Capita is rated
3.8 out of 5 stars on
AmbitionBox, based on 241 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Capita is rated
3.8 out of 5 stars on
AmbitionBox, based on 241 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Capita Senior Executive Reviews
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241 reviews found
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Popular
Senior Executive in
Pune
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 07 Sep 2019
Likes
My friends on the floor were my family, learning things and management was good but according to the process there was no job security, they will ask to leave company, many of them were asked to leave on next week itself, which creates a negative impression, this happened when candidates were hired on permanent basis during peak, whereas they should have been hired on contract basis. I did sense a smoke of politics on the floor but who cares. Appraisals were not satisfying for anyone but I would like to thank for correcting my package according to the market value. As we shifted to Magarpatta, I had spent a week, last days of my notice period and enjoyed working there because of the environment. We had ideas and wanted to make changes but we were already in the process of change but in a different direction. Systems were our main concerns and this has been resolved since we shifted to Magarpatta. In short, our experience may be good and bad too, there are merits and de-merits too, there are advantages as well as advantages too. You don't expect to go things in the right direction all the times....Read More
Dislikes
Package is not good enough, appraisals- average.
Work Details
Senior Executive, handling customers expectations on chats or on emails and offer mentee to trainees.
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Senior Executive in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Feb 2024
Likes
There's nothing good to say about this cheapest company.
Dislikes
Worst place to work. Even though you work hard or play smart, management will only recognise or give the offer to it's chosen one (corporate chamcha).
An employee completes 5 years and don't give a career growth to the deserving one.
At time of induction, this company said, they do inhouse transfer of employees for career growth when candidate has the relevant studies done with certificate handy and when the employee finishes the studies and try to apply for the position, these people don't hire them internally but rather hire candidates from outside.
TOTAL SHAME....Read More
Capita is rated 3.8 out of 5, based on 241 reviews by employees on AmbitionBox.
Capita is known for Job Security which is rated at the top and given a rating of 4.0. However, Career growth is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Capita read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Capita?
According to AmbitionBox ratings, Capita employees rate its salary and benefits as 3.2 out of 5. You can know more about Capita Salaries at AmbitionBox
How is the work culture at Capita?
Work culture is rated 3.7 at Capita by 241 employees. While job security is rated 4.0 and work-life balance is rated 3.8 at Capita. Read detailed reviews by employees of Capita on AmbitionBox.
Is work from home available in Capita?
According to AmbitionBox, 39% Capita employees work from home permanently, 7% work from office 3 days/week, and 15% work from office 2 days/week (based on 13 AmbitionBox reviews in last 6 months).