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based on 23.9k Reviews

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Amazon Senior Customer Service Associate Reviews

based on 26 reviews
Updated 17 Nov, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.4

Company culture

4.0

Work-Life balance

3.9

Salary & Benefits

3.9

Work Satisfaction

3.8

Promotions/Appraisal

3.8

Job Security

3.7

Skill development

Top Mentions in Amazon Senior Customer Service Associate Reviews

26 reviews found

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People also ask about Amazon's Senior Customer Service Associates

Is Amazon a good place to work for Senior Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 26 employee reviews, it's clear that most senior customer service associates have a positive experience working at Amazon. Company culture holds the highest rating at 4.4, while skill development is rated the lowest amongst all factors at 3.7. Read reviews about company culture and skill development on AmbitionBox.
Does Amazon pay their Senior Customer Service Associates well?
According to AmbitionBox reviews, Amazon senior customer service associates rate their salary and benefits at 3.9 out of 5, based on 26 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Amazon's senior customer service associates salaries here and to read reviews specifically about salary and benefits at Amazon for senior customer service associates, click here.
How is the work culture at Amazon for Senior Customer Service Associates?
Work culture at Amazon for senior customer service associates is rated 4.4 out of 5 by 26 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for senior customer service associates, click here.
How is the job security at Amazon for Senior Customer Service Associates?
Based on 26 reviews on AmbitionBox, Amazon's senior customer service associates rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Amazon for senior customer service associates, click here.

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Gender Based Ratings for Amazon Senior Customer Service Associate

based on 24 reviews
4.8
Rated by 6 Women

Rated 4.8 for Company Culture and 4.8 for Work Satisfaction

women
4.0
Rated by 18 Men

Rated 4.6 for Company Culture and 4.1 for Work-Life Balance

men

Working Days for Amazon Senior Customer Service Associate

based on 26 reviews
Rotational Shift
79%
Monday to Friday
21%

Work Timings for Amazon Senior Customer Service Associate

based on 26 reviews
Flexible timing
Strict (10pm - 8am)
Strict (11pm - 8am)
62%
8%
8%
22% employees reported other strict timings

Shift Timings for Amazon Senior Customer Service Associate

based on 26 reviews
Night shift
Day shift
67%
33%

Business Travel for Amazon Senior Customer Service Associate

based on 26 reviews
No travel
65%
Within city
30%
Within country
5%
Amazon Senior Customer Service Associate Salary
based on 129 salaries
₹2 L/yr - ₹5.2 L/yr
5% more than the average Senior Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
7 total responses
freemeal
Free meal
7 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
4 total responses
+4 more benefits
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