Concentrix Corporation Customer Service Associate Reviews
based on 496 reviews
Updated 17 Jan, 2025
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
4.1
Job Security
3.8
Company culture
3.6
Skill development
3.6
Work-Life balance
3.5
Work Satisfaction
3.4
Salary & Benefits
3.0
Promotions/Appraisal
Concentrix Corporation is rated
3.9 out of 5 stars on
AmbitionBox, based on 496 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.9 out of 5 stars on
AmbitionBox, based on 496 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Concentrix Corporation Customer Service Associate Reviews
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496 reviews found
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Customer Service Associate in
Aurangabad
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 02 Jun 2019
Likes
Salary compensation... And HR policies were more favorable and suitable for employees...
Dislikes
Few Team leaders were unqualified.. Or undergraduate.. And senseles and lazy while am working... There behaviour with CSA's were very worst and rude.. The recruitment of Team leaders and quality executives were gone more pathetic....!..the HR/Recruiters were only concentrated on hiring best workforce in the form of CSA.. But Team leader and quality executives recruited by few political enflueces/recommendations and that workforce was gone pathetic and mostly that workforce or manpower was unqualified...!...Read More
Work Details
It was enjoyable..
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 09 Jan 2025
Likes
They don't throw you out the way other companies are quick to do .
Dislikes
Long , struggling working hours, stupid meetings. You will struggle to complete sleep life becomes about completing shifts only. Low level crowd mostly terribly abusive and profanity used in company in entire hirereachy. Salary never reaches the promised amount.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Amazing culture. Team engagement and support. Professionalism is followed but also diplomatic with personal aspects with the employees. CNX has been memorable and will always be one of the best places I've ever worked.
Dislikes
Nothing significant enough to report a negative. Almost everything is better with CNX
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Top Concentrix Corporation Customer Service Associate Interview Questions
As the brand is very much appreciated but the work culture is a shit in my site. The management is not listening the employees problem . They always create a mental pressure along with mental harrshment.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 03 Jul 2024
Likes
I didn’t like anything while working there
Dislikes
I would not suggest working there, the hiring process is liking you are getting into big mnc but the salary they will offer is worse than grade 4 job, work culture is toxic and managers there doesn’t care about the employees at all
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Service Associate in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jan 2025
Likes
Awesome environment and facilities like unexpected.
Dislikes
NA
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 15 Jan 2025
Likes
Only the salary
Dislikes
There staff is not good.
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Concentrix Corporation.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Jan 2025
Likes
The energy of the people working, friendly staff, good management.
Dislikes
No appraisals , zero career upgrades, unable to push my skills because of no promotion
Very toxic environment. Have to give extra 2 hrs for company'
Work Details
Work days: Monday to Friday
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
People are understanding and employees centric company.
Dislikes
Office politics, salary, appraisal
Customer Service Associate in
Kolkata
Full Time
·
Administration & Staff Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Nov 2024
Likes
Good work culture
Dislikes
Promotion is slow
Customer Service Associate in
New Delhi
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Nov 2024
Likes
Good
Dislikes
I dislike it due to grevyard shifts
Customer Service Associate in
Mumbai
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 19 Oct 2024
Likes
Salary cycle
Dislikes
Job security not there
Customer Service Associate in
New Delhi (working remotely)
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 12 Oct 2024
Likes
Worst company
Dislikes
Management is worst as they sad available always for you but always lie future growth is worst
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Environment and people
Dislikes
Two way cabs were not provided
Work Details
Work policy:
Only during an emergency
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Pune
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Oct 2024
Likes
One of the best company I have worked with
Dislikes
Value for employees respect for employees and timely payments
Customer Service Associate in
Kolkata
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Sep 2024
Likes
Concentrix is my first company in this sector. I really love the workplace and the people around me. I learn a lot from every senior in my field. I love to doing job in this company.
People also ask about Concentrix Corporation's Customer Service Associates
How is Concentrix Corporation to work for?
Concentrix Corporation is rated 3.9 out of 5, based on 496 reviews by employees on AmbitionBox.
Concentrix Corporation is known for Job Security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 3.4 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 3.8 at Concentrix Corporation by 496 employees. While job security is rated 4.1 and work-life balance is rated 3.6 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.
Is work from home available in Concentrix Corporation?
According to AmbitionBox, 4% Concentrix Corporation employees work from home permanently (based on 23 AmbitionBox reviews in last 6 months).
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Concentrix Corporation Customer Service Associate Reviews by Locations