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Customer Care Executive interview
Q1. If you are unable to handle a customer, what to do?
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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about Bpo Convergence's Asansol office
Is Bpo Convergence's Asansol office a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 100 employee reviews, it's clear that most employees have an average experience working at Bpo Convergence's Asansol office. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about skill development and career growth on AmbitionBox.
Does Bpo Convergence's Asansol office pay their employees well?
According to AmbitionBox reviews, Bpo Convergence's Asansol office employees rate their salary and benefits at 3.1 out of 5, based on 100 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Bpo Convergence's Asansol office salaries here and to read reviews specifically about salary and benefits at Bpo Convergence's Asansol office, click here.
How is the work culture at Bpo Convergence's Asansol office?
Work culture at Bpo Convergence's Asansol office is rated 3.5 out of 5 by 100 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Bpo Convergence's Asansol office, click here.
How is the job security at Bpo Convergence's Asansol office?
Based on 100 reviews on AmbitionBox, Bpo Convergence's Asansol office employees rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Bpo Convergence's Asansol office, click here.
How do I get a job at Bpo Convergence's Asansol office?
To get a job at Bpo Convergence's Asansol office, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Bpo Convergence interview questions and practice your responses to prepare thoroughly.
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Gender Based Ratings at Bpo Convergence Asansol
based on 90 reviews
Rated by 22
Women
Rated by 68
Men
Working Days at Bpo Convergence Asansol
based on 100 reviews
Rotational Shift
76%
Monday to Saturday
15%
Other
6%
Monday to Friday
3%
Work Timings at Bpo Convergence Asansol
based on 100 reviews
Flexible timing
Strict (2pm - 12.30am)
Strict (3pm - 12.30am)
69%
2%
2%
27% employees reported other strict timings
Shift Timings at Bpo Convergence Asansol
based on 100 reviews
Day shift
Night shift
83%
17%
Business Travel at Bpo Convergence Asansol
based on 100 reviews
No travel
47%
Within city
44%
Within country
7%
International travel
2%
|
Customer Care Executive
45
salaries
|  ₹0.7 L/yr - ₹2.4 L/yr |
|
Team Lead
24
salaries
| ₹1 L/yr - ₹3.5 L/yr |
|
Cce Executive
15
salaries
| ₹1.1 L/yr - ₹2 L/yr |
|
BPO Executive
8
salaries
| ₹1 L/yr - ₹1.2 L/yr |
|
Advisor
7
salaries
| ₹0.8 L/yr - ₹1.5 L/yr |
Explore more salaries
Office cab/shuttle
1 total
response
Child care facility
1 total
response
Health insurance
1 total
response
Job/Soft skill training
3 total
responses
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