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3.1

based on 16k Reviews

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BYJU'S Customer Success, Service & Operations Department Reviews

based on 1.2k reviews
Updated 15 Jan, 2025

Overall Rating

2.9/5
How AmbitionBox ratings work?

Category Ratings

3.2

Salary & Benefits

2.7

Skill development

2.6

Work-Life balance

2.5

Company culture

2.5

Work Satisfaction

2.4

Promotions/Appraisal

2.1

Job Security

Explore Reviews by Department

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2.9
 • 5.5k Reviews
3.2
 • 854 Reviews
3.4
 • 818 Reviews
3.2
 • 583 Reviews
3.3
 • 425 Reviews
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Top BYJU'S Interview Questions

Q1. You are going to the office and you saw a 6 years old poor guy selling penc ... read more
Q2. scenario based: if I am a teacher in a government school and my child is ge ... read more

Get interview-ready with top interview questions

View all 683 questions
Q3. 1-Sell fish to a Brahmin , 2-Sale byjus product to customer parents are wel ... read more
Q4. If we will hire you you will be able work long shift
Q5. What is the use of pi And what is it's value?
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People also ask about BYJU'S's Customer Success, Service & Operations Department

Is BYJU'S's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 1.2k employee reviews, it's clear that most employees have a below average experience working at BYJU'S's Customer Success, Service & Operations Department. Salary & Benefits holds the highest rating at 3.2, while job security is rated the lowest amongst all factors at 2.1. Read reviews about salary & benefits and job security on AmbitionBox.
Does BYJU'S's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, BYJU'S's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.2 out of 5, based on 1.2k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about BYJU'S's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at BYJU'S's Customer Success, Service & Operations Department, click here.
How is the work culture at BYJU'S's Customer Success, Service & Operations Department?
Work culture at BYJU'S's Customer Success, Service & Operations Department is rated 2.5 out of 5 by 1.2k employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at BYJU'S's Customer Success, Service & Operations Department, click here.
How is the job security at BYJU'S's Customer Success, Service & Operations Department?
Based on 1.2k reviews on AmbitionBox, BYJU'S's Customer Success, Service & Operations Department employees rate job security at 2.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at BYJU'S's Customer Success, Service & Operations Department. To read reviews about job security at BYJU'S's Customer Success, Service & Operations Department, click here.
Is work from home available at BYJU'S's Customer Success, Service & Operations Department?
According to AmbitionBox, 18% of BYJU'S's Customer Success, Service & Operations Department employees work from home permanently, 65% work from the office, and 17% follow a hybrid model, based on 68 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at BYJU'S's Customer Success, Service & Operations Department, click here.
How do I get a job at BYJU'S's Customer Success, Service & Operations Department?
To get a job at BYJU'S's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top BYJU'S interview questions and practice your responses to prepare thoroughly.

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Work Policy at BYJU'S Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 68 reviews in last 6 months

Work from office

Work from office

65%
Permanent work from home

Permanent work from home

18%
Hybrid

Hybrid

17%

Other hybrid work policies

11%

3 days/week from office

4%

2 days/week from office

2%

Gender Based Ratings at BYJU'S Customer Success, Service & Operations Department

based on 1.2k reviews
2.9
Rated by 483 Women

Rated 3.1 for Salary & Benefits and 2.7 for Skill Development

women
2.9
Rated by 702 Men

Rated 3.2 for Salary & Benefits and 2.6 for Work-Life Balance

men

Working Days at BYJU'S Customer Success, Service & Operations Department

based on 1.2k reviews
Rotational Shift
32%
Other
25%
Monday to Friday
24%
Monday to Saturday
17%
Alternate Saturday off
2%

Work Timings at BYJU'S Customer Success, Service & Operations Department

based on 1.2k reviews
Flexible timing
Strict (10am - 8pm)
Strict (10am - 7pm)
27%
17%
7%
49% employees reported other strict timings

Shift Timings at BYJU'S Customer Success, Service & Operations Department

based on 1.2k reviews
Day shift
Night shift
97%
3%

Business Travel at BYJU'S Customer Success, Service & Operations Department

based on 1.2k reviews
No travel
67%
Within city
24%
Within country
8%
International travel
1%
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