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Filter reviews by Zomato Customer Success, Service & Operations Department Reviews
Overall Rating
based on 506
reviews
What employees say about Zomato?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
43% employees reported
Rotational Shift
35% employees reported
Flexible timing
68% employees reported
No travel
47% employees reported
View more detailed insights
Gender based rating
Rated by Women
105 reviews
Rated by Men
378 reviews
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Customer Success, Service & Operations
• 505 Reviews
Sales & Business Development
• 289 Reviews
Procurement & Supply Chain
• 166 Reviews
Data Science & Analytics
• 92 Reviews
Marketing & Communication
• 92 Reviews
Engineering - Software & QA
• 77 Reviews
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Q1. How you deal to the customer if he get non veg food instend of veg food?
Q2. How you deal to the customer if he complain that delivery boy threaten him?
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View all 10 questionsQ3. What is customer relationship management?
Q4. What does it mean by customer centric company?
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2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
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People also ask about Zomato's Customer Success, Service & Operations Department
Is Zomato's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 505 employee reviews, it's clear that most employees have an average experience working at Zomato's Customer Success, Service & Operations Department.
Company culture holds the highest rating at 3.7, while job security is rated the lowest amongst all factors at 3.4.
Read reviews about
company culture
and
job security
on AmbitionBox.
Does Zomato's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Zomato's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.7 out of 5, based on 505 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Zomato's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Zomato's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Zomato's Customer Success, Service & Operations Department?
Work culture at Zomato's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 505 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Zomato's Customer Success, Service & Operations Department,
click here
.
How is the job security at Zomato's Customer Success, Service & Operations Department?
Based on 505 reviews on AmbitionBox, Zomato's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Zomato's Customer Success, Service & Operations Department. To read reviews about job security at Zomato's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Zomato's Customer Success, Service & Operations Department?
According to AmbitionBox, 32% of Zomato's Customer Success, Service & Operations Department employees work from home permanently, 43% work from the office, and 25% follow a hybrid model, based on 105 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
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- Zomato Customer Success, Service & Operations Department Reviews Reviews
|
Senior Associate
91
salaries
|  ₹3.3 L/yr - ₹8 L/yr |
|
Fleet Operations Manager
49
salaries
| ₹4.2 L/yr - ₹7 L/yr |
|
Team Lead
42
salaries
| ₹2.2 L/yr - ₹9 L/yr |
|
Fleet Manager
39
salaries
| ₹3 L/yr - ₹7.1 L/yr |
|
Customer Service Executive
35
salaries
| ₹1.5 L/yr - ₹5.5 L/yr |
Office cab/shuttle
11 total
responses
Free meal
10 total
responses
Joining bonus
7 total
responses
International/On-site exposure
6 total
responses
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