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Engaged Employer

Cogenthub

Compare

2.8

based on 273 Reviews

Filter reviews by

Cogenthub Customer Service Executive Reviews

Updated 10 Feb, 2025

Overall Rating

3.0/5

based on 13 reviews

Rating distribution

2 (15.4%)

4 (30.8%)

0 (0%)

5 (38.5%)

Category Ratings

3.1

Work-life balance

3.0

Salary

2.8

Skill development

2.7

Job security

2.7

Work satisfaction

2.6

Company culture

2.5

Promotions

What employees say about Cogenthub?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Flexible timing

36% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

1.9

Rated by Women

5 reviews

3.5

Rated by Men

8 reviews

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13 reviews found

Sort by: Popular

Customer Service Executive in Kolkata

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Kolkata

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jan 2025

Likes

Nothing is to be liked

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Kolkata

Full Time

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 22 Jan 2025

Likes

Work life balance

Salary - Good

Dislikes

They are so partial about promotion, discrimination between employees. Salary delays every month , No transparency. And most important no job security.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Customer Service Executive in Kolkata

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Jan 2025

Likes

In December, I began seeking new opportunities to achieve goals I couldn't fulfill last year. After a period of patience, I secured interviews and was selected by the 3rd or 4th. By the 16th, I started my new role. I appreciate the support from the recruitment and HR teams.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None as of now, honestly!

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Executive in Kolkata

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Mar 2024

Likes

There is nothing to like about this fake company

Dislikes

Everything here is horrible

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Executive in Kolkata

Full Time

Customer Service executive Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Aug 2023

Likes

Everything was up to the mark for me

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes as such

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kalyan / Dombivli

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 05 Aug 2023

Likes

Everyone is helpful and my process was good

Dislikes

They don't give you leave that's sad

Skill development - Poor
Promotions - Poor

Work Details

Work policy: Rotational shift

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Cogenthub.

Customer Service Executive in Gurgaon / Gurugram

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jan 2023

Likes

Nothing

Dislikes

They don’t have fixed time

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Kolkata

Full Time

Enterprise & B2B Sales Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 12 Dec 2023

Likes

Nothing at all only got some good colleagues

Dislikes

No job security No on-time drop, break time streching unnecessary pressure, PIP

Skill development - Poor
Job security - Poor
Promotions - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Feb 2023

Likes

Team leader is good

Dislikes

Terrible management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Saltlake, sector v

Survey Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 25 Sep 2022

Likes

Get good amount of holidays

Dislikes

Don't find any scope of promotion

Salary - Poor
Job security - Bad
Promotions - Bad
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Kolkata

Christy Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Sep 2022

Likes

All. Everything.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing yet. ........

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 May 2021

Likes

Nothing

Dislikes

Mr Nirav Ghelani working as a BDM is an obnoxious person in this company. He has a biased nature with few girls named Divyangi Srivastava, Kalindi Sadani he prefers them helps them in achieving sales target. I worked in this company for one and half months they don't give salary on time after you leave the company. HR manager Atul would say big words but won't listen to the employee who leaves, you need to literally beg for your pending salary worst company...Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Not good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

Got a question about Cogenthub?

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 Cogenthub reviews submitted by Cogenthub employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogenthub is the right company for you. 50% of employees reported the...Read more