Cogenthub Customer Service Associate Reviews

Likes

Literally there is nothing to like

Dislikes

The most toxic company I worked with..they do not care about the employees even if they are sick..and the managers are the worst.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Fixed week offs on sat and Sunday and 8 hrs shift

Dislikes

No job security and growth

Likes

It's a place where you will have the international exposure.

Dislikes

The work culture, salary and atmosphere are not upto the mark.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

The company culture is pathatic

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

The only okay okay thing was the building,

Dislikes

Management,Joseph the manager of our team, the process I was in.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

They provide salaries, although sometimes there may be delays; however, salaries are eventually given.

Dislikes

The work atmosphere is terrible. Job security seems to depend on favoritism rather than merit. Their processes also appear questionable, often resulting in abrupt ramp downs within 2-3 months. They sometimes require employees to come to work for extended periods due to client demands, yet they fail to compensate for the extra time worked.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like here

Dislikes

My interview held virtually, first round with hr was great, second round was with ops where she started ns asked me about my work experience l, I was still telling about myself she suddenly asked how do you handle a irate customer, I told her and she just ended interview in may be 30 or 40 seconds that's it worst company, I have never faced an interview like this where they are insulting you infront and she said you can drop I will share feedback but before I could drop she started saying ye Banda nahi hai yar casually and I felt so disrespectful though I dropped the call worst experience never join...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The Senior managers support favoritism. You cannot blame TL for the same. Dont go for this company. The Canteen is smaller than a bathroom and you will fall sick because of the hygeine. They never gave salary on time. This happens when you dont understand the need of money and the reason why people are working here. Manager when called, instead of solving problem, states that he enjoys the "overflow of emotions". This is how they work. TL will hold grudge inside.Pity. Sick experience. TL sneaks up on employees just like a teacher of 5th grade. This is not how corporate works out guys....Read More

Dislikes

Wait for few days if you have to and look for a good company. Whats the use of working if you wont get salary. Transport sucks. 7 seater cabs are filled with 10 people just to save money. Really, after making the employees work for 9 hrs you cant even get them a seat in the cabs and you have come to do business. Thunder strike you guys down. Horrendous exp.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I have been working with this organisation since 1.7yrs and got enough learning opportunities , worked with really talented and professionals out here also the management and seniors are enough helpful and supportive to guide and show the path to be successful. Got a very supportive team to work together as well, 5 days working is an adhoc benefits you get here.

Dislikes

Nothing as such

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Most communicative recruiting team (Mallar and Sulagna) . Getting training direct from clients. Amazing neat and clean office stations. Nice and organised cafeteria. Good ambience. Helpful seniors like Sunny sir, Khaba sir and Divya mam. Shift timings are perfect for me. Have the facility of drops at night.

Dislikes

Interview process was a bit time consuming at night.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

If you want the peace of your lyf, and wanted to stay away from the micro management shit then for gods sake do not think the cogent in your dreams And eventually if you get into the org and get a chance to work with joseph the AM from scam tech support then wallah my brother you have got yourselve landed into ultimate shit my brother , believe in the begining or not thats what is gonna happen.

Dislikes

Everylthing

Work Details

Work related travel: This is a desk job.

Likes

Working at CogentHub has been an incredibly fulfilling experience. One of the key highlights of being here is the continuous learning and development to my skills and knowledge. The company encourages me to bring ideas and see them come to fruition.

Dislikes

Nothing much to express here as I have no such unfulfilling experience at this point

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I enjoyed the collaborative environment in my workplace, working with talented and supportive colleagues and being guided by extremely knowledgeable reporting manager not only bossts productivity but also makes office work enjoyable.

Dislikes

I feel the company should invest on employee's skill development like sponsored certifications to upskill their internal associates rather than outside hiring.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good culture to work with and the management is exceptionally supportive, they always genuinely care about well-being and professional growth of the employee. Overall, I highly recommend this company to anyone looking for supportive and growth-oriented workplace with strong sense of Job security.

Dislikes

I haven't found any negative as of now

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Look at my name in the picture i was the best employee but because of some shit people i became the average performer because this company will eat your incentive they don't provide fnf to people I'm also included in this and i would like to tell you guyz this company is the worst company i have ever scene due to my nana' death theytold me to come to the office and serve the notice forcefully and i denied so they didn't provide my fnf this work like this i recommend you don't join this company because this company makes many excuses for everything they bully their employees for no reason that's only reason no one stays in this company even the manager team leader change everything month reality of the company....Read More

Dislikes

Look at my name in the picture i was the best employee but because of some shit people i became the average performer because this company will eat your incentive they don't provide fnf to people I'm also included in this and i would like to tell you guyz this company is the worst company i have ever scene due to my nana' death theytold me to come to the office and serve the notice forcefully and i denied so they didn't provide my fnf this work like this i recommend you don't join this company because this company makes many excuses for everything they bully their employees for no reason that's only reason no one stays in this company even the manager team leader change everything month reality of the company....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

No likes

Dislikes

Office politics is very bad there. Managers and senior managers and team leaders always have eyes on womans to use them personally by impressing them and excuse them in every problem caused by them. No respect for boys. No job security for even team leaders & managers as well.Office poltics is very bad by Mr. Harry & HR Ayesha. Theydo not anything about corporate, they are just misusing the power of their position in the organization. They never think or realise of their own mistakes and they only buttering Mr. Avinash Vasa who do not have idea to run the buisness. Never work 1 single minute for extra or over time. They will threat you forcefully to do it. They do not provide job joining papers and release papers on time while joining or leaving the organization. Big No To Cogent Hub... Trust me.. you will thank me later....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.