AmbitionBox
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Concentrix Corporation
Comparebased on 26.4k Reviews
Video summary
Filter reviews by Concentrix Corporation Customer Service Officer Reviews
Rating distribution
Category Ratings
Job security
Company culture
Skill development
Work satisfaction
Work-life balance
Salary
Promotions
What employees say about Concentrix Corporation?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
61% employees reported
Flexible timing
43% employees reported
No travel
45% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
5 reviews
Jobseekers also viewed
9 reviews found
Customer Service Officer in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Concentrix in amazon
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Work experience in computer typing.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel, Travel Within City, Travel Within Country.
Customer Service Officer in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
100 job security
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
Dislikes
Not giving proper opportunity, day by day allowance got decrease
- Salary - Poor
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Service Officer in Visakhapatnam
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Salary increment is not good
Customer Service Officer in Visakhapatnam
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Being a MNC company, there's a less growth. You cannot balance your life with work. No other learning programs except work.
- Skill development - Good
- Job security - Good
Dislikes
Same as above and lot more to say
- Salary - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Boring and unable to learn new things.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Mark your calendar for
Women @ Work from Mar 6-8
Grow your career with industry insights, exclusive jobs & exciting rewards
Customer Service Officer in Thane
Optus, Whiteglove. Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The environment was professional and mindful. Good mentors.
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
Dislikes
Poor Management. Unable to coordinate the workflow in the right way and loading employees with work. It is a company centric organization and not an employee centric. Lot of Politics, favoritism and partiality.
- Salary - Poor
- Work-life balance - Poor
Work Details
Decent work environment. Learnt a lot of new and challenging things at work. Need a broad minded management for things to get better.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Officer in Visakhapatnam
HDFC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Office maintaining
- Job security - Excellent
- Company culture - Good
Dislikes
It would be more better if there is any value for employees word.Politics are going on on the floor. No job satisfaction, no food quality, no proper training.
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Officer in Thane
Onc Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Awesome company to work with Team leaders are professionals as well as like friends, Management is also awesome, Salary comes on time which is very important thing,
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing bad
Work Details
My work was always exciting, coz customers are very friendly, staff is friendly and professional
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Officer in Thane
Bpo Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Don't really wanna spoil my mood talking about this organization
Dislikes
Everything
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Hectic
Work days: Rotational Shift (Strict Timings)
Discover interview dos and don'ts from real experiences
Customer Service Officer in Gurgaon / Gurugram
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Office decorum
- Salary - Good
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Split offs
Work Details
Amazing training
Work days: Rotational Shift
Work related travel: This job involves Travel Within City.
Top trending discussions
Similar Designation Reviews
Customer Care Executive in Ranchi (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work culture and the great platform to enhance skills.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There's no any reason available to dislike
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Ranchi (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I was very comfortable in part time work and they were paying pretty gd so only this I liked
- Company culture - Excellent
Dislikes
I hate insecurity of jobs here, they can kick you very conveniently as we their requirements
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Pune
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
Dislikes
Work balance, no exception for even technical error in performance. Very low salary increments, you need to wait for a year to get 1 month mobile recharge as a salary increments. Needs to work on national holidays. No national leaves compared to other organizations
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: other
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They will fire you on non perfomance. They ample time to improve your skills( Depends on process) There will be Job security
- Skill development - Good
- Job security - Excellent
- Company culture - Good
Dislikes
Appraisal are pathetic. Increment on promotion are pathetic as well. They are miser when it comes to money. They need everything but don't want to pay.
- Salary - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a Dynamic company , work culture very good. You can develop your skill.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Company environment too good . All are good. Develop your skill. You can manage your life and work balance.
Work Details
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within Country, International Travel.
Team Lead in Chandigarh
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is a big plus.
- Job security - Excellent
- Promotions - Good
- Company culture - Good
Dislikes
Management in tier 2 cities is terrible. No respect for the juniors no understanding just work pressure. They treat you like servent even at TL level people are not spared.
- Salary - Poor
- Skill development - Bad
- Work satisfaction - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Ranchi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Concentrix was a great company to work with, great management and leaders They provide 100% job security, even at the time of business rampdown they provided employment to everyone not a single person was asked to resign.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Salary, only reason why I resigned from the job was the salary, the salary that they are offering at Ranchi location is very less. I worked there for around 3 years starting salary was 10000 and after 3 years the increment that they made was us just 4000 In which even I promoted once.
- Salary - Poor
Work Details
Work policy: As per the business requirements they gave me 5 months of work from home.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Gurgaon / Gurugram (working remotely)
Full Time
Customer Advisor Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's work culture are pretty good than other.
