Paytm Customer Success, Service & Operations Department Reviews

Likes

If you like your job everything is worth it. And I have always liked that. Nothing special about the company

Dislikes

Your own leaves are often rejected - you are not encouraged to take your leaves Old school culture where 9-5 and even beyond matters a lot

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Learned a lot new projects

Dislikes

Job security is not there at all. i was put on pip because I was a witness in POSH case and I cleared the PIP successfully but was asked to leave instantly and was forced to self resign. vIjay shekhar sharma also did not replied on my complaint. There is no tool where the performance can be calculated or measured. No process for rating and performance review it's just how ur relationship is with ur manager only then u will survive...Read More

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

At the beginning, the corporate culture and policies, as well as the work environment, felt good and healthy. However, over the years, things have completely changed, and now it feels like a typical call center with a toxic office culture.

Dislikes

Senior management follows a rulership policy rather than supporting HR in terms of employee satisfaction. Additionally, the company's growth path is designed without considering its employees, and salaries are not paid according to the assigned roles.

Work Details

Work policy: They don't allow us work from home a single day

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

There is noting to like in Paytm.

Dislikes

There is no growth in Paytm you will do the hard-work but they are not going to pay the same. Low salaries more work due to there internal policies they are not going to survive. They already break RBI rule like three times.

Likes

Helpful online tools makes working easier.

Dislikes

Seniors behaviour is very disappointing specially regional managers HR management and one of the most finance department. Resigned before 1 year 3 months but expenses and allowances are still pending. Now my hope ended to receive any amount from paytm(one97 communications).

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good infra

Dislikes

Pethatic work culture, behavior, work timings, no work life balance..no employee centric organization If you want to make life hell then its a right place to join

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

WFH was a good option at Paytm, right now the hybrid model helps in work like balance

Dislikes

We have to go back to the office. Also, appraisals are low and so are promotions

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary on time

Dislikes

Not the right place to work for south Indian as most of the times meeting done in Hindi only. when it comes to Layoff, they choose their South Indian

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing

Dislikes

Salary structure is fake what they are showing and what they give , and office politics is very high , Hr is not supportive