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Customer Experience Lab

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4.3

based on 12 Reviews

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Customer Experience Lab Reviews

Updated 8 Mar, 2025
Overall Rating
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4.3/5
based on 12 reviews

neutral trend On-Par with industry's average

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Rating distribution

Category Ratings

4.7

Company culture

4.6

Skill development

4.3

Job security

4.3

Work-life balance

4.3

Work satisfaction

3.8

Salary

3.6

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What employees say about Customer Experience Lab?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

100% employees reported

Flexible timing

Flexible timing

71% employees reported

No travel

No travel

34% employees reported

View more detailed insights

Gender based rating

3.7
female

Rated by Women

5 reviews

4.5
male

Rated by Men

7 reviews

Customer Experience Lab is rated 4.3 out of 5 stars on AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfactio ... Read more
Customer Experience Lab is rated 4.3 out of 5 stars on AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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12 reviews found

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Top trending discussions

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Career Advice
2w (edited)
a design engineer
Need Your Valuable Advice.
Hello, 6 months ago, I switched from my previous job to my current one with a 40% salary hike. At that time, it seemed like a great opportunity, but now, I am seriously considering my decision. My previous job had, 1. A European MNC team with excellent support and work culture 2. Good Time for my family & personal life 3. Flexible timing & permanent work-from-home 4. 5 days working with proper work-life balance Now, in my current Indian company: 1. 12-hour workdays, with additional work on Saturdays (despite a 5-day work policy) 2. No proper training 3. Toxic work culture, where I get scolded daily due to a lack of training 4. Hardly any time for my kids and parents 5. Started my health issues My previous company is willing to take me back with a 10% hike on my last salary. Given the work-life balance, supportive environment, and long-term growth prospects I had there, I am thinking of returning. *It is not going to impact on my monthly expenses.* Would you recommend going back?
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Customer Experience Lab Reviews by Locations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Customer Experience Lab reviews submitted by Customer Experience Lab employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Customer Experience Lab is the right company for yo...u. 100% of employees reported the working days at Customer Experience Lab as Monday to Friday. 71% employees reported the work timings at Customer Experience Lab as Flexible timing. Read more
Customer Experience Lab Salaries in India
Software Developer
12 salaries
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₹3 L/yr - ₹4.2 L/yr

Product Specialist
9 salaries
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₹3 L/yr - ₹8.2 L/yr

Senior Product Specialist
5 salaries
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₹10 L/yr - ₹16 L/yr

Business Manager
4 salaries
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₹14 L/yr - ₹26.6 L/yr

Project Manager
4 salaries
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₹4.4 L/yr - ₹7 L/yr

Explore more salaries
Employee Benefits at Customer Experience Lab
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
View All
Compare Customer Experience Lab with

TCS

3.7
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Accenture

3.8
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Wipro

3.7
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Cognizant

3.7
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