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Filter reviews by Zomato Customer Success, Service & Operations Department Reviews
Overall Rating
based on 477
reviews
What employees say about Zomato?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
42% employees reported
Rotational Shift
35% employees reported
Flexible timing
68% employees reported
No travel
48% employees reported
View more detailed insights
Gender based rating
Rated by Women
95 reviews
Rated by Men
360 reviews
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Customer Success, Service & Operations
• 477 Reviews
Sales & Business Development
• 278 Reviews
Procurement & Supply Chain
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• 91 Reviews
Marketing & Communication
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Engineering - Software & QA
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an assistant manager
1w
How I landed my first few internships, no sugarcoating, honest truth➡️
Internship hunting was tough.
I applied everywhere. Naukri, Indeed, career pages… and most of the time? SILENCE.
Then, a senior told me about this whatsapp group where you get direct HR contacts from top companies like Microsoft, Google, Amazon, Zomato, Tata etc.
I was doubtful. (HRs ghost most of the time anyway 😬)
But I tried. Cold-mailed. Followed up. And guess what?
STILL NOTHING!
Because the fact is that most of the times such groups and communities are used for marketing and not for actually helping candidates.
So I got back to job portals and kept on applying for another few months, and FINALLY...
Still no response!
Then I finally called my uncle who was working in a big Mnc. Got real responses, real conversations, referrals and eventually, an internship!
So the honest fact about jobs & internships is, NETWOKING is very important!
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People also ask about Zomato's Customer Success, Service & Operations Department
Is Zomato's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 477 employee reviews, it's clear that most employees have an average experience working at Zomato's Customer Success, Service & Operations Department.
Company culture holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.4.
Read reviews about
company culture
and
career growth
on AmbitionBox.
Does Zomato's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Zomato's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 477 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Zomato's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Zomato's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Zomato's Customer Success, Service & Operations Department?
Work culture at Zomato's Customer Success, Service & Operations Department is rated 3.8 out of 5 by 477 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Zomato's Customer Success, Service & Operations Department,
click here
.
How is the job security at Zomato's Customer Success, Service & Operations Department?
Based on 477 reviews on AmbitionBox, Zomato's Customer Success, Service & Operations Department employees rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Zomato's Customer Success, Service & Operations Department. To read reviews about job security at Zomato's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Zomato's Customer Success, Service & Operations Department?
According to AmbitionBox, 30% of Zomato's Customer Success, Service & Operations Department employees work from home permanently, 42% work from the office, and 28% follow a hybrid model, based on 85 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
How do I get a job at Zomato's Customer Success, Service & Operations Department?
To get a job at Zomato's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Zomato interview questions and practice your responses to prepare thoroughly.
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- Zomato Customer Success, Service & Operations Department Reviews Reviews
|
Senior Associate
91
salaries
|  ₹3.3 L/yr - ₹8 L/yr |
|
Associate
60
salaries
| ₹2.6 L/yr - ₹5.5 L/yr |
|
Fleet Operations Manager
44
salaries
| ₹4.2 L/yr - ₹7 L/yr |
|
Senior Executive
41
salaries
| ₹3 L/yr - ₹7.3 L/yr |
|
Team Lead
41
salaries
| ₹2.2 L/yr - ₹11 L/yr |
Office cab/shuttle
11 total
responses
Free meal
10 total
responses
Joining bonus
7 total
responses
International/On-site exposure
6 total
responses
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