Bhanzu Team Lead salaries in Customer Success, Service & Operations in India

Likes

THAT WE GET THE SALRY ON TIME. Salary does not get delayed. At least we have something to get up to something.

Dislikes

Pip is every month. Even after doing above 3 lakhs and 2.5 lakhs, we get the pip with some excuses.

Likes

There is nothing to like about the company.

Dislikes

.... They show you starbursts in the beginning, right after training things change. They will provide chum change in exchange for a salary if you fail your OJT. This is not conveyed by the HR in the beginning. They have no procedures for anything regarding with the HR. No support from the training team. No support from the quality team. There are no audits or further support that can be provided for the improvement of advisors. Everything is very fake. No work life balance. They make you work for 12hrs to 14hrs straight for weeks without providing any weekly offs. They don’t even let you take breaks during working hours. Only meetings in morning shifts, day ends without any positive conversations. Micromanagement is pathetic. No support from managers, TL’s are more like jailers who only can see through numbers. They ask to avoid any funerals but to work on the same day. TL’s are not supportive at all. Not qualified for a role of an advisor. No work strategies. TL’s are gender biased. This is the worst company to work with.

Likes

Only good thing is you get your salary on time that are peanuts

Dislikes

No work life balance No leave policy Inhuman behaviour of management and HR Long working hours Strict Timings Too much micro mangement Follow hire and fire policy Won't pay you if leave in between for any reason

Likes

...Bhanzu is a really great experience.The team and the manager all are supportive.The salary hikes and the promotions are their on time.So working in Bhanzu from past 14months and having good experience.

Dislikes

Nothing as such

Likes

On time salary, WFH, luckily got a TL who was understanding

Dislikes

Micromanagement, long working hours (12+ hours), cancellation of offs/no week offs, delayed incentives by 4-5 months, pathetic PIP policy, unnecessary meetings, poor lead quality, unrealistic expectations, power hungry manager, pathetic customer support and operations