Cogent E Services Senior Quality Analyst Reviews

Likes

Work Details

Work days: Monday to Friday

Likes

Dislikes

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

No

Dislikes

Worst management Worst work culture

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Helping support staff

Dislikes

There is no salary increment in this company more than 2 years.

Likes

Nothing I have like there

Dislikes

Worst company I have ever worked

Likes

your job is secure in organization.

Dislikes

instead of job security there is nothing in cogent.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Some of the management staff are supportive

Dislikes

All things

Likes

Nothing

Dislikes

This is a company which has a muti tiered scam system. During the interview process, I cleared my salary expectations in the very start, they made me go through 4 rounds of interview ( each 1.5 hours), then manipulated me to submit my documents before even releasing the offer letter by telling me that is how the offer letter will bereleased, then after 2 days, they happened to offer the salary which was even lesser than my current CTC. If they don’t have the budget, they should tell candidates upfront. There is no exception for late punch-in (even a sec late isn’t exempted) and they will mark as half day for each day a person is late. No proper hierarchy. Bad and dirty politics....Read More

Work Details

Work timings: Strict Timings

Likes

Nothing all there is only politics nothing else.

Dislikes

No proper time for break no etiquette how to talk with employees,not providing genuine leave after proper answering a call also and documents also. They only given an opportunity to their favorites employee who will do and accept their useless points and HRs also the same.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

a good work environment, opportunity for learning and skill development, supportive management, a chance to gain experience as a fresher.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Cogent good starting for freshers they learn to how preform on company basic skills and time managemen then Hr,client,manager,Tl treating friendly character and supporting for advisors

Dislikes

In cogent im disappointed shift timings on evening to be late next week off

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

there is nothing to like

Dislikes

this people just terminate the good employees if they raise a voice against them. this is the worst company I have ever worked with. i still work here. but trust me they do not know how to manage everything properly.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

First of all at the time of interview hr will tell you there is no sales pressure but in floor they will continuously harass agents for selling and calls agents to work on weekoffs also

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There were so many cultures and religioner person jobed but everyone live like family that's why I like there culture. When I was joined cogent then I was like so nervous hasitating nature but now I'm very confident. They were built and gained my skills.

Dislikes

There are a lot of stress created with one another everyone is pressured on everyone. I don't like there working process.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Well, you get paid to work there.

Dislikes

There is no work-life balance in this company, the managers just ask you to work on your week-offs. They're always boasting about the promotions which only happens when there is a shortage in their staff, and when they do give promotions, it's only for the bootlickers. I've known a lot of colleagues there that have shown exceptionalskills and deserve to get a promotion but they never got it. The company culture is so toxic that I've seen 3 managers leave this job in a total span of 1 year. By the way, the job description of this "Customer Satisfaction" company says upselling but this job is ONLY focussed on sales....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.