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BYJU'S Call Center Executive Interview Questions and Answers
BYJU'S Call Center Executive Interview Experiences
1 interview found
Anonymous
I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
Exams will be conducted into the office
A process of record off reserch into the development of a particular person,group,or situation over a period of time.
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(1 Question)
- Q1. Tell me about yourself
- Ans.
Experienced centre manager with a background in operations, team leadership, and customer service.
Over 5 years of experience managing a busy shopping centre
Strong leadership skills, able to motivate and manage a diverse team
Proven track record of improving customer satisfaction and increasing revenue
Excellent communication and problem-solving abilities
Passionate about creating a positive and welcoming environment for v
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I applied via Naukri.com and was interviewed before Mar 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Regarding previous experience
- Q2. How we pitch to customers
- Ans.
We pitch to customers by understanding their needs and offering tailored solutions.
Listen actively to the customer's needs and concerns
Offer solutions that address their specific pain points
Highlight the benefits and value of our products/services
Provide excellent customer service and follow-up
Build relationships and trust with customers
Use persuasive language and techniques to close the sale
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I was interviewed in Dec 2021.
(5 Questions)
- Q1. Share details of your previous job.
- Q2. What is your family background?
- Q3. What are your salary expectations?
- Q4. What are your strengths and weaknesses?
- Q5. Tell me about yourself.
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BYJU'S Call Center Executive Reviews and Ratings
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