Concentrix Corporation Customer Service Officer Reviews

Likes

If someone delivery his basic KRA his or her job is secure. No problem with work, we are ask to deliver a reasonable target but there are some issue with C sat rating because of company policy we get dsat by customer.

Dislikes

I don't like working in grave yard shift which start at 1:00 am and ensure at 9:30 am.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The process was really nice.

Dislikes

Work culture, toxic management, one of the TL slapped his girlfriend in the cafeteria still working in the organisation. They pin point a particular employee who are vocal about the Toxic work culture and push all their possible buttons of that employee until they leave. The shift is totally biased, one person is doing midnight for a month then another doing morning for months…

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The work culture and the great platform to enhance skills.

Dislikes

There's no any reason available to dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I was very comfortable in part time work and they were paying pretty gd so only this I liked

Dislikes

I hate insecurity of jobs here, they can kick you very conveniently as we their requirements

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

NA

Dislikes

Work balance, no exception for even technical error in performance. Very low salary increments, you need to wait for a year to get 1 month mobile recharge as a salary increments. Needs to work on national holidays. No national leaves compared to other organizations

Work Details

Work policy: other

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

They will fire you on non perfomance. They ample time to improve your skills( Depends on process) There will be Job security

Dislikes

Appraisal are pathetic. Increment on promotion are pathetic as well. They are miser when it comes to money. They need everything but don't want to pay.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's a Dynamic company , work culture very good. You can develop your skill.

Dislikes

Company environment too good . All are good. Develop your skill. You can manage your life and work balance.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country, International Travel.

Likes

Job security is a big plus.

Dislikes

Management in tier 2 cities is terrible. No respect for the juniors no understanding just work pressure. They treat you like servent even at TL level people are not spared.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary was decent. 5 days working

Dislikes

Zero work life balance Managers are not cooperating. They will get on your nerves just to take out sales from you. Favouritism at its peak. You'll have to be a suck up to get promotions.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Colleague environment

Dislikes

Bad behaviour supervisor vivek dalal male ego , manager not supported any one , overall politics environment only focus on Particular person

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like so many things in concentrix like, skill development, good salary with nice environment.

Dislikes

No I like to work in concrntrix and that experience was my first step to develop my job carrier

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Large BPO corporation

Dislikes

Domestic side of things is in complete mess. I was working in Brookfield location, Director Mr Nandy, a very very selfish man, not a leader definitely. People are quitting because of his autocratic ways of working. Needs to learn to groom people and not shout at them. Plus, poor HR leadership at this site.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Concentrix offers great training programs and career growth opportunities, making it a solid place to build a career. The work environment is diverse and professional, with a supportive team culture. The company also provides competitive pay and performance-based incentives, making it a rewarding place to work.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing much

Dislikes

There is lots of politics in the office and the worst part is my Associate director and HR Manager flirts with the advisors everytime they visit on the production floor...Some girls uses this as a power that I know this person and that,etc...We work in this kind of environment in Birla Paints process...

Likes

The support staff is good but they are not promote you to the next position.

Dislikes

The management is biased and also they are not promote you to the next position the all game is that if you are buttering your management they will promote you to the next position and if you are not buttering your management so they never promote you eventually if you are good in everything

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Hybrid mode and few employee were helpful

Dislikes

Nothing to learn new, micromanagement ,less salary compare to market, work load Sometime even on weekdays or on leaves .

Work Details

Work policy: As per need or what your manager says

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.