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Cognizant

3.7
based on 51.9k Reviews
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Cognizant Customer Success, Service & Operations Department Hyderabad / Secunderabad Reviews

Updated 7 Apr, 2025

Overall Rating

info
3.6/5
based on 1.5k reviews
negative trend

3% below industry's average

know more

Rating Distribution

Star
5

663 (43.1%)

Star
4

390 (25.4%)

Star
3

219 (14.2%)

Star
2

97 (6.3%)

Star
1

169 (11%)

Category Ratings

3.6
Job Security
3.5
Skill Development
3.4
Company Culture
3.4
Work-Life Balance
3.3
Salary
3.2
Work Satisfaction
2.9
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What employees say about Cognizant?

Insights from employee reviews on AmbitionBox

Workplace insights

suitcase-color

Work from office

60% employees reported

spiral-calendar

Monday to Friday

82% employees reported

timing

Flexible timing

53% employees reported

travel

No travel

65% employees reported

View more detailed insights

Gender based rating

3.8
female

Rated by Women

640 reviews

3.5
male

Rated by Men

858 reviews

Cognizant is rated 3.7 out of 5 stars on AmbitionBox, based on 1.5k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

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Jobs at Cognizant

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Servicenow Developer
Pune +2
6 - 11 Yrs
Not Disclosed
Servicenow Developer
Bangalore / Bengaluru
6 - 11 Yrs
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Java Developer
Pune +2
6 - 11 Yrs
₹ 19-34 LPA

People also ask about Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad

Is Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 1.5k employee reviews, it's clear that most employees have an average experience working at Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad. Job Security holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.
Does Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad pay their employees well?
According to AmbitionBox reviews, Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad employees rate their salary and benefits at 3.3 out of 5, based on 1.5k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad salaries here and to read reviews specifically about salary and benefits at Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad, click here .
How is the work culture at Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad?
Work culture at Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad is rated 3.4 out of 5 by 1.5k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad, click here .
How is the job security at Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad?
Based on 1.5k reviews on AmbitionBox, Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad employees rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad. To read reviews about job security at Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad, click here .
Is work from home available at Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad?
According to AmbitionBox, 2% of Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad employees work from home permanently, 60% work from the office, and 38% follow a hybrid model, based on 289 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad?
To get a job at Cognizant's Customer Success, Service & Operations Department in Hyderabad / Secunderabad, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Cognizant interview questions and practice your responses to prepare thoroughly.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1.5k Cognizant reviews submitted by Cognizant employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cognizant is the right company for you. 82% of employees reported the working days at Co...

Cognizant Salaries in Customer Success, Service & Operations Department in Hyderabad / Secunderabad

Senior Processing Executive
3.3k salaries
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1.8 L/yr - ₹8.3 L/yr

Processing Executive
1.7k salaries
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1.1 L/yr - ₹5 L/yr

Team Lead
979 salaries
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3.9 L/yr - ₹17 L/yr

Process Specialist
740 salaries
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2.5 L/yr - ₹12 L/yr

Senior Process Associate
729 salaries
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1.9 L/yr - ₹9 L/yr

Employee Benefits at Cognizant Customer Success, Service & Operations Department Hyderabad / Secunderabad

Office cab/shuttle

Office cab/shuttle

76 total responses

Free meal

Free meal

16 total responses

International/On-site exposure

International/On-site exposure

6 total responses

Paternity leaves

Paternity leaves

3 total responses

+26 more benefits+26 more benefits
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