipment tracking is an important aspect of the process to ensure timely delivery and customer satisfaction.

    • Customs clearance is required for international shipments t...

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is customer service
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer needs and concerns

    • It includes providing information about products or services

    • It also involves resolving customer complaints and issues

    • Examples include answering phone calls, responding to emails, and providing live chat support

    • Answered by AI
    Add your answer
  • Q2. 1. What is e-commerce
  • Ans. 

    E-commerce refers to buying and selling of goods and services online.

    • E-commerce involves online transactions between businesses and consumers

    • It includes activities such as online shopping, electronic payments, and online auctions

    • Examples of e-commerce platforms include Amazon, eBay, and Alibaba

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes , share advice for looking job seekers

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Interview Tips & Stories
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Call Center Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 26 Sep 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What are Business Process Outsourcing?
  • Ans. 

    Business Process Outsourcing (BPO) involves contracting a third-party service provider to handle specific business processes.

    • BPO allows companies to focus on core business activities while outsourcing non-core functions.

    • Common BPO services include customer support, technical support, data entry, and payroll processing.

    • Companies often outsource BPO services to countries with lower labor costs, such as India and the Phil...

    • Answered by AI
    Add your answer
  • Q2. Why do you want to work in a BPO company?
  • Ans. 

    I am passionate about providing excellent customer service and enjoy the fast-paced environment of a BPO company.

    • I enjoy interacting with people and helping them solve their problems.

    • I thrive in a dynamic and challenging work environment.

    • I am excited about the opportunity to work with a diverse team and learn new skills.

    • I am motivated by the potential for career growth and advancement in a BPO company.

    • Answered by AI
    Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. What AI products are out there from Microsoft?
  • Ans. 

    Microsoft offers various AI products such as Azure Cognitive Services, Azure Machine Learning, and Microsoft Bot Framework.

    • Azure Cognitive Services provides pre-built AI models for vision, speech, language, and decision-making capabilities.

    • Azure Machine Learning enables data scientists to build, train, and deploy machine learning models.

    • Microsoft Bot Framework allows developers to build conversational AI experiences fo...

    • Answered by AI
    Add your answer
  • Q2. What are some products, other than PC, that Microsoft sells?
  • Ans. 

    Microsoft sells a variety of products including Xbox gaming consoles, Surface tablets, Office software, and Azure cloud services.

    • Xbox gaming consoles

    • Surface tablets

    • Office software

    • Azure cloud services

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy the consultant will give you questions before hand mostly, just practice to improve your language and speaking skills.

Skills evaluated in this interview

Call Center Executive Interview Questions & Answers

Jio user image Anonymous

posted on 5 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Ap ye job q Krna chahte h
    • Add your answer
Round 2 - One-on-one 

(5 Questions)

  • Q1. App ye job q Krna chahte h
  • Ans. 

    Financial problems ke karan ye job Krna chahte h taki Mai is job se kch earn kr Pau or apna study kr paau..

    • Answered Anonymously
    Add your answer
  • Q2. Ap kaha se belong krti h
  • Ans. 

    Mai Dhanbad Jharkhand se belong krti hu or Mai avi kumardhubi chirkunda me rhti hu

    • Answered Anonymously
    Add your answer
  • Q3. Apko ye job kaha se mila
  • Ans. 

    Hme ye job nokri.com se mila h

    • Answered Anonymously
    Add your answer
  • Q4. Sara questions Hindi me
  • Ans. 

    Haa hme Hindi pasand h qki ye bharat ka matra bhasa h

    • Answered Anonymously
    Add your answer
  • Q5. Ap urgent q join Krna chahte h
  • Ans. 

    Mera ye job Krna ek dream h or financial problems ke karan ye join Krna chahte h taki kch income ho or hm study me help mile,, isly hm join Krna chahte h

    • Answered Anonymously
    Add your answer

Call Center Executive Interview Questions & Answers

Amazon user image Anonymous

posted on 16 Aug 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Initial Screening
    • Add your answer
  • Q2. This stage usually involves meeting different team members and may include technical tests, assessments, or task-based simulations.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Amazon Call Center Executive interview:
  • Business Analytics. Business Too
  • Csr
Interview preparation tips for other job seekers - Update your resume. ...
Tailor your resume and cover letter. ...
Be prepared for anything. ...
Act kindly to everyone. ...
Apply to jobs you are under-qualified for. ...
Send follow-up emails. ...
Keep track of the jobs you apply to. ...
Learn job keywords.

