AmbitionBox
Reviews
Rating distribution
Category Ratings
Company culture
Job security
Promotions
Work satisfaction
Salary
Work-life balance
Skill development
Insights from employee reviews on AmbitionBox
60% employees reported
44% employees reported
60% employees reported
View more detailed insights
3 reviews
3 reviews
Jobseekers also viewed
Full Time
Telesales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
compeny is to good
ther working prosses manager beheving totaly unprofetional and he is try to invole agent personel problem .
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Telly Caller Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Good work environment and culture . Salary was ok . It teaches me a lot of things . Professionally and personally. It was a good experience for me . Thanks for everything.
when i was selected for this job they told me about the work and they said there is no target . But when i work as a agent they give us target . A daily base target. It was ok not a big deal. But some times they put too much pressure to complete the target . They said you can't go home because you didn't complete the target .And it happened many time . And some time when we not complete target . Some of them go personal which i faced many times. I Don't think it's right because in the starting they told me that it was not a target based job . But things are apposite there . And many times they Don't gave us incentive they saying us you are not in the list .but when I check the list they were so many names for incentive but they don't gave us . So these kind of things I faced there many times . Which I Don't like about there other wise it was a good experience with cogent...Read More
The job was quite interesting. In the starting they help us very much . The environment was very good .
Work timings: Strict Timings
Work related travel: This is a desk job.
Telecaller Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
It was a good experience working here. The work was right and the management too. The company's policy can be better, that's all.
Most of all, punctuality bothers a lot. There is a salary cut on everything, not everyone likes it.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Csa Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing
Management not good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Business Process Outsourcing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Good
Good
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
We can get job very easily in this company but salary was very low in this salary i can't even pay pg rent also
The salary was very low
No
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Representative Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Training
Salary
Work timings: Strict Timings
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Overall Rating
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Cogent good starting for freshers they learn to how preform on company basic skills and time managemen then Hr,client,manager,Tl treating friendly character and supporting for advisors
In cogent im disappointed shift timings on evening to be late next week off
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
In this company everyone is motivated to juniors.
Manger not good with team leaders
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Overall Rating
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Salary
Tl are very badly treated me 😡😡😡😡😡
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Facility Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Overall Rating
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Cogent is hard work company
No
Work days: Monday to Saturday (Strict Timings)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
I had improved my communication skills
Management is very poor
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Teamates
The management and the rules of not letting employees move out of office during break worst
Full Time
Inbound Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
MANAGERS ARE FRIENDLY
TL PLAY POLTICS IN PROCESS AND SYSTEM SOME HUNK
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Good I like the telcalling here
I don't like the fact that they take too much time here.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Colleagues
The HRs are terrible at talking they show attitude like they own the company the HRs should be more understanding with the employees but here they think they are our boss
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing
This is a company which has a muti tiered scam system. During the interview process, I cleared my salary expectations in the very start, they made me go through 4 rounds of interview ( each 1.5 hours), then manipulated me to submit my documents before even releasing the offer letter by telling me that is how the offer letter will bereleased, then after 2 days, they happened to offer the salary which was even lesser than my current CTC. If they don’t have the budget, they should tell candidates upfront. There is no exception for late punch-in (even a sec late isn’t exempted) and they will mark as half day for each day a person is late. No proper hierarchy. Bad and dirty politics....Read More
Work timings: Strict Timings
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing all there is only politics nothing else.
No proper time for break no etiquette how to talk with employees,not providing genuine leave after proper answering a call also and documents also. They only given an opportunity to their favorites employee who will do and accept their useless points and HRs also the same.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
a good work environment, opportunity for learning and skill development, supportive management, a chance to gain experience as a fresher.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
there is nothing to like
this people just terminate the good employees if they raise a voice against them. this is the worst company I have ever worked with. i still work here. but trust me they do not know how to manage everything properly.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing
First of all at the time of interview hr will tell you there is no sales pressure but in floor they will continuously harass agents for selling and calls agents to work on weekoffs also
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
There were so many cultures and religioner person jobed but everyone live like family that's why I like there culture. When I was joined cogent then I was like so nervous hasitating nature but now I'm very confident. They were built and gained my skills.
There are a lot of stress created with one another everyone is pressured on everyone. I don't like there working process.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Well, you get paid to work there.
There is no work-life balance in this company, the managers just ask you to work on your week-offs. They're always boasting about the promotions which only happens when there is a shortage in their staff, and when they do give promotions, it's only for the bootlickers. I've known a lot of colleagues there that have shown exceptionalskills and deserve to get a promotion but they never got it. The company culture is so toxic that I've seen 3 managers leave this job in a total span of 1 year. By the way, the job description of this "Customer Satisfaction" company says upselling but this job is ONLY focussed on sales....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
You can join here directly after 12th, for 12th and bcom freshers it gives average good salary.
No hikes in company even after working for more than two years. No PF. No value for your experience in other MNC's
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
I want to job opportunities in your company because my skills and my knowledge is matched with your company requirements....so I improve my skills and communication...
Because this company gives target to calls with customer requirement...so it is work load for me so I leave this job
Claim your company page and respond to reviews as an employer.
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 8 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 60% of... employees reported the working days at Cogent E Services as Rotational Shift. 67% employees reported the work timings at Cogent E Services as Strict timing. Read moreWipro
TCS
Infosys
HCLTech