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Bhanzu Sales and Support Manager Interview Questions and Answers

Updated 11 Jul 2024

Bhanzu Sales and Support Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction, how to sale a maths course ?
  • Ans. 

    To sell a maths course, highlight the benefits, showcase success stories, offer a trial period, and provide personalized support.

    • Highlight the benefits of taking the maths course, such as improved grades, better understanding of concepts, and increased confidence.

    • Showcase success stories of students who have taken the course and seen positive results.

    • Offer a trial period or demo class to allow potential customers to ex...

  • Answered by AI
  • Q2. Experiences , How to represent our self infront of the customer?
  • Ans. 

    Representing oneself in front of customers requires professionalism, empathy, and effective communication.

    • Maintain a positive attitude and professional demeanor at all times.

    • Listen actively to the customer's needs and concerns.

    • Communicate clearly and effectively, using language that is easy for the customer to understand.

    • Show empathy and understanding towards the customer's situation.

    • Be knowledgeable about the product ...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Strength and weakness
  • Q2. How you fullfill the requirement of the customer?
  • Ans. 

    By understanding their needs, providing excellent customer service, and offering solutions to their problems.

    • Listen actively to customer concerns and needs

    • Provide prompt and efficient support

    • Offer personalized solutions tailored to each customer

    • Follow up to ensure customer satisfaction

    • Continuously improve processes based on customer feedback

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Definitely best platform to enhance the knowledge and for good growth.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me tough situuationnwhich u obstacle
  • Ans. 

    I faced a tough situation when a key client threatened to cancel a major contract due to a service issue.

    • Stay calm and listen to the client's concerns

    • Apologize for the mistake and take responsibility

    • Offer solutions to rectify the issue and prevent it from happening again

    • Negotiate to salvage the contract by providing additional value or concessions

  • Answered by AI
  • Q2. Tell me what u will do if target not met
  • Ans. 

    I will analyze the reasons for not meeting the target, create a plan to address the issues, motivate the team, and work towards achieving the target in the next period.

    • Analyze the reasons for not meeting the target

    • Identify areas of improvement and create a plan to address them

    • Motivate the sales team to boost performance

    • Set realistic goals and work towards achieving them

    • Monitor progress closely and make necessary adjust...

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Case study - on current updates
  • Q2. Real time scenarios

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Sales experience and previous work experience
  • Q2. Knowledge about edtech market

Interview Preparation Tips

Interview preparation tips for other job seekers - Company background and sales knowledge
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want to work in sales

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare more about the company history and why do you want to join?
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. How shall you sell ? If customer doesn't wanna buy or has some objections how shall you handle that ? In a logical way answering questions. For example, someone says I don't have time or money. It's an inv...
  • Ans. 

    To handle objections in sales, focus on the long-term value and benefits of the product or service.

    • Listen to the customer's objections and concerns

    • Address their objections with relevant information and examples

    • Highlight the long-term benefits and value of the product or service

    • Connect the product or service to the customer's specific needs and goals

    • Offer solutions or alternatives to overcome their objections

    • Provide tes...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , logical and composed, calm.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(4 Questions)

  • Q1. What is the work of marketing. And sales department
  • Q2. What is your policy for your employees
  • Q3. How to deal you new coustomer
  • Q4. If any coustomer is very frustrated then how will you be react
Round 2 - HR 
Round 3 - Technical 

(2 Questions)

  • Q1. How to solve your case If any coustomer do any compliance
  • Q2. How is your team management
Round 4 - Group Discussion 

What are the role of every employee and everyone summit daly report or not

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What can you tell me about your previous company?
  • Ans. 

    My previous company was a leading technology firm specializing in software solutions for sales and marketing.

    • Developed and implemented sales strategies to increase revenue

    • Managed a team of sales representatives to meet targets

    • Collaborated with marketing department to create effective campaigns

    • Utilized CRM software to track customer interactions and sales progress

  • Answered by AI
  • Q2. What are the responsibilities associated with the role of a sales manager?
  • Ans. 

    Sales managers are responsible for leading and motivating a sales team to achieve revenue targets and drive business growth.

    • Setting sales goals and targets for the team

    • Developing sales strategies and tactics

    • Monitoring sales performance and providing feedback to team members

    • Training and coaching sales representatives

    • Building and maintaining relationships with key customers

    • Analyzing sales data and trends to make informed...

  • Answered by AI

I was interviewed before Aug 2016.

Interview Preparation Tips

Round: Group Discussion
Experience: Initially, the moderators made sure that each person on the table got a chance to speak, but only the ones who could voice themselves were chosen to move ahead.
Tips: Never give the person you're confronting a chance to completely validate his/her point of view.
Duration: 20 minutes

Round: Technical + HR Interview
Experience: My skills as a salesman were put to test. Faced heavy grilling from the interviewer.
Tips: Never stop speaking until and unless you're asked to.

Round: Stress Interview
Experience: This was basically the final round, conducted by the national sales head, of thr division that I had been shortlisted for. So one can only imagine the kind of 'stress' he put me through.

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Group Discussion 

Easy topic with minimal interference

Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic about me and what i do
  • Q2. Then how would you be a vital part of the company

Interview Preparation Tips

Interview preparation tips for other job seekers - no
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Bhanzu Interview FAQs

How many rounds are there in Bhanzu Sales and Support Manager interview?
Bhanzu interview process usually has 2 rounds. The most common rounds in the Bhanzu interview process are HR and One-on-one Round.
What are the top questions asked in Bhanzu Sales and Support Manager interview?

Some of the top questions asked at the Bhanzu Sales and Support Manager interview -

  1. Experiences , How to represent our self infront of the custom...read more
  2. How you fullfill the requirement of the custom...read more
  3. Introduction, how to sale a maths cours...read more

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Bhanzu Sales and Support Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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