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Concentrix Corporation
Comparebased on 26.4k Reviews
Video summary
Filter reviews by Concentrix Corporation Customer Support Associate 2 Reviews
Rating distribution
Category Ratings
Company culture
Salary
Work-life balance
Job security
Skill development
Promotions
Work satisfaction
What employees say about Concentrix Corporation?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
50% employees reported
Flexible timing
50% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
2 reviews
Jobseekers also viewed
4 reviews found
Customer Support Associate 2 in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Over all I like it
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
In my opinion, there are some managers, they should not be there.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Support Associate 2 in Visakhapatnam
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture People Working environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing All good No complaints
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Associate 2 in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment, supporting system
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
N/A
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Support Associate 2 in Gurgaon / Gurugram
Full Time
Tech Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Transportation is fine.
Dislikes
No career growth opportunities and lot of team politics.
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Working with Convergys means no personal life.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Customer Care Executive in Ranchi (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work culture and the great platform to enhance skills.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There's no any reason available to dislike
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Ranchi (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I was very comfortable in part time work and they were paying pretty gd so only this I liked
- Company culture - Excellent
Dislikes
I hate insecurity of jobs here, they can kick you very conveniently as we their requirements
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Pune
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
Dislikes
Work balance, no exception for even technical error in performance. Very low salary increments, you need to wait for a year to get 1 month mobile recharge as a salary increments. Needs to work on national holidays. No national leaves compared to other organizations
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: other
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They will fire you on non perfomance. They ample time to improve your skills( Depends on process) There will be Job security
- Skill development - Good
- Job security - Excellent
- Company culture - Good
Dislikes
Appraisal are pathetic. Increment on promotion are pathetic as well. They are miser when it comes to money. They need everything but don't want to pay.
- Salary - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a Dynamic company , work culture very good. You can develop your skill.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Company environment too good . All are good. Develop your skill. You can manage your life and work balance.
Work Details
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within Country, International Travel.
Team Lead in Chandigarh
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is a big plus.
- Job security - Excellent
- Promotions - Good
- Company culture - Good
Dislikes
Management in tier 2 cities is terrible. No respect for the juniors no understanding just work pressure. They treat you like servent even at TL level people are not spared.
- Salary - Poor
- Skill development - Bad
- Work satisfaction - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Ranchi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Concentrix was a great company to work with, great management and leaders They provide 100% job security, even at the time of business rampdown they provided employment to everyone not a single person was asked to resign.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Salary, only reason why I resigned from the job was the salary, the salary that they are offering at Ranchi location is very less. I worked there for around 3 years starting salary was 10000 and after 3 years the increment that they made was us just 4000 In which even I promoted once.
- Salary - Poor
Work Details
Work policy: As per the business requirements they gave me 5 months of work from home.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Gurgaon / Gurugram (working remotely)
Full Time
Customer Advisor Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's work culture are pretty good than other.
- Company culture - Excellent
Dislikes
They don't have any solution and tool for the process we work, customer keep asking but we are not able to provide them resolution sinc they ultimately don't have any solutios. Employee jobs are not secure they keep firing even on a minor mistake.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Gurgaon / Gurugram (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great Company to work with.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Should focus on work life balance, give employees the options of work from home, fixed shifts and hybrid setting to promote mental health. One company, one shift.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Kolkata (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They take care of the customer a lot but they give the first priority to the employee.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
The parties I wanted to work in this particular company but due to my 3 days of absentism they made me leave the company.
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Other Concentrix Corporation Reviews
Senior Representative in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing.
Dislikes
Worse company to work with. I was forced to work 7 days straight without any leaves and the management altered the data just to hide their mistakes and they blamed me for no reasons. I will be raising a legal case against the company to labour court because forcing anyone to work 7 days is not legal.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Senior Software Engineer in Greater Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work from home
- Salary - Good
- Skill development - Good
Dislikes
There are not job security, they judge your performance in very short time, and Manager will send you on PIP, after recommendation of Senior, they will not listen you or give you time.
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: other
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Operations Representative in Kolkata
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If you get a better opportunity to learn some new skills at a different place with a lower pay, I would suggest you to take it. Do not waste your time here, unless you are really desperate for a job.
Dislikes
Once you get in they will not treat you as a human being and no one will listen to you. They will give petty excuses such as client requirement and other things and will make you work.
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Chat Support Executive in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just you get knowledge of things and experience of working in corporate office
- Skill development - Good
Dislikes
Very less salary and taking work like an labour + you never know when you are suddenly in PIP or PLA becoz of attendance and other things
- Salary - Poor
- Job security - Poor
Work Details
Work policy: Currently working from home but can be called to office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Content Moderator in Bangalore / Bengaluru
Full Time
Content Management (Print / Online / Electronic) Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
First of all there is full job safety and spending lot of time with friends and they are providing free foods
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
There is no promotion and there is no salary hike
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Data Analyst in New Delhi
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Concentrix is a best company for the freshers. They will get a lot of learning about how corporate works, but do not stay here for too long. If you are looking for position only, then you can stay, here you will get a lot of opportunities to grow your career, but if you have money in your mind as well, then Switching after 2 years is must.
- Job security - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
Office politics and less salary increment.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Technical Support Specialist 1 in New Delhi
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Shuttle facility provided by company
- Job security - Good
Dislikes
In my project, my Hr encourage unprofessional environment and also some of the team leader in my process are very uneducated and also they don't no some basic excel knowledge , also they pick some of choosen people those who fevorite them.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Technical Advisor in Pune
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Allow to work with different customers around the world
Dislikes
Poor work related policy. Work pressure. No time for skill development. Lack of growth opportunities.
- Skill development - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Quality Analyst in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Have a good job security and skill uplifting and work-life balance is excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Promotions are slow and salary hike is very poor.Does not suited for current economic conditions
- Salary - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Analyst in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work-life balance, growth, opportunities, friendly and understanding seniors. Here you do not feel like a robot. You feel heard, valued and respected. If they just provide a little more salary, they will be the leading company, because in the current world of inflation, their salary structure is bit hard to maintain the life.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Everything was great
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
- HQ - Fremont, California, United States (USA)
- BPO
- 50k-1 Lakh Employees (India)
- Public
- Non-Profit
- Recruitment
- Software Product
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Concentrix Corporation Reviews by Designations
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AmbitionBox has 4 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ... 50% of employees reported the working days at Concentrix Corporation as Rotational Shift. 50% employees reported the work timings at Concentrix Corporation as Flexible timing. Read more- Home >
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- Concentrix Corporation Customer Support Associate 2 Reviews
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