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Dial Universe BPO

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Career Advice

2w (edited)

a design engineer

Need Your Valuable Advice.

Hello, 6 months ago, I switched from my previous job to my current one with a 40% salary hike. At that time, it seemed like a great opportunity, but now, I am seriously considering my decision. My previous job had, 1. A European MNC team with excellent support and work culture 2. Good Time for my family & personal life 3. Flexible timing & permanent work-from-home 4. 5 days working with proper work-life balance Now, in my current Indian company: 1. 12-hour workdays, with additional work on Saturdays (despite a 5-day work policy) 2. No proper training 3. Toxic work culture, where I get scolded daily due to a lack of training 4. Hardly any time for my kids and parents 5. Started my health issues My previous company is willing to take me back with a 10% hike on my last salary. Given the work-life balance, supportive environment, and long-term growth prospects I had there, I am thinking of returning. *It is not going to impact on my monthly expenses.* Would you recommend going back?

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Dial Universe BPO Salaries in India

Processing Manager 1 salary	₹6.3 L/yr - ₹8 L/yr
Customer Specialist 1 salary	₹2.7 L/yr - ₹3.5 L/yr
Process Trainer Lead 1 salary	₹0.3 L/yr - ₹0.4 L/yr
Senior CSR 1 salary	₹5.4 L/yr - ₹6.9 L/yr