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Cogenthub
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Cogenthub Customer Service Associate Reviews
Rating distribution
Category Ratings
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Skill development
Work satisfaction
Company culture
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Job security
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What employees say about Cogenthub?
Insights from employee reviews on AmbitionBox
Gender based rating
Rated by Women
2 reviews
Rated by Men
3 reviews
Jobseekers also viewed
5 reviews found
Customer Service Associate in Kolkata
Full Time
Digital Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
WORKING ENVIRONMENT
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
NOTHING AS SUCH
- Promotions - Poor
Work Details
Work days: Monday to Friday
Work related travel: This is a desk job.
Customer Service Associate in Martin burn ,Saltlake sector 5
Dental Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Ontime salary and the work environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Till date no dislike
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in string:Kolkata
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Growing company till now experience is good. Very much helpful people around.
- Work-life balance - Excellent
Dislikes
No job security.
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Company culture - Poor
Work Details
Work timings: Flexible Timings
Customer Service Associate in Kolkata
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The working environment is so good and the management too.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Appraisal
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Excellent
Read Cogenthub Reviews based on similar designations
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Team Lead in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
HR Team is very good Mainly Ayesha Roy and Dipanjan Das. Operations manager Abhishek Ghoshal and Adil Ahmed fiaz was awesome. Rishi sir was also awesome, I wish I could work with them.
Dislikes
Only for 2 person - Rajarsi Ojha and Sharath kumar Good people are leaving Cogenthub. Their behaviour is very unprofessional. Rajarsi Ojha shouts in front of everyone irrespective of male and female employees. He does not know how to speak. Sharath is a person who never allows others mainly the team leaders to speak , whatever he dictates everyone has to do the same. People do not leave company as company is never bad , people leave managers like Rajarsi Ojha and Sharath kumar.. They were the worst and disgusting managers I have ever worked with. Mr Avinash Vasa - I really wanted to work in your company for long, which I always told you that I will work here for long , but working with Rajarsi Ojha is next to impossible for his extremely poor behaviour... Requesting Vasa sir to make visibility of this as most of the top performers are not performing and leaving because of Rajarsi Ojha only... Sharath Kumar and Rajarsi Ojha will damage the process and the reputation of Cogenthub for their poor behaviour, habit of shouting as they do not know how to speak.......Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Team Lead in Kolkata
Full Time
Airline Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work pressure is not too much.
- Job security - Good
- Promotions - Good
Dislikes
Posh policy is just a formality not applicable practically.
- Salary - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Kolkata
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Complete management, No planning, unskilled managers
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift
Work related travel: This is a desk job.
Customer Service Executive in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is to be liked
Dislikes
Everything
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Service Executive in Kolkata
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Salary - Good
Dislikes
They are so partial about promotion, discrimination between employees. Salary delays every month , No transparency. And most important no job security.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Customer Support Executive in Kolkata
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Job security - Poor
- Promotions - Poor
- Company culture - Poor
Overall Rating
Average
Senior Associate in Kolkata
Full Time
Voice \/ Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Leadership like tl and manager
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Hr and there behaviors
Customer Care Executive in Kolkata
Full Time
Airline Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst company, please don't join
Dislikes
Everything
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Other Cogenthub Reviews
Senior Advisor in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Process was easy enough
Dislikes
Oh well! This section is gonna be too long. In brief, I worked in the Flair process in this organisation. The politics is on extreme scale, One of the pure hearted Manager and Assistant manager had to leave the company because of the Internal Politics done by Abhishek Ghosal and Abhishek Saha. Abhishek is on of the biggest leech of the earth. Even after having 43 POSH cases registered against him, he is still the Assistance Manager. The woman here are not safe, the process can get rammed down any day so no job security, and if you are performing well in this company you are bound get targeted and penalized for doing your work properly. so steer clear of this organisation, FYI they even run Scam process on a different section of the office...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Service Advisor in Kolkata
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I had an incredible training experience at Cogent Hub! The environment is perfect for learning, and the team are extremely supportive. The trainers are knowledgeable and patient, creating a positive and productive atmosphere. I highly recommend Cogent Hub
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislike till now
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
QA/QC Manager in Kolkata
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I have been working with CogentHub for nearly six years and it’s been an incredible journey. The company truly stands out in terms of collaboration, skill development(new initiative). One of the best aspects of Cogenthub is the sense of security that it gives to the employees. Another aspect of CogentHub is the timely payment of salaries to its employees which is a huge relief and testament to the financial stability of the company. Overall, I truly enjoy to be part of a growing community and would recommend to anyone looking for a fulfilling and secure future....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
IJP process needs to streamline in our organisation to gain more confidence of people working here which in turn will bring down employee attrition rate.