- Company culture - Excellent
Dislikes
They don't have any solution and tool for the process we work, customer keep asking but we are not able to provide them resolution sinc they ultimately don't have any solutios. Employee jobs are not secure they keep firing even on a minor mistake.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Gurgaon / Gurugram (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great Company to work with.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Should focus on work life balance, give employees the options of work from home, fixed shifts and hybrid setting to promote mental health. One company, one shift.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Kolkata (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They take care of the customer a lot but they give the first priority to the employee.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
The parties I wanted to work in this particular company but due to my 3 days of absentism they made me leave the company.
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Other Concentrix Corporation Reviews
Representative in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People are good, but as you know BPO was never made for work life balance and peace.
- Company culture - Good
Dislikes
They are not even providing basic good salary for a fresher in international processes. Atleast provide 25k in hand boss!
- Salary - Poor
- Skill development - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work policy: After atleast 6 months of serving you can get a WFH option.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Associate in Gurgaon / Gurugram (working remotely)
Full Time
Cigna Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everyone helps each for freshers it is like school boy joined college. And you will never get this freedom any other company. You can get easily WFH. I'm working for 2.6 months in this period I just did work WFO only 9 Months.
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Well salary is issue solely heavy. You will get less salary as compared any other MNCs company. But if get own vihecle then it is advantage for you can get 4000₹ extra as T.A. and work environment depends on which process in you are.
Senior Representative in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing.
Dislikes
Worse company to work with. I was forced to work 7 days straight without any leaves and the management altered the data just to hide their mistakes and they blamed me for no reasons. I will be raising a legal case against the company to labour court because forcing anyone to work 7 days is not legal.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Senior Software Engineer in Greater Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work from home
- Salary - Good
- Skill development - Good
Dislikes
There are not job security, they judge your performance in very short time, and Manager will send you on PIP, after recommendation of Senior, they will not listen you or give you time.
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: other
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Operations Representative in Kolkata
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If you get a better opportunity to learn some new skills at a different place with a lower pay, I would suggest you to take it. Do not waste your time here, unless you are really desperate for a job.
Dislikes
Once you get in they will not treat you as a human being and no one will listen to you. They will give petty excuses such as client requirement and other things and will make you work.
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Chat Support Executive in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just you get knowledge of things and experience of working in corporate office
- Skill development - Good
Dislikes
Very less salary and taking work like an labour + you never know when you are suddenly in PIP or PLA becoz of attendance and other things
- Salary - Poor
- Job security - Poor
Work Details
Work policy: Currently working from home but can be called to office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Content Moderator in Bangalore / Bengaluru
Full Time
Content Management (Print / Online / Electronic) Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
First of all there is full job safety and spending lot of time with friends and they are providing free foods
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
There is no promotion and there is no salary hike
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Data Analyst in New Delhi
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Concentrix is a best company for the freshers. They will get a lot of learning about how corporate works, but do not stay here for too long. If you are looking for position only, then you can stay, here you will get a lot of opportunities to grow your career, but if you have money in your mind as well, then Switching after 2 years is must.
- Job security - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
Office politics and less salary increment.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Technical Support Specialist 1 in New Delhi
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Shuttle facility provided by company
- Job security - Good
Dislikes
In my project, my Hr encourage unprofessional environment and also some of the team leader in my process are very uneducated and also they don't no some basic excel knowledge , also they pick some of choosen people those who fevorite them.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Technical Advisor in Pune
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Allow to work with different customers around the world
Dislikes
Poor work related policy. Work pressure. No time for skill development. Lack of growth opportunities.
- Skill development - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
- HQ - Fremont, California, United States (USA)
- BPO
- 50k-1 Lakh Employees (India)
- Public
- Non-Profit
- Recruitment
- Software Product
Tell us how to improve this page.
Concentrix Corporation Reviews by Designations
- Concentrix Corporation Customer Service Executive Reviews
- Concentrix Corporation Customer Care Executive Reviews
- Concentrix Corporation Advisor Reviews
- Concentrix Corporation Senior Executive Reviews
- Concentrix Corporation Operations Representative Reviews
- Concentrix Corporation Senior Associate Reviews
- Show more
- Concentrix Corporation Senior Representative Reviews
- Concentrix Corporation Customer Service Associate Reviews
- Concentrix Corporation Assistant Manager Reviews
- Concentrix Corporation Senior Advisor Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ... 61% of employees reported the working days at Concentrix Corporation as Rotational Shift. 57% employees reported the work timings at Concentrix Corporation as Strict timing. Read more- Home >
- Reviews >
- Concentrix Corporation Reviews >
- Concentrix Corporation Customer Service Officer Reviews
Teleperformance
Foundever
Wipro
Genpact
