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Filter reviews by Zomato Customer Success, Service & Operations Department Reviews
Overall Rating
based on 500
reviews
What employees say about Zomato?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
42% employees reported
Rotational Shift
36% employees reported
Flexible timing
68% employees reported
No travel
47% employees reported
View more detailed insights
Gender based rating
Rated by Women
103 reviews
Rated by Men
375 reviews
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Customer Success, Service & Operations
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a deputy manager
2w
Zepto Vs. Zomato
Again in news, I dont understand why Zomato always wants to be in limelight, But Aadit Palicha handled the situation well. What do you guys think ?
Is Zomato targeting its competitor by releasing this sort of statements ?
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Q1. How you deal to the customer if he get non veg food instend of veg food?
Q2. How you deal to the customer if he complain that delivery boy threaten him?
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View all 10 questionsQ3. What is customer relationship management?
Q4. What does it mean by customer centric company?
Q5. What do you know about the zomato
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People also ask about Zomato's Customer Success, Service & Operations Department
Is Zomato's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 500 employee reviews, it's clear that most employees have an average experience working at Zomato's Customer Success, Service & Operations Department.
Salary holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.4.
Read reviews about
salary
and
career growth
on AmbitionBox.
Does Zomato's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Zomato's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 500 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Zomato's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Zomato's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Zomato's Customer Success, Service & Operations Department?
Work culture at Zomato's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 500 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Zomato's Customer Success, Service & Operations Department,
click here
.
How is the job security at Zomato's Customer Success, Service & Operations Department?
Based on 500 reviews on AmbitionBox, Zomato's Customer Success, Service & Operations Department employees rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Zomato's Customer Success, Service & Operations Department. To read reviews about job security at Zomato's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Zomato's Customer Success, Service & Operations Department?
According to AmbitionBox, 33% of Zomato's Customer Success, Service & Operations Department employees work from home permanently, 42% work from the office, and 25% follow a hybrid model, based on 102 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
How do I get a job at Zomato's Customer Success, Service & Operations Department?
To get a job at Zomato's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Zomato interview questions and practice your responses to prepare thoroughly.
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- Zomato Customer Success, Service & Operations Department Reviews Reviews
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Senior Associate
92
salaries
|  ₹3.3 L/yr - ₹8 L/yr |
|
Fleet Operations Manager
47
salaries
| ₹4.4 L/yr - ₹7 L/yr |
|
Team Lead
42
salaries
| ₹2.2 L/yr - ₹9 L/yr |
|
Fleet Manager
39
salaries
| ₹3 L/yr - ₹7.1 L/yr |
|
Customer Service Executive
35
salaries
| ₹1.5 L/yr - ₹5.5 L/yr |
Office cab/shuttle
11 total
responses
Free meal
10 total
responses
Joining bonus
7 total
responses
International/On-site exposure
6 total
responses
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