AmbitionBox
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Insights from employee reviews on AmbitionBox
3 reviews
3 reviews
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Full Time
BFSI, Investments & Trading Department
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Nothing which I like
Everything ...each and almost all the things are bad
Work timings: Strict Timings
Work related travel: This is a desk job.
Cars24 process Department
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If there would have been a ZERO star rating Inwould have given that. Extremely disgusting company. It's better to be an auto wala than to join there. Worst decision of my life. Management is pathetic and so are the policies and work environment. I felt as if I was working with rickshaw pullers.
There is nothing to like about the company. Worst company to work at. It's better to beg than to be there... You need to sacrifice your sanity, mind, money, time and everything else....
Work days: Monday to Saturday (Strict Timings)
No such facilities are provided. Rather there was no facility. You need to climb stairs (5 floors) to reach cafeteria because lift access is given only to management. In Cafeteria you can see cockroaches moving around. Worst they don't even have fans in cafeteria nwhich has tin shade. No woman washroom on a few floors. Dirty and stinky (Indian style washrooms). Worst they won't let you go out of office to buy food or tea. They don't have tea or coffee vendingmachine. If you are late by 1 min your salary gets deducted however you are forced to do work till late evening. They have hardly paid me complete salary in any month. No data secrecy. And lot more. ...Read More
Training Department
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Nothing
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Quality Control Department
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Career Growth and opportunities
Not applicable
Full Time
Top Management Department
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Not a
Full Time
Corporate Training Department
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Full Time
Sales Support & Operations Department
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Full Time
Business Process Quality Department
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Ontime Payment
Delayed in Appresal
Full Time
Quality Assurance and Testing Department
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Full Time
Back Office Department
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Tl are very badly treated me 😡😡😡😡😡
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
After Sales Service & Repair Department
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That's good salary no issues job security yes
Cogent has no good management
Full Time
Customer Success, Service & Operations - Other Department
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Nothing, worst company ever
Everything
Full Time
Quality Assurance and Testing Department
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I’m grateful to work with a supportive team manager and alongside a friendly team in a learning oriented environment here at Cogent.
EMS policy is not good, need to work on leaves policy and shift biometric
Full Time
Operations Department
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Good experience. Good experience
Good working
Full Time
Voice / Blended Department
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Skill
Salary Management Giving pressure Not acceptable health issues
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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I had improved my communication skills
Management is very poor
Full Time
Customer Success Department
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Colleagues
The HRs are terrible at talking they show attitude like they own the company the HRs should be more understanding with the employees but here they think they are our boss
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Nothing
This is a company which has a muti tiered scam system. During the interview process, I cleared my salary expectations in the very start, they made me go through 4 rounds of interview ( each 1.5 hours), then manipulated me to submit my documents before even releasing the offer letter by telling me that is how the offer letter will bereleased, then after 2 days, they happened to offer the salary which was even lesser than my current CTC. If they don’t have the budget, they should tell candidates upfront. There is no exception for late punch-in (even a sec late isn’t exempted) and they will mark as half day for each day a person is late. No proper hierarchy. Bad and dirty politics....Read More
Work timings: Strict Timings
Full Time
Customer Success Department
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Nothing all there is only politics nothing else.
No proper time for break no etiquette how to talk with employees,not providing genuine leave after proper answering a call also and documents also. They only given an opportunity to their favorites employee who will do and accept their useless points and HRs also the same.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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a good work environment, opportunity for learning and skill development, supportive management, a chance to gain experience as a fresher.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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there is nothing to like
this people just terminate the good employees if they raise a voice against them. this is the worst company I have ever worked with. i still work here. but trust me they do not know how to manage everything properly.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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Nothing
First of all at the time of interview hr will tell you there is no sales pressure but in floor they will continuously harass agents for selling and calls agents to work on weekoffs also
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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There were so many cultures and religioner person jobed but everyone live like family that's why I like there culture. When I was joined cogent then I was like so nervous hasitating nature but now I'm very confident. They were built and gained my skills.
There are a lot of stress created with one another everyone is pressured on everyone. I don't like there working process.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Well, you get paid to work there.
There is no work-life balance in this company, the managers just ask you to work on your week-offs. They're always boasting about the promotions which only happens when there is a shortage in their staff, and when they do give promotions, it's only for the bootlickers. I've known a lot of colleagues there that have shown exceptionalskills and deserve to get a promotion but they never got it. The company culture is so toxic that I've seen 3 managers leave this job in a total span of 1 year. By the way, the job description of this "Customer Satisfaction" company says upselling but this job is ONLY focussed on sales....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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You can join here directly after 12th, for 12th and bcom freshers it gives average good salary.
No hikes in company even after working for more than two years. No PF. No value for your experience in other MNC's
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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I want to job opportunities in your company because my skills and my knowledge is matched with your company requirements....so I improve my skills and communication...
Because this company gives target to calls with customer requirement...so it is work load for me so I leave this job
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