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Advisor in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing good that I can think of.
Dislikes
Management is completely messed up. They have a pathetic client. Managers and Leads are cleverly and cunningly biased. No work ethics. Work culture is worse. Management's style of handling subordinates is typically like a modern slavery. HRs at the time of hiring makes deceitful comments related to growth and that is how they sell ideas in order to hire and fulfill the management hiring requirements. The management will make work in nights but they will not pay night shift allowance. This company has no perks and benefits. CANDIDATES WHO LIVE IN RENTED HOUSES WITH FAMILY OR STAYING IN PG/HOSTEL/MESS - DO NOT WASTE YOUR VALUABLE TIME AND ENERGY FOR THIS ORGANIZATION....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
HR Professional in Kolkata
Full Time
Employee Relations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I have been working with this organisation since 1.7yrs and got enough learning opportunities , worked with really talented and professionals out here also the management and seniors are enough helpful and supportive to guide and show the path to be successful. Got a very supportive team to work together as well, 5 days working is an adhoc benefits you get here.
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
Dislikes
Nothing as such
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Service Advisor in Kolkata
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Most communicative recruiting team (Mallar and Sulagna) . Getting training direct from clients. Amazing neat and clean office stations. Nice and organised cafeteria. Good ambience. Helpful seniors like Sunny sir, Khaba sir and Divya mam. Shift timings are perfect for me. Have the facility of drops at night.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Interview process was a bit time consuming at night.
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
IT Manager in Kolkata
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I enjoyed the collaborative environment in my workplace, working with talented and supportive colleagues and being guided by extremely knowledgeable reporting manager not only bossts productivity but also makes office work enjoyable.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
I feel the company should invest on employee's skill development like sponsored certifications to upskill their internal associates rather than outside hiring.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Human Resource and Recruitment Manager in Kolkata
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good culture to work with and the management is exceptionally supportive, they always genuinely care about well-being and professional growth of the employee. Overall, I highly recommend this company to anyone looking for supportive and growth-oriented workplace with strong sense of Job security.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I haven't found any negative as of now
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Sales Advisor in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Look at my name in the picture i was the best employee but because of some shit people i became the average performer because this company will eat your incentive they don't provide fnf to people I'm also included in this and i would like to tell you guyz this company is the worst company i have ever scene due to my nana' death theytold me to come to the office and serve the notice forcefully and i denied so they didn't provide my fnf this work like this i recommend you don't join this company because this company makes many excuses for everything they bully their employees for no reason that's only reason no one stays in this company even the manager team leader change everything month reality of the company....Read More
Dislikes
Look at my name in the picture i was the best employee but because of some shit people i became the average performer because this company will eat your incentive they don't provide fnf to people I'm also included in this and i would like to tell you guyz this company is the worst company i have ever scene due to my nana' death theytold me to come to the office and serve the notice forcefully and i denied so they didn't provide my fnf this work like this i recommend you don't join this company because this company makes many excuses for everything they bully their employees for no reason that's only reason no one stays in this company even the manager team leader change everything month reality of the company....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Operations Associate in Kolkata
Full Time
Legal Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No likes
Dislikes
Office politics is very bad there. Managers and senior managers and team leaders always have eyes on womans to use them personally by impressing them and excuse them in every problem caused by them. No respect for boys. No job security for even team leaders & managers as well.Office poltics is very bad by Mr. Harry & HR Ayesha. Theydo not anything about corporate, they are just misusing the power of their position in the organization. They never think or realise of their own mistakes and they only buttering Mr. Avinash Vasa who do not have idea to run the buisness. Never work 1 single minute for extra or over time. They will threat you forcefully to do it. They do not provide job joining papers and release papers on time while joining or leaving the organization. Big No To Cogent Hub... Trust me.. you will thank me later....Read More
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
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Cogenthub Reviews by Designations
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 5 Cogenthub reviews submitted by Cogenthub employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogenthub is the right company for you.- Home >
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