Concentrix Corporation Senior Customer Support Executive Reviews
based on 27 reviews
Updated 14 Jan, 2025
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
4.0
Job security
3.7
Salary
3.4
Skill development
3.3
Work-life balance
3.1
Company culture
2.9
Work satisfaction
2.6
Promotions
Concentrix Corporation is rated
3.5 out of 5 stars on
AmbitionBox, based on 27 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.5 out of 5 stars on
AmbitionBox, based on 27 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Concentrix Corporation Senior Customer Support Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
27 reviews found
Sort by:
Popular
Senior Customer Support Executive in
New Delhi
Full Time
·
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 14 Jan 2025
Likes
Good
Salary - Good
Job security - Good
Company culture - Good
Dislikes
Nothing as such till now for me
Senior Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 12 Nov 2024
Likes
Job security
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Promotion and increment
Promotions - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Similar companies for Senior Customer Support Executive
Senior Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 13 Mar 2024
Likes
Diverse Opportunities
Multiple Process to work
Located in prime location
Salary - Good
Job security - Excellent
Dislikes
No work life culture
Terrible experience
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 28 Nov 2023
Likes
It's a good company overall.
Job security - Excellent
Work-life balance - Good
Dislikes
Concentrix is a good company however there is less salary according to the experience.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Mumbai
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 29 Mar 2024
Likes
Nothing
Dislikes
Racist managers
Illegal work hours
Very bad upper management
Worst complaint handling
Illegal deductions in the name of fines
Drug usage in office and managers are aware
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Chennai
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Jan 2024
Likes
Good place to work no work pressure
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
nil
Senior Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
5.0
Skill development
1.0
Job security
3.0
Promotions
2.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Nov 2023
Likes
Good Working Environment
Salary - Excellent
Skill development - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
To many things
Appraisal policy good
Strict shift timing
Job security - Bad
Work satisfaction - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Concentrix Corporation.
Senior Customer Support Executive in
Bangalore / Bengaluru
Senior Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 13 Jun 2023
Likes
Environment is good
Dislikes
Rotational shift
Work Details
Work days: Rotational Shift
Senior Customer Support Executive in
Thane
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 02 May 2023
Likes
Not that much pressure
Salary - Excellent
Skill development - Good
Job security - Excellent
Dislikes
No work life balance
Promotions - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 14 Mar 2023
Likes
Colleagues
Skill development - Good
Dislikes
Management not upto the mark
Salary - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 04 Jul 2022
Likes
Learning opportunities, flexible work hours, you are lucky if you get a good manager, emergency fund availability, Gym and recreational activities
Dislikes
No sabbatical at associate level as if like except managers, rest of the people are animals and very less fun fridays
Job security - Poor
Promotions - Bad
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive (working remotely)
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 Oct 2024
Likes
on time Salary.
Salary - Good
Skill development - Good
Dislikes
Management is worst, the culture is toxic and abusive.
Promotions - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Visakhapatnam
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 09 Jun 2021
Likes
Working environment and safety of women
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
No dislikes...
Work Details
One word superb....
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Support Executive in
Prestige Shantiniketan, Bangalore.
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 22 Feb 2021
Likes
I would be happy if work at Concentrix office location. I work at the client location where managers don't even care about their team members or employees till the issue was escalated by clients. Once it is escalated, whatever the issues with their application they don't care. They want their team members to meet their targets. I was tested positive for covid 19. I didn't login for 1 month due to emergency leave. As per the Axis bank my client policy, if there is no login for 1 months, the employee credentials will be blocked. I had raised a request to my manager to unblock my credentials in the month of August 2020. Till date they didn't provide any resolution for the same. Being a people's manager, the only resolution provided by him is to use my colleague credentials to complete or reach the targets without miss. This is one of the example who the managers work at Clients location. As per my manager request I waited for 10, 15, 20, 25, 30, 45 days. The count goes on, I waited for almost 6 months to get my credentials active. Great resolution provided by my manager is to breach the Concentrix organization policy which I don't like to do. Finally I resigned from the process due this issue. If anyone find out, I will be the one caught by the client.
End line : If you wish to join Concentrix, go for Concentrix location instead of client location. So any kind of request will be resolved on time by the tech team....Read More
Job security - Excellent
Dislikes
Worst at client location, best at Concentrix location.
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Work Details
Bad experience due to client location manager. It would be great if it is in Concentrix location.
Work timings: Flexible Timings
Senior Customer Support Executive (working remotely)
Full Time
·
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 25 Dec 2022
Likes
Customer friendly
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
8.30 hours of shift should be 8 hours
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive (working remotely)
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 05 Sep 2022
Likes
Security job , best team leads, best opportunity
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing best company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Ranchi
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
2.0
Skill development
5.0
Job security
1.0
Promotions
2.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 22 Apr 2022
Likes
There is a lot of favouritism in the Ranchi branch especially team leader does.
Salary - Excellent
Job security - Excellent
Company culture - Excellent
Dislikes
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
DlF centre court
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 05 Jun 2022
Likes
Nice work to work
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Management is not that much good but as an organization it's a good place
Senior Customer Support Executive in
Gurgaon / Gurugram
Sprint Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 16 Nov 2020
Likes
I'm grateful that I get to work from home even during this Pandemic...
Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Excellent
Dislikes
I wish we could get better compensation for electricity... Overall I'm happy here ..
Work Details
Work is good ... There is growth .. I just wish we had more balance with work and general life balance...
People also ask about Concentrix Corporation's Senior Customer Support Executives
Is Concentrix Corporation a good place to work for Senior Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 27 employee reviews, it's clear that most senior customer support executives have an average experience working at Concentrix Corporation. Job security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Senior Customer Support Executives well?
According to AmbitionBox reviews, Concentrix Corporation senior customer support executives rate their salary and benefits at 3.7 out of 5, based on 27 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's senior customer support executives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for senior customer support executives, click here.
How is the work culture at Concentrix Corporation for Senior Customer Support Executives?
Work culture at Concentrix Corporation for senior customer support executives is rated 3.1 out of 5 by 27 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation for senior customer support executives, click here.
How is the job security at Concentrix Corporation for Senior Customer Support Executives?
Based on 27 reviews on AmbitionBox, Concentrix Corporation's senior customer support executives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for senior customer support executives, click here.
Tell us how to improve this page.
Concentrix Corporation Senior Customer Support Executive Reviews by Locations