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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

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Amazon Senior Customer Service Associate Pune Reviews

Updated 26 Oct, 2021

Overall Rating

3.5/5

based on 6 reviews

Rating distribution

5

3 (50.0%)

4

1 (16.7%)

3

1 (16.7%)

2

1 (16.7%)

1

0 (0%)

Category Ratings

4.5

Company culture

4.5

Job security

3.5

Work-life balance

3.5

Skill development

3.4

Promotions

3.4

Work satisfaction

2.5

Salary

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

75% employees reported

View more detailed insights

Amazon is rated 3.5 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with t ... Read more

Amazon is rated 3.5 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

6 reviews found

Sort by: Popular

Senior Customer Service Associate in Pune

Customer Service Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

5.0

Job security

4.0

Promotions

2.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 26 Oct 2021

Likes

A lot of politics groth is limited

Job security - Excellent
Promotions - Good
Company culture - Good

Dislikes

A lot of politics no communication between manager and associate

Salary - Bad
Skill development - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Senior Customer Service Associate in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 May 2021

Likes

Good work environment and support

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

What people are saying about Amazon

View All

Looking for job as a Human Resource in Lucknow

Hello Connections, I am actively looking for a new opportunity in the HR field. With 5 years of experience in Core HR skills such as recruitment, employee relations, talent management, payroll management, EPFO, ESIC, performance management, and compliances, I am dedicated to nurturing a positive work culture and driving organizational growth. If you are aware of any HR openings or have valuable advice, your support would be greatly appreciated. Location: Lucknow Feel free to connect or reach out if you have any insights. Companies of interest: Genpact, HCLTech, Blinkit,Amazon, Flipkart, Swiggy, Zomato, Jio, Vodafone Idea Limited airtel #OpenToWork #HRJobs #Human Resources #LucknowJobs #HROpportunities #Hiring #JobOpportunity #Work #Human Resources Jobs

Got a question about Amazon?

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Senior Customer Service Associate in Pune

Full Time

·

ABG Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 11 Aug 2019

Likes

Work culture is excellent in Amazon. Health insurance and medical facility is good.

Work satisfaction - Good
Company culture - Excellent

Dislikes

Very few opportunities for career growth (limited), Appraisal's offered are very less and there is stagnation after few step progress.

Salary - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Associate in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Oct 2019

Likes

Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Senior Customer Service Associate in Pune

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Oct 2018

Likes

Work culture and Friendly nature

Salary - Good
Company culture - Good
Work-life balance - Good

Dislikes

Selection Process for IJP and PRP calculations

Job security - Poor

Work Details

Some times Boring and Some time Exciting

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Associate in Pune

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jun 2018

Likes

Amazon is the best place to work on the planet right now .i enjoyed my time with Amazon a lot .i met a complete new family in Amazon .

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is not much but still I will say the leaders on the site need to see towards the betterment of employs .

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Return to all reviews

More about working at Amazon

#1 Best Mega Company - 2022

#1 Best Mega Internet/Product Company - 2022

#1 Best Mega Company - 2021

#1 Best Mega Internet Company - 2021

HQ - Seattle,Washington, United States
Internet
1 Lakh+ Employees (India)
Public
Media & Entertainment
Software Product
IT Services & Consulting
Emerging Technologies
Logistics
Urban Transport
Retail

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Amazon Senior Customer Service Associate Hyderabad / Secunderabad Reviews

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 75% employees reported the w...ork timings at Amazon as Flexible timing. Read more

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Amazon Senior Customer Service Associate Pune Reviews

Amazon Senior Customer Service Associate Salaries in Pune

based on 31 salaries

₹2 L/yr - ₹4.7 L/yr

12% less than the average Senior Customer Service Associate Salary in India

View more details

Employee Benefits for Amazon Senior Customer Service Associate Pune

Office cab/shuttle

1 total response

Free meal

1 total response

Job/Soft skill training

1 total response

Cafeteria

1 total response

View All

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