Cognizant IT Service Desk Analyst Reviews

Likes

No good quality need to mention

Dislikes

Terrible experience, lots of politics in case of promotion, onsite opportunity, no salary increment even you have received good rating

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Cognizant policy and benifits was good.

Dislikes

Partiality, Lake support from your current supervisor when you release from any project you have to interview again many times, location was also the main concern since lake of opportunity in North.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Wfh policy is not strictly enforced unlike a few other service companies.

Dislikes

Internal job movement is a hassle and I could not leave my current project even though I wanted to change for the last 6 months.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

CTS provides a good work life balance and decent salary. All other things depends on the type of project which you got.

Dislikes

As a fresher you will be getting support projects , so be aware before choosing any project.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Before Ravi Kumar , Cognizant used to be best in the business in every aspect .

Dislikes

After Ravi Kumar , Yearly hike became just formality , auto promotion has been stopped , job security reduced .

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

We can get free online portal like udemy.

Dislikes

Once you are hired, there is no relevant project assignment, you need to forcefully work on assignment project and not based on your profile. No work satisfaction and company culture. Not good promotions, salary.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Dislikes

I got my H1B visa approved then they put me on bench. They have given very less performance rating just because my H1B got approved. If You need promotion then you have to take release from current project.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Campus and Scope for personal skill development.

Dislikes

No promotion for more than 2 yrs, manager citing dumb reasons like he got low rating so take yours low as well. Asked to invent new things, create issue and solve them to show as achivement. Repeatative copy paste job, manager is dumb, higher management don't care anything abt employee.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Opportunity to learn - since people are leaving everyday !

Dislikes

Most of the senior mgmt in cognizant are old , stubborn, egoistic and obnoxious people . They refused to work in teams, they refused to work at par with young associates and they have a very capitalistic mentality - they won't read mails and ask for updated on weekends ! The tools used in CTS are outdated and buggy making the work very very slow

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

-Its a big organization and there are bureaucracy. But still the process are smooth (Yes, there are delays here & there which is expected) - You have the flexibility to work from any cognizant location you desire (Depends upon some project too) - I personally didn't have any problems availing leaves, which is one of the few things I really appreciate.

Dislikes

- Favoritism ( u will get every opportunity if u are an a** licker) - No scope for growth (If you ambitious, even a little bit do not join this organization. The promotion & salary hikes are horrible) - Leadership team is pathetic. If push comes to shove, they will throw you under the bus and will not hesitate. (Generally it's the duty of a leader to absorb the blow if things don't go a certain direction as they are the one making these decisions.)...Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I feel like a home and work space in cognizant is extremely good, I really wish to work with your company again.

Dislikes

I dislike about salary increments.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Overall, Cognizant seems to offer a balanced work environment with opportunities for growth and development, especially for those in technical roles

Dislikes

Many employees feel that getting promoted is a tough task and that the company does not offer enough opportunities for career advancement

Likes

Bad company

Dislikes

Managers are worst they will do what they rohit tikare and bhavani chukula are managers and they play with careers of employees This bhavani smoke cigar on face of employees

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Ambience, Cultural activities, facilities

Dislikes

If you are not satisfied with anything here that's all depends on your reporing manager. Since my reporing manager is below average, my bonus salary hike is worst, and promotion never think of it even if I stay here for next 3 years. I got first promotion and 100% hike in just 1 year when my ex lead was there, it has been almost 3 years from my last promotion from then very less hike. But the amount hard work 4 persons work handling single handed....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Dislikes

No consideration for senior employee and the management is not so good as expected especially in POI project

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good. There is no pressure on employees.

Dislikes

They will not pay correctly when your in notice period. They will cut the salary without any reason.if you ask for the reason. They will tell blaaa...bla....no proper reason will provide

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.