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HDFC Bank Call Center Executive Interview Questions and Answers

Updated 14 Apr 2021

HDFC Bank Call Center Executive Interview Experiences

1 interview found

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self
  • Q2. Who is in your family

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal Questions in this interview , check your communication skill,

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related job in banking
  • Q2. Microsoftoffice
Round 3 - HR 

(3 Questions)

  • Q1. Basic knowledge
  • Q2. Introduction my self
  • Q3. Background shortcut
Round 4 - Coding Test 

Encryption ward short note

Interview Preparation Tips

Interview preparation tips for other job seekers - Bank job
Interview experience
5
Excellent
Difficulty level
-
Process Duration
2-4 weeks
Result
-

I applied via Referral and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR interview questions · Tell me something about yourself and your educational background. · What are your strengths? · What are your weaknesses?

I applied via Referral and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview dress should be formal and don't be afraid for your interview you should look confident and curious for work and when interviewer say to ask something, ask about your role and more about your company as much as you can
That's all my experience, hope this is helpful for you.
Thank you.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related job in banking
  • Q2. Microsoftoffice
Round 3 - HR 

(3 Questions)

  • Q1. Basic knowledge
  • Q2. Introduction my self
  • Q3. Background shortcut
Round 4 - Coding Test 

Encryption ward short note

Interview Preparation Tips

Interview preparation tips for other job seekers - Bank job
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

Numerical ,logical,grammer test was there it was medium to easy level English language test was professional expertise,online test monitored continuously.you can take help if you are physically challenged or enabled due to unforeseen activities such as internet connection problem or any problem at home

Round 3 - HR 

(6 Questions)

  • Q1. HR ROUND WAS very tough honestly.but i was selected because i came before the scheduled time.and interview was not on time.so punctuality and honesty was important for any interview i guess.
  • Q2. Tell me about yourself
  • Q3. Tell me about your family
  • Q4. Tell me about your work experience
  • Q5. Tell me about why should we select you
  • Q6. Are you an immediate joiner
Round 4 - Group Discussion 

English language test
Grammer check
Paraphrasing

Round 5 - Technical 

(1 Question)

  • Q1. After training there was technical round test which was taken on the floor by the operations manager itself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient
Never loose hope
It is your choice to stay not their choice to keep you or not keep you
Doesn't matter what position you get
If you are having a ball with your colleague and enjoying the work
Then take the lead
And yes there will be a point where you will e burn out then tell immediately to your supervisor or trainer or immediate trainer
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why did you choose axis ?
  • Ans. 

    I chose Axis because of its strong reputation in the industry and its commitment to providing excellent customer service.

    • Axis has a proven track record of success in the industry.

    • I was impressed by the positive reviews and feedback from current and former employees.

    • The company's focus on customer service aligns with my own values and priorities.

    • Axis offers opportunities for growth and advancement within the organizatio...

  • Answered by AI
  • Q2. Why are you shifting your job so Quickly
  • Ans. 

    Seeking new challenges and growth opportunities

    • Looking for a more challenging role

    • Seeking career advancement

    • Exploring new industries or sectors

    • Company restructuring or downsizing

    • Personal reasons such as relocation or family commitments

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just normal banking knowledge required. Collection and Recovery knowledge required

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - Telephonic Call 

(1 Question)

  • Q1. Hw will u handle ur work pressure

Interview Preparation Tips

Interview preparation tips for other job seekers - Just for the questions like tell me about yourself and bank related questions

I was interviewed in Feb 2022.

Round 1 - Telephonic Call 

(1 Question)

  • Q1. How will you handle your work pressure

Interview Preparation Tips

Interview preparation tips for other job seekers - I was an telephonic interview so no need to hesitate and blabbering in the interview.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
2-4 weeks
Result
-

I applied via Referral and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Avoid using too much corporate jargon in your CV. Sometimes keeping things simple will get your job done.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR interview questions · Tell me something about yourself and your educational background. · What are your strengths? · What are your weaknesses?

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HDFC Bank Call Center Executive Interview Process

based on 3 interviews

Interview experience

5
  
Excellent
View more

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HDFC Bank Call Center Executive Salary
based on 7 salaries
₹0.9 L/yr - ₹5 L/yr
65% more than the average Call Center Executive Salary in India
View more details

HDFC Bank Call Center Executive Reviews and Ratings

based on 2 reviews

4.9/5

Rating in categories

4.0

Skill development

3.1

Work-life balance

3.1

Salary

4.0

Job security

4.9

Company culture

3.1

Promotions

4.9

Work satisfaction

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