Zomato Customer Success, Service & Operations Department Reviews

Likes

Except colleagues politics all ok

Dislikes

Everything is fine, our reporting managers are all good, but our senior colleagues who play politics with us and get their work done through us, and without doing any work, they just show off in front of higher management that they are doing a good job and underestimate us.

Likes

Lot to learn , a fast paced learning environment

Dislikes

Can stretch a bit and have to slog on festivals and sometime even on weekend but the work is so amazing that it doesn’t feel like so

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

No management hence no parameters, you come as you want, go as you may, no notice period or probation, no work at all

Dislikes

They will kick you out, when they deem fit, for whatever reason suits them, no job security, no employee grievance or warning escalations of any kind, you mistake once and you lose your job, office is located in the middle of a secluded place and god forbids if you have to leave in urgency, you will die due to the lack of transport facilities and unavailability of cabs there. Just save yourself by choosing a better company...Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Automatic leave grant policy

Dislikes

Favouritism, Politics, Buttering up of seniors and seniors having favourites, no work life balance, no definitive roles(your roles can keep on expanding without you getting more pay), no perks or benefits being an employee of the greatest domestic company in India, can fire you any time...

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

TIMING FLEXIBILITY IN ZOMATO THERE WAS NO NEED TO INFORM ANYONE FOR TAKING LEAVE

Dislikes

ZOMATO COMPANY IS HIRING A DELIVERY PARTNER WITHOUT ANY LIMIT SO ALL RIDER NOT GETTING A ORDER ACCORDING TO THEIR DAILY TARGET AND NO SUPPORT FROM UPPER LEVEL DEPARTMENT AND TEAM LEADER ALSO NOT SUPPORTING BUT THERE WAS NO FIX SALARY IF IN ANY MONTH THERE WAS LESS ORDER THAN IT IS NOT PLAN FOR SOMETHING ANOTHER.ZOMATO RIDER NOT HAVEOPPORTUNITY FOR PROMOTION IN JOB . JOB SATISFACTION IS VERY POOR BECAUSE YOU HAVE TO DO ORDER AFTER ACCEPTING THE ORDER IF ACCIDENT ALSO OCCUR THAN ALSO YOU HAVE TO COMPLETE THE ORDER. AND THOSE ARE NOT WORKING REGULARLY COMPANY GIVING HIM HIGHER INCENTIVE COMPARED TO WHO ARE WORKING REGULARLY....Read More

Work Details

Work policy: DELIVERY SERVICE SO IT IS NOT A WORK FROM OFFICE OR HOME

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

To be honest, nothing great as such. Just like every other company. No distinct pointers to like the company. They are not employee oriented. They do not care if you leave the company. Zero interest or efforts in employee retention.

Dislikes

Culture at Zomato is the Worst. Zero Professionalism and work ethics.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes

Freshers this job is good

Dislikes

according to job description..you work is not there you should do all the work...its completely sales job.. nothing can you learn here

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Dislikes