convergys india services Senior Customer Service Associate Reviews

Likes

Great place to work

Dislikes

No meals

Work Details

Work policy: Ur

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It was good

Dislikes

Work and Management

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

On time salary n decent incentives pros

Dislikes

Rotational shift cons

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work environment culture pay and benefits

Dislikes

Nothing as such

Likes

Convergys is one of the company I will cherish all my life. The best company to work with , the team member’s and friendly environment to work. I had the best time of my life working for Convergys and this company gave me lifelong friends.

Dislikes

There was nothing to dislike about this company.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Very best and nice company

Dislikes

No dislikes

Likes

Stable and great work environment and amenities

Dislikes

Low salary with not enough benifits

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Working in Convergys which is now called Concentrix,gave me job security.My job was secure because I performed on parameters of accuracy ,durancy and good communication skills.Thanks.from Ritu Soni.

Dislikes

I disliked accepting calls from home ,working at Convergys. It disrupted my work-life balance.

Work Details

It was average.As a Customer care executive,I was given good ambience.I was given a system to work on.I was provided with the process manager ,and the Team Leader for good guidance,and help.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good infrastructure, the company's policy are employee centric but take everything in written and every action must be documented or else in every situation you'll face issue.

Dislikes

The people working here are themselves not sure about the exact policy and when the time comes they pull out themselves save themselves from getting punished and you have to face the loss. Never trust spoken words take every word in written or document it. Nobody is trustworthy. Not even the HR department or people solution centre they're all houx.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing as such except environment

Dislikes

Recruitment is done on basis of our salary only not perks, so requesting candidates to confirm perks first as some PROCESS might you less than your previous CTC INCLUDING PERKS

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It's good to kick start our journey in corporate with

Dislikes

No work life balance due to 24*7 work culture No off on Indian festival and you will get comp of for Diwali Holi that makes no sense Appraisal as usual 5-7 %

Likes

Job security is better in compare of peer companies.

Dislikes

Poor salary is an area of concern.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing . Very bad experience with bad

Dislikes

Nothing good very bad working culture and experience

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Stable environment, timely salaries.

Dislikes

Low salaries. Very slow promotion process

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Everything

Dislikes

Nothing was wrong in company

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Stability

Dislikes

Partiality Lack of appreciation No motivation

Work Details

Work days: Rotational Shift (Strict Timings)