Call Center Executive Interview Questions & Answers

Genpact user image Anonymous

posted on 15 May 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. What is your qualification?
  • Ans. 

    I have a Bachelor's degree in Business Administration and 3 years of experience in customer service.

    • Bachelor's degree in Business Administration

    • 3 years of experience in customer service

    • Answered by AI
    Add your answer
  • Q2. What If I reject you?
  • Ans. 

    If you reject me, I will continue to search for other opportunities and improve my skills.

    • I will remain positive and continue my job search.

    • I will reflect on the interview and identify areas for improvement.

    • I will seek feedback from the interviewer to understand their reasons for rejection.

    • I will use the rejection as motivation to enhance my skills and qualifications.

    • I will explore other job opportunities in the call c

    • Answered by AI
    Add your answer
  • Q3. Why should I select you?
  • Ans. 

    I have excellent communication skills, a strong customer service background, and a proven track record of meeting and exceeding targets.

    • Strong communication skills

    • Customer service background

    • Proven track record of meeting targets

    • Answered by AI
    Add your answer
  • Q4. Tell me about family?
  • Ans. 

    My family is the most important part of my life. We are a close-knit and supportive unit.

    • I have a loving and caring spouse.

    • I have two children, a son and a daughter.

    • We enjoy spending quality time together, such as going on family vacations or having movie nights.

    • We support and encourage each other in our individual pursuits and goals.

    • We celebrate special occasions and milestones together, creating lasting memories.

    • Answered by AI
    Add your answer
  • Q5. Are you ready to relocate?
  • Ans. 

    Yes, I am ready to relocate for the Call Center Executive position.

    • I am open to moving to a new location for the job.

    • I understand that relocation may be required for the role.

    • I am willing to adapt to a new environment and make the necessary arrangements.

    • I have experience in relocating for previous job opportunities.

    • I am excited about the prospect of working in a different city or country.

    • Answered by AI
    Add your answer

Call Center Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 24 Jan 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Business development company development

Round 2 - HR 

(3 Questions)

  • Q1. As your wish questions
    • Add your answer
  • Q2. I don't now I'm fresher
    • Add your answer
  • Q3. What is java, html
  • Ans. 

    Java is a programming language used for developing applications, while HTML is a markup language used for creating web pages.

    • Java is an object-oriented programming language known for its portability and versatility.

    • HTML is a markup language used for creating the structure of web pages.

    • Java is used for developing applications like mobile apps, web applications, and enterprise software.

    • HTML is used to define the structur...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Trick

Skills evaluated in this interview

Call Center Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 28 Feb 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I was interviewed in Sep 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Ask me my Family background
    • Add your answer
  • Q2. Ask me my education and other as ur opinion
    • Add your answer
  • Q3. Self introduction and
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There will be fun while doing job I have positive thoughts

Call Center Executive Interview Questions & Answers

BYJU'S user image Anonymous

posted on 14 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Assignment 

Exams will be conducted into the office

Round 2 - Case Study 

A process of record off reserch into the development of a particular person,group,or situation over a period of time.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills and respond immidetly

Call Center Executive Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 14 Apr 2021

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Who is in your family
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal Questions in this interview , check your communication skill,

Call Center Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 1 May 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why are you searching for a job?
    • Add your answer
  • Q2. Why are you streaming this company?
    • Add your answer
  • Q3. Why are you teleformer company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am supporting a parents .
Growth skil good , hard working

Dr IT Group Interview FAQs

How many rounds are there in Dr IT Group Call Center Executive interview?
Dr IT Group interview process usually has 2 rounds. The most common rounds in the Dr IT Group interview process are One-on-one Round.
What are the top questions asked in Dr IT Group Call Center Executive interview?

Some of the top questions asked at the Dr IT Group Call Center Executive interview -

  1. 3.what is customer service ? 4. what is e-commer...read more
  2. What do you know about shipmen...read more
  3. What is customer serv...read more

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Interview Questions for Popular Designations

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