Bhanzu Customer Success, Service & Operations Department Reviews

Likes

No use of working in Bhanzu. Waste of time and efforts.

Dislikes

Work culture is not at good

Likes

Good support and understanding

Dislikes

Lots of pressure and working time

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

Likes

Felixible hours

Dislikes

6 days working No promotion no hike ,to much work load

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The curriculum is quite uniquely designed.

Dislikes

That they have kept trainers on contractual basis. Their maximum trainers are female yet there is no provision for maternity leave. The salary disbursal was on time in the initial two months after which it was always late. Trainers are not allowed to be strict however it sometimes becomes necessary to be strict as not all the students can be handled in same way.

Likes

Bad company Threatens all the time Uses mal practice to fire mployees NO holidays Leadership team is shit . Right from top notch Hr is also shit

Dislikes

Bad company CEO is toxic - cannot handle criticism Even the whole leadership is a bunch of kids with less experinece in managing teams

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good team support

Dislikes

Not as of now

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The only thing that can be liked in this organization (at least for this role) is the salary and the content.

Dislikes

Here, I'll give a detailed explanation so that one can make the right choice. The above reviews that you see are not completely true. Following are the reasons why one must not join Bhanzu (or even if you join for the sake of money, you must keep searching for other opportunities as your job is not secure here): 1. Dominating Manager and her puppet Senior Quality Associate: The current manager (as of 20/07/2023) is rude, dominating, and has no ears for the opinions/demands of the other Quality Associates. Similarly, the Senior QA is just another puppet who is too much scared that she highlights everything to her management, even the stuff that is not necessary to be highlighted. They hear the opinion of the QAs just for formality and do not take an effort to understand the ground-level situation. 2. Stupid ways to calculate efficiency: The way your efficiency is calculated is too stupid. Understand with this example - Imagine you were asked to complete 100 articles in a day, you try your level best but are able to do only 80 in a day. Now, when asked, you provide the genuine reasons and difficulties you face while working. Even after multiple tries, all you are able to do is 80 pieces each day. But the senior level manager is not convinced. The senior-level manager gives you the following logic: To make a single article, 5.5 mins are required. By that concept, in 9hrs, 100 pieces must be able to do 100 articles. No consideration of fatigue, mental tiredness, and no allowance in the timing is provided. Similar is the way the efficiency of the work is calculated here. 3. Females are difficult to deal with: Most employees here are female. To convince them or to explain them is very difficult. Brains need to be kept away while you talk to these employees. Not all female employees are the same here, but yes, most of them are really hard to deal with. 4. Job security is a myth: Even if you have a job, you'll still fear losing it anytime. Very difficult to have mental peace here. A threatening environment is constant. 5. Your opinion does not matter: You are a mere employee who is expected to do the given task and not cross-question. If you do so, you are a threat to the organization. Keep shush! Guys, trust me, all the above information is 100% true. I am not faking/exaggerating it. But the call is yours. Be careful while joining and make sure you keep searching for the job simultaneously even if you join Bhanzu. Thanks!...Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.