Capita is rated
3.4 out of 5 stars on
AmbitionBox, based on 51 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Capita is rated
3.4 out of 5 stars on
AmbitionBox, based on 51 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Capita Team Manager Reviews
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51 reviews found
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Team Manager in
Mumbai
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Aug 2019
Likes
It provides training for developmental programmes and few important certifications
Dislikes
No Job Security
No work-Life Balance
No fixed schedule, time and week off may change any moment as per their requirements.
Immatured and inlogical Management.
Immatured politics.
No proper leave management for executive or support level.
Lazy Support Function.
No proper salary grievance redressal.
No transparent actions during HR interventions.
Unrealistic targets and expectations.
Mis-behaved Operations Team.
Proper roles not defined for support function.
No provisions for offline time for delivering feedbacks or one-to-one's, however you are still expected to complete these taks in a given stipulated time.
No provisions or tool for assigning Warning Letters for the defaulters.
Extreme work pressure. Even TM's are expected to take chats if there is CIQ....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Manager in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 13 Jul 2024
Likes
Good team. Job security is there.
Dislikes
Salary is less. Somehow feels management decession not comes till executive level
I have worked for 16 years but no job security, they don’t listen or allow to put your point in case of any dispute……… pls pls pls pls pls pls pls don’t join this company
Dislikes
They are not fair and don not listen to your point.
Systems are pathetic which resulted in cyber attack.
Pls see Capita report on Wikipedia.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Capita.
Nothing specific maybe the transport boundaries can be extended
Work Details
Work policy:
Monthly Rotation
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Manager in
Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 May 2023
Likes
Growth
Management support
Learning new skills
Dislikes
Salary hike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Manager in
Mumbai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 21 Feb 2023
Likes
Job security and employee oriented organisation
Dislikes
Increment should be better also work-life balance could have been better
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Manager in
Mumbai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 17 Feb 2023
Likes
Good company to learn the customer service, outsourcing, process and people management.
Dislikes
Not the biggest paymasters.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Manager in
Mumbai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Apr 2022
Likes
Work life balance, no night shift, job security, WFH flexibility.
Dislikes
Technology is very poor. Back dated system and technology. IT department is pathetic. Salary very low as per market standard.
Work Details
Well balanced
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Manager in
Mumbai
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 21 Nov 2023
Likes
Location. Hr policys and employee friendly
Dislikes
They asked us to leave the company in the middle of COVID
Salary was low
Promotion is
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Manager in
Mumbai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Sep 2024
Likes
Not applicable
Dislikes
No regard for employees. Very very biased company. Regret joining Capita. Was very happy with my FIS
Team Manager in
Mumbai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Dec 2019
Likes
Employee centric and committed to employee welfare.
Dislikes
No dislikes. It is indeed a very good company to work with. I only left it for a better opportunity.
Work Details
Strong and transparent policies. Human resource is valued and appreciated. A company that is growing and has a lot of growth opportunities.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Manager in
Mumbai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 May 2018
Likes
open door policy
Dislikes
na
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Manager in
Vikhroli, Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 02 Jul 2024
Likes
I always believe that its not the organization which is bad or worse but its always the people who works their make it worst. As a organization its totally worth it working here.
Dislikes
1 - Layoffs are too frequent. You will get a call from HRBP and she/he will ask to shutdown your laptop within 15 mins and submit it the next day or else your FnF will kept on hold
2 - While they say about cost cutting and laying off employees but on the other providing promotions to their favorite one's, and I am still unable to understand that you are laying off 15 employees but promoting your favorite person to Manager Level that too the person has not even completed 2 years in the process. I have worked with multiple organizations but never have I ever seen such a fast track promotion. I am sure that girl/boy got some good skills.
3 - HRBP are the worst. If there is any escalation or any kind of discussion soon turns to an argument. I still remember that I was on a call with HRBP on some fake allegations made by the manager, before even identifying or understanding the real truth about the matter my HRBP started the conversation "Why are doing like this". I dint even got a chance to speak and my truth was unheard.
4 - Higher stake holders are super biased
5 - The newly turned Manager asks for Golden earnings from her/his team on birthdays, that means bribes are openly allowed. He/She has even told the team that I will get you nice ratings in the coming year.
6 - Layoffs are always going on here, even if anyone is planning to join, but keep a mindset that your name can be in the layoff list anytime no matter what work you have done, whatever is your tenure, whatever is your level. I have witness an 18 year old tenure person was asked to leave the org. Thats so sad that it was his/her first and last company to work with.
7 - All the above reviews are true and honest. I always feel that a right and deserving person should sit on the throne not the one who doesnt have any skills and does not even know how to speak in any meetings or not the one who always does the sugar coating....Read More
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Manager (working remotely)
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 May 2024
Likes
Overall structurd company and fulfill with comfort level
Capita is rated 3.4 out of 5, based on 51 reviews by employees on AmbitionBox.
Capita is known for Company culture which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Capita read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Capita?
According to AmbitionBox ratings, Capita employees rate its salary and benefits as 3.0 out of 5. You can know more about Capita Salaries at AmbitionBox
How is the work culture at Capita?
Work culture is rated 3.4 at Capita by 51 employees. While job security is rated 3.3 and work-life balance is rated 3.1 at Capita. Read detailed reviews by employees of Capita on AmbitionBox.