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Ola Cabs Customer Success, Service & Operations Department Reviews

based on 271 reviews
Updated 15 Jan, 2025

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.9

Salary & Benefits

3.6

Work-Life balance

3.6

Skill development

3.6

Work Satisfaction

3.6

Company culture

3.2

Promotions/Appraisal

3.0

Job Security

Explore Reviews by Department

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3.2
 • 211 Reviews
2.6
 • 97 Reviews
3.2
 • 83 Reviews
2.7
 • 55 Reviews
3.9
 • 52 Reviews
Top Mentions in Ola Cabs Customer Success, Service & Operations Department Reviews

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Top Ola Cabs Interview Questions

Q1. Next Greater Element Given an array, print the Next Greater Element (NGE) f ... read more
Q2. Job Sequencing Problem You are given a N x 2 2-D array 'Jobs' of 'N' jobs w ... read more

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Q3. Case study- Ola has completed 2 years of operations at Jaipur without any c ... read more
Q4. What is WACC? How do value a company? Suggest a method that can help you de ... read more
Q5. Give some quantifiable factors you can use to rate( for comapny's purpose) ... read more
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People also ask about Ola Cabs's Customer Success, Service & Operations Department

Is Ola Cabs's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 271 employee reviews, it's clear that most employees have an average experience working at Ola Cabs's Customer Success, Service & Operations Department. Salary & Benefits holds the highest rating at 3.9, while job security is rated the lowest amongst all factors at 3.0. Read reviews about salary & benefits and job security on AmbitionBox.
Does Ola Cabs's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Ola Cabs's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.9 out of 5, based on 271 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Ola Cabs's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Ola Cabs's Customer Success, Service & Operations Department, click here.
How is the work culture at Ola Cabs's Customer Success, Service & Operations Department?
Work culture at Ola Cabs's Customer Success, Service & Operations Department is rated 3.6 out of 5 by 271 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Ola Cabs's Customer Success, Service & Operations Department, click here.
How is the job security at Ola Cabs's Customer Success, Service & Operations Department?
Based on 271 reviews on AmbitionBox, Ola Cabs's Customer Success, Service & Operations Department employees rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Ola Cabs's Customer Success, Service & Operations Department, click here.
Is work from home available at Ola Cabs's Customer Success, Service & Operations Department?
According to 16 AmbitionBox reviews, Ola Cabs's Customer Success, Service & Operations Department does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Ola Cabs's Customer Success, Service & Operations Department?
To get a job at Ola Cabs's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Ola Cabs interview questions and practice your responses to prepare thoroughly.

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Work Policy at Ola Cabs Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 16 reviews in last 6 months

Work from office

Work from office

82%
Hybrid

Hybrid

18%

Other hybrid work policies

12%

3 days/week from office

6%

Gender Based Ratings at Ola Cabs Customer Success, Service & Operations Department

based on 263 reviews
4.4
Rated by 49 Women

Rated 4.6 for Company Culture and 4.5 for Work Satisfaction

women
3.6
Rated by 214 Men

Rated 3.9 for Salary & Benefits and 3.5 for Work-Life Balance

men

Working Days at Ola Cabs Customer Success, Service & Operations Department

based on 271 reviews
Monday to Saturday
51%
Rotational Shift
30%
Monday to Friday
15%
Alternate Saturday off
2%
Other
2%

Work Timings at Ola Cabs Customer Success, Service & Operations Department

based on 271 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9.30am - 6.30pm)
58%
7%
5%
30% employees reported other strict timings

Shift Timings at Ola Cabs Customer Success, Service & Operations Department

based on 271 reviews
Day shift
Night shift
89%
11%

Business Travel at Ola Cabs Customer Success, Service & Operations Department

based on 271 reviews
No travel
50%
Within city
36%
Within country
13%
International travel
1%